I Love Smoke Reviews 342

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for being fast, efficient, and reliable, often arriving on time or even earlier than expected. Many people highlight the excellent quality of the products and appreciate the fair prices and wide selection available. The staff and drivers are frequently mentioned for their friendliness, helpfulness, and professional service, making interactions pleasant for consumers. However, some customers experienced issues with delivery times being longer than promised, and a few noted receiving incorrect products or strains.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency.... See more

Product

People report positive experiences with product, consistently praising the great quality and selection... See more

Service

Users describe positive interactions with service, frequently highlighting its speed, efficiency, and... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, kindness, and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as great, amazing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been using this company for almost a year and every time they always go beyond expectations and have some of the most friendly and outstandingly helpful people working there! Prices are great especial... See more

Rated 5 out of 5 stars

I've been using ILS for about year or so and they have always had good supply. They deliver pretty much all over Canada and are always on time with delivery. They dispatcher/driver for my local areas... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ This is my second order from Ilovesmoke and I couldn’t be happier! The quality of the product is excellent, the prices are very fair, and the delivery process is smooth and reliable. Every... See more

Rated 5 out of 5 stars

This is the only company I order weed from now, the delivery times are fast and efficient— and the pre rolls I get are always great quality (I can’t roll myself teehee :)) also the prices are SO aff... See more


Company details

  1. Cannabis store

Written by the company

One of the benefits of ordering weed online from I Love Smoke is the convenience of home delivery. When you place an order, you can choose to have your products delivered to your doorstep. I Love Smoke offers fast and reliable home delivery service across Canada so that you can receive your products in a timely manner. One of the primary benefits of ordering online from I Love Smoke is that you can call or text us your order. I Love Smoke offers home delivery to cities in Ontario including London, Woodstock, Brantford, Guelph, Cambridge, Kitchener / Waterloo, and even Ottawa, Montreal, Laval and West Island. To get same-day weed delivery, it’s a simple flat fee of $5 - $10 per order. If you’re in another city outside of our home delivery areas, you can always have it delivered by mail. We provide mail-order cannabis Canada-wide with free shipping available for larger orders. One thing to keep in mind is that cannabis laws vary from province to province in Canada, so you'll need to ensure that you're following the laws in your specific location. In general, you must be at least 19 years old to purchase and possess cannabis products in Canada. You can only order and possess a certain amount of cannabis at a time, and it's important to keep your products out of reach of children and pets. When you receive your order from I Love Smoke, handling the products responsibly is important. Keep them in a safe place and make sure they're not accessible to minors. It's also a good idea to familiarize yourself with the effects of the products you're consuming and to use them responsibly. Overall, ordering weed online and home delivery is a convenient and hassle-free way to purchase cannabis products in Canada. I Love Smoke is a reputable and reliable online dispensary that offers a wide range of high-quality products and fast home delivery services. Just be sure to follow the laws and use the products responsibly.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

342 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

MOLD!!!!!

I don’t even write reviews but I found a TON of mold on one of the buds, please do not buy from these guys. They gave me a bag as an exchange for the moldy bag but I’m cautious of even smoking the new bag with the pure amount that was on that nug🤢🤮 I loved their customer service and never had a problem until today but this is a health issue I can’t look past :/

May 6, 2025
Unprompted review
Rated 5 out of 5 stars

they have amazing customer service…

they have amazing customer service answering you in a really short period of time,i would be asking them millions of quesions with quick answers and will always make costumers happy! so glad i switched to them!!

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

Do not trust them

Do not trust them. They don’t fulfill the orders, just take your money and ignore any attempts for you to communicate with them. Complete bullshit.

April 9, 2025
Unprompted review
Rated 1 out of 5 stars

Weed looked absolutely nothing like the…

Weed looked absolutely nothing like the picture than was told it is the same strain and if I want to return I have to pay 5$ the weed wasn’t even remotely close to looking the same would recommend using purple panda as the pics look like the weed they give you stay away from this place

April 6, 2025
Unprompted review
Rated 1 out of 5 stars

They are not a serious company.

They are not a serious company.. they tell you several times that your order will be delivered the same day.. so that you make the payment.. and after that they tell you that it will always not be the same day.. if not after 3 to 5 days later.. and on top of that they ask for more money for shipping... or they give you the option of the same day.. with products that you did not request and on top of that on the page they do not exist.. very bad company

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

ILS is my exclusive source

After 4yrs of dealing with these folks I can only say good things. They have always delivered great product and steady service.
I am a very satisfied customer.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love this service

I absolutely love this service. I've been ordering from them for about half a year now and every delivery driver I've met has been professional and kind, and so have the dispatchers (I don't know if that's what I call this position, but I mean the people communicating details and order payments through text/letting me know when the driver has arrived). I definitely recommend. Thanks ilovesmoke you are life savers some days hahaha

March 8, 2025
Unprompted review
Rated 3 out of 5 stars

If im being honest,

To be completely honest, their weed is pretty bussing. The website is pretty accurate with their descriptions on the weeds.

Whats disappointing is, most of the time i ordered and a discount is mentioned, they always had a reason of not being able to come through on it. Somehow not matter what location i gave them it always took up to 6h before receiving my order. Like last time I ordered at 11am thinking i would at least get it by 3pm. I got my order at 6pm. I did not even receive updates on ETA. The customer service to me is a hard thumbs down. They're not in it to give you good service but utterly for the money.

But sincerely i only come back because the weed is good but thats the only reason so far.

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

I use to like the Montreal delivery

I use to like the Montreal delivery, great products, great service, but in the last month or two, they have a new dispatch, the person never introduces themselves, where the previous one did, and your texts go unanswered alot and I'm always waiting 4-5 hours not to mention that I always tip the driver 5-7 dollars on top of the delivery fee. I just might have to look elsewhere

March 5, 2025
Unprompted review
Rated 1 out of 5 stars

Lady’s a straight up goof won’t accept…

Lady’s a straight up goof won’t accept my id and tells me I can’t use my picture on my phone but then tells me to take another phone with the picture on it and take a picture and starts laughing in my face like what a goof only funny cus im not right I front of her dumbass

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

When a customer states they don’t want…

When a customer states they don’t want the order anymore, they shouldn’t be harrassed with Text messages and emails about said order. Stated 3 times I didn’t want the order and they continued harassing me. Won’t be using this place ever

March 2, 2025
Unprompted review
Rated 1 out of 5 stars

Order never completed…

Put in my order 2 hours ago and they reached out promptly to confirm my age and delivery instructions. I submitted what was required and haven’t heard anything from them since. No updates in over an hour and a half. I will update this review if they end up reaching out, but still a very long wait time without any word in that case regardless.

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Great Customer Service, Great Product, Amazing yearly Membership to save massively on product 😊Quality of product 100%. Home delivery, quick and efficient! Please place so far for service !

January 6, 2025
Unprompted review

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