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ILONA HAIR Reviews 17

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TrustScore 2 out of 5

2.2

Hair Product Store
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Company details

  1. Hair Product Store

Information provided by various external sources

ABOUT ILONA HAIR The Mission And Vision Of ILona Hair Company Ilona Hair Company was founded in Miami, Florida with the ambitious goal of becoming a leading brand in the hair and beauty industry. Ilona Hair Company’s enterprising goal of leading the industry in record time will prove to be no problem with inspiring leadership, top quality products, and consumer-friendly prices that fit in well with the tightest of budgets. Ilona Hair Company has been thriving in Miami, Florida for four years and was founded in 2012. The manufacturers of Ilona Hair Company are also the owners of Ilona Hair and are able to cut out the middle man to deliver the best products at the best prices. Enjoy the difference with Ilona Hair.

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2.2

Poor

TrustScore 2 out of 5

17 reviews

5-star
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1-star

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Rated 1 out of 5 stars

A wig in sheep clothing !!!

Ordered a wig but when received it did not look like the picture. I wrote a harsh review and they wanted me to remove the remarks and would send another wig, (never
happened. I ordered another wig and never received it (plus paid for it )
I know that I would never order from them if it was the last wig place on earth !!!

November 4, 2021
Unprompted review
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Reply from ILONA HAIR

Dear Customer,
We are truly sorry to hear that you had this experience with your order.
Our system has located only one order from you which has been placed on August 21st 2020 (it was the time when COVID-19 was affecting all types of business we were not an exception).
There were possibly some delivery issues associated with your order. We wish you have reached us via email as soon as you noticed the delay associated with your order and didn’t wait for 16 months to let us know, but we still very appreciate that you did let us know.
We are truly sorry that this experience during COVID times cost us our valid customer, despite the issue been addressed to late our customer service will reach you via email on file to update the payment method so we can process your refund for the product you have never received.
Thank you for letting us know…

Rated 5 out of 5 stars

Organized, great price range, very clean, very professional

Place is huge, great selections from wigs to extensions, very clean, organized displays. Everyone is very helpful, polite, professional and honest. Prices are great! Went for 1 wig price was great so I bought two! Highly recommend to check this place out!

September 13, 2018
Unprompted review
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Reply from ILONA HAIR

Thank you so much!

Rated 5 out of 5 stars

I love their wigs

I love their wigs, and they are wonderful too. The wig looks so natural, I can't wait to wear it.

July 6, 2018
Unprompted review
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Reply from ILONA HAIR

Thank you so much!

Rated 1 out of 5 stars

I want a braided wig not this thing

I want a braided wig not this thing, i don't know what to call it, couples of extensions braided

June 2, 2018
Unprompted review
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Reply from ILONA HAIR

Dear Kudirat
We are at "ILONA HAIR" hope and trust you are doing great,

Please, give us an opportunity to serve you better,
We are standing behind our name ILONA HAIR and would be happy to address all of your questions or concerns if you would ever have related to our products.

We would be very appreciated if you could tell us more about the product you bought , We are not sure if you bought wig or extensions, please advise so we could help you with that issue , We are concerned about this matter as much as you are.

We know from the experience that almost all potentially sad stories are intended to be solved quick and with positive result, we are always here for our valued customers.
Please, email or call us if you ever need our assistance or help with your order.
Thank you in advance

Rated 5 out of 5 stars

I shopped a product(hair) from ILONA …

I shopped a product(hair) from ILONA HAIR and my wife looked stunning. I would love to buy from ILONA HAIR anytime any day. Thank you ILONA HAIR. I recommend this company to anyone looking for beauty products

January 7, 2018
Unprompted review
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Reply from ILONA HAIR

Thank you so much!

Rated 5 out of 5 stars

One thing i have always stood out for …

One thing i have always stood out for growing up as a little kid was QUALITY and if quality should have a face it is ILONA HAIR. perfect product all round, super soft fibers, perfect level of shiny and whats amazing is the fact you will get all this product and service at a very affordable price. They are the best i must say, try them out and surely you will always come back.

January 7, 2018
Unprompted review
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Reply from ILONA HAIR

Thank you so much!

Rated 5 out of 5 stars

Excellent product

Excellent product. they have got great customer service really engaging and friendly. I purchased a wig for my mum as a birthday gift she is in love with it and am really happy, it looks so good and fabulous on her. I have got a place to buy wigs, ponytail for my girlfriends as gifts not to mention their quick delivery. definitely recommend to anyone.

January 7, 2018
Unprompted review
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Reply from ILONA HAIR

Thank you so much!

Rated 5 out of 5 stars

Simply amazing

Simply amazing. Their ponytail fit my choice.
I would definitely recommend to anyone.
Looking forward for the next hair style.

January 7, 2018
Unprompted review
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Reply from ILONA HAIR

Thank you so much!

Rated 5 out of 5 stars

My daughter wore it to Lady Gaga …

My daughter wore it to Lady Gaga Concert- it looked amazing! I would say yes- it wasn’t that much money- for a high quality wig. She came home and it was smooth and nice still after wearing it for the evening. I carefully wrapped it in tissue paper afterwards and placed it in a box to keep it from tangling up- I think that would be bad if it was a big tangled mess. See less

January 6, 2018
Unprompted review
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Reply from ILONA HAIR

Thank you so much!

Rated 5 out of 5 stars

❤❤❤❤ I absolutely love this wig

❤❤❤❤ I absolutely love this wig. Make no mistake it will require a little bit of styling. It comes with a little bit of a bang in the front so you can customize that to your face and then just trim around the edges to create the shape you want. The product came in great condition and I absolutely love it. Even reviewed it on my YouTube channel. I will probably get another one in a brown color because this one is jet black.

January 6, 2018
Unprompted review
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Reply from ILONA HAIR

Thank you so much!

Rated 5 out of 5 stars

I bought a pony tail from ilona and I …

I bought a pony tail from ilona and I wore it on my trip to New York (it was snowing) and I thought it would get damaged but it’s still good as new. Definitely recommend them!

January 6, 2018
Unprompted review
ILONA HAIR logo

Reply from ILONA HAIR

Thank you so much!

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