ilsetaccio.com Reviews 4

What can I say, partly my mistake as I ordered a tie in the wrong color, when receiving and noticing I immediately asked them whether they could accept a change to the right color. A week later I got a reply agreeing to change but that was it. No further reply on any of my emails e.g. on how to (no return label was included in shipment) handle the exchange, never another mail or reply on my reminders even after weeks.

Luckily I only ordered an unwearable (for me) tie so the loss is manageable but still. For a platform/seller of more or less luxury goods I expect much more but getting zero support. First and last purchase, by now means to be recommended.

I ordered and paid for a pair of jeans on setaccio on aug 9. Now it is sept 10. and I have not got any mail or response from them my many mails to them. It only says that my order is awaiting fulfillment.

I ordered a pair of sneakers from Setaccio. Was informed by Whatsapp that my size was not available. I then asked for a refund - which arrived within minutes. I'm sorry my size was not available, but customer service is great. Will definitely place orders later.