Green Gorilla Reviews 257

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My husband and I have been using the Green Gorilla balm for many years! It’s been very effective for relieving his back pain and my knee pain. I’ve also been using the balm after my knee replacement w... See more

Rated 1 out of 5 stars

What a HORRIBLE COMPANY !! Run by unethical individuals, who lack integrity in their business dealings. Former founder Steve Saxton refused to issue stock to an early investor, pay commissio... See more

Rated 1 out of 5 stars

Booked this company through bookabin, none of their clauses were on this site. Booked them advised what I required. They email late afternoon on sheduled delivery day (with no delivery on selected day... See more

Rated 5 out of 5 stars

Our old dog Krissy has a seriously awful case of separation anxiety and thunder phobia. After trying everything else, I gave her CBD products from Green Gorilla. The results seemed miraculous and I’m... See more

Company details

  1. Wellness Center

Information provided by various external sources

Shop our certified organic CBD oil, balms, gummies & pet products! Our CBD is extracted from certified organic hemp & crafted using our proprietary formula.


Contact info

3.3

Average

TrustScore 3.5 out of 5

257 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love Green Gorilla!

My husband and I have been using the Green Gorilla balm for many years! It’s been very effective for relieving his back pain and my knee pain. I’ve also been using the balm after my knee replacement which has been very helpful in my year of recovery. I also use it on skin tags as it takes them away! A little bit of the balm goes a long way so we never have to use very much. The benefits of CBD are truly remarkable!

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

What a HORRIBLE COMPANY !!

What a HORRIBLE COMPANY !!

Run by unethical individuals, who lack integrity in their business dealings. Former founder Steve Saxton refused to issue stock to an early investor, pay commissions, and when confronted a decade later stated, "the statute of limitations expired".

The current standing when confronted was threat of a cease and desist.

These people deal in "bad faith" and in my opinion are criminally liable !

May 29, 2025
Unprompted review
Rated 1 out of 5 stars

Sleep Capsules did not work

Bought the Sleep Capsules from their website, Unfortunately, they did not keep me asleep, so they did not work.
NO RETURNS ON OPEN ITEMS!! is there return policy. How does one try a product w/o opening??
DO NOT TRY THEM!!!!!

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Throw away your bottles of ibuprofen!

Green Gorilla CBD balm is a health saver for me. I have chronic back pain and was taking up to 12 ibuprofen tablets a day. Heartburn and liver problems led me to the local health store to figure out a healthier route. Green Gorilla was recommended and I was amazed. I used to buy giant bottles of ibuprofen from Costco and now I don’t even have a single tablet in my house. This works within 10 minutes of running it on. I can’t tell you how happy I am that I found this healthier option. Thank you Green Gorilla. Well done👏. I recommend this my Family, co workers & friends. Everyone should reap the rewards from your stellar product. Thank you again
Jamey Johnson

July 27, 2021
Unprompted review
Rated 1 out of 5 stars

Bad customer service, Bad company

Booked this company through bookabin, none of their clauses were on this site. Booked them advised what I required. They email late afternoon on sheduled delivery day (with no delivery on selected day) to advise their clauses which includes a 24hr cancellation or no full refund. Had requested a full refund after getting this email as they did not advise they could not do requested putting over a fence like other companies can do on shared driveways on the website you can book through as I would have booked with a better company. No reply. Very bad customer service I recommend using a different company.

July 26, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Purchased two bottles of full-spectrum CBD oil and it was absolutely phenomenal!!! I highly recommend Green Gorilla for any and all of your CBD needs.

April 6, 2021
Unprompted review
Rated 3 out of 5 stars

I would have given 5 stars but I take…

I would have given 5 stars but I take issue with your packaging. So, 1.5 stars for each bottle i bought. You can't get the tops off. why does it look like a screw top but does not come off? There is at least 2 pumps left in one bottle and 4 in another that I can't get out. So, for this reason alone and being on a tight budget, I won't purchase again.

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

CBD For People and Animal Health

This is much deserved review for Green Gorilla. I liked that the company provided higher milligrams, especially for large animals, and horses and other companion dogs, and cats, or service animals. CBD is great for people and animals. For me the 3000 mg was most helpful for our dog Maya. Her chronic ear infections got the best of her, most of her life. The application of CBD both internally and externally greatly stabilized and mitigated her symptoms. Just add to your animals food with gravy or any special foods they like. There is a recommended dosage that I adhered to. However no need to use a full pump, all the time. Also CBD mixed in a common spray bottle diluted with pure water is effective for treating large symptoms over large animals. I use this method personally for my sports injuries and extremities.

Maya also had tumors that were troubling and I’m very excited how CBD has greatly mitigated them. She is an older dog and chases through the forest with the 3 year old puppy. CBD is also effective for comforting dogs with anxiety. Green Gorilla offers a unique product and I can attest Maya’s health improvements to the usage of CBD.

There are many different CBD usages. To learn how many uses CBD provides, simply type into your search engine, CBD “for the symptom.” CBD is simply wonderful for people and animals and I would recommend Green Gorilla for anyone. The shipping is fast and dedicated. I will purchase again.

February 19, 2021
Unprompted review
Rated 5 out of 5 stars

I have TMJ problems which cause pain

I have TMJ problems which cause pain. I have taken nutritional supplements which help somewhat. I get special gentle chiropractic treatments which help as well. But what really helps is CBD oil. I get instant relief from pain with Green GORILLA cbd oil. It's been a miracle for me!

January 26, 2021
Unprompted review
Rated 5 out of 5 stars

By far the best

By far the best, most effective CBD products. The only ones that help me get through rough flare up with my Rheumatoid Arthritis. This brand is legit!

January 3, 2021
Unprompted review
Rated 1 out of 5 stars

I received in the mail CBD Gummies from Green Ape

I received in the mail CBD Gummies from Green Ape at the beginning of December. I don’t remember ordering these, so I looked in my e-mails to see if I had received any confirmation. I couldn’t find anything from Green Ape. I looked on my credit card charges & found that I had been charged $65.98 on 12/4/20. I went on the Green Ape website & sent 2 e-mails saying I wanted to return this item, get a refund & which address to mail them back. I never received any replies. I sent them to the address on Hudson Street in Denver, CO that is on the website. I tracked the package & found out it was being returned to me !? I called the phone number on their website, finally was able to talk to someone. I explained everything to Tyler who gave me the address in FL to send it back. On the package, there was a sticker saying “return to sender, unable to forward.” There was no explanation, I never received an e-mail with an explanation, nothing!! What kind of company does this!!?? I’m shocked with their lack of customer care & outraged!! Then I looked at my charges on my card & found I have another charge pending for $65.98 today! I am so outraged!! I cancelled my card so they can not continue charging me for something I didn’t order & when that order arrives, I will have it returned to sender! And I have to pay more shipping charges for something I don’t want!!! Horrible Customer Service!!

January 2, 2021
Unprompted review
Rated 5 out of 5 stars

I have recently become a repeat…

I have recently become a repeat customer of Green Gorilla.
I have tried other CBD oils but I find this to be the best.
It has made a difference in the inflammation from arthritis, and has a very calming effect on my well being.

December 11, 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful products

Wonderful products! My husband and I have tried other CBD products, and these are by far our absolute favorites. We have given it to family members and they are hooked too! Super customer service for pricing and product questions.

December 8, 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look