Luke was very attentive and informative. He patiently answered all our questions and made the booking very easy. We spent a long time on the phone to him but not once did he get impatient. We have boo... See more
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Having seen our holiday advertised on Facebook, we rang up to find out more about it. Eloise was very helpful and talked us through the holiday. We booked with her and we were able to choose our cabi... See more
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Henry was excellent. Very knowledgeable about our destinations. Sorted out best flight times so no waiting about at airports. He called back within 5 minutes with quote.Everything was excellent and... See more
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I just booked another holiday with imagine cruising for March 2028 to China. I previously traveled to South Africa and Azamara cruise and had a wonderful time. The holiday went like clockwork, trans... See more
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Company details
Written by the company
Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise.
Imagine Cruising
Written by the company
- More than just a cruise
- By taking pride in our relationships with cruise, rail and land partners, we’re able to create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, exclusive events in unexpected locations, and fabulous hotel stays at hand-picked accommodations. Discover an unparalleled collection of once-in-a-lifetime experiences in some of the most spectacular destinations on Earth.
- CRUISE & RAIL
- Just like cruising, with rail travel the joy is in the journey, an opportunity to discover rather than simply visit. Combined together they offer an irresistible draw for so many. Many of our cruise holidays encompass rail travel on some of the most iconic locomotives in the world. From the exquisite carriages of the Venice Simplon-Orient-Express to the majestic Indian Pacific and the sophisticated Rocky Mountaineer, there’s a rail experience for everyone.
- CRUISE & TOURING
- Our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet. From the majestic phenomenon of Iguazu Falls to the opulent palaces of India and the breathtaking ruins of Machu Picchu – our fully escorted tours empower you with the confidence to explore new places that you might have believed were once out of reach.
- CRUISE & EVENT
- From lively cliff-top concerts in Bali to chartering entire ships to create an exclusive entertainment programme for our customers, our unique and exciting events are what truly sets us apart. Whether you’re interested in fast and furious Formula One® Grand Prix™ World Championship action or dazzling musical performances from world renowned singers, we create once-in-a-lifetime experiences paired with incredible cruises, curated just for you.
- CRUISE & STAY
- Our meticulously crafted luxury cruise and stay holidays are designed with your relaxation in mind. Enjoy your downtime in carefully chosen hotels, all while embarking on journeys to some of the world's most extraordinary destinations by cruise. Whether you prefer intimate vessels or grand liners, cosmopolitan city breaks or beachfront havens, your next unforgettable holiday awaits with us.
- RIVER CRUISING
- From the enchanting Danube to the mystical Mekong, a river cruise offers you the chance to relax as you glide through some of the world’s most incredible waterways. Whether you’re a history lover, a culture enthusiast, or someone with a keen eye for architecture, you’ll enjoy immersive experiences that showcase the beauty of each stop.
- CRUISE DEALS
- If you’re looking for the latest cruise deals then Imagine Cruising has everything, from great value sailings to last-minute cruise and stay holidays. Our cruise deals include the latest exclusive offers and promotions from all the leading cruise lines. From short breaks to longer adventures, you'll find the best value cruises to the most popular destinations here.
- BOOK WITH CONFIDENCE
- Your holiday is ABTA and ATOL protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.
Contact info
Portland House, Bincknoll Lane, Interface Business Park, SN4 8SY, Swindon, United Kingdom
- 01793 856770
- customersupport@imaginecruising.co.uk
- imaginecruising.co.uk
4.8
Excellent
15K reviews
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Excellent customer service
Excellent customer service Full and precise information. No pressure sales techniques from Nicole
Very pleasant interaction
October 14, 2026
Reply from Imagine Cruising UK
We're delighted to hear that you had such a pleasant experience with our team. It is wonderful to know that you received clear, thorough details without feeling any sales pressure during your interaction. Thank you for taking the time to share your positive feedback with us!
Romy was very helpful and explained…
Romy was very helpful and explained everything very well we have used imagine before and found all the staff very good
October 14, 2026
Reply from Imagine Cruising UK
We are so pleased to hear that our team member provided such clear guidance and that you have continually had positive experiences with our staff. Thank you so much for returning to us and for sharing your wonderful feedback!
We called the office requesting a new…
We called the office requesting a new ATOL certificate as our flights had changed and the matter was dealt with immediately.
October 12, 2026
Reply from Imagine Cruising UK
We are delighted to hear that our team was able to assist you promptly and provide your updated paperwork right away. Thank you for taking the time to share your positive experience with us!
Daniella could not do enough for us
Daniella could not do enough for us. Very polite and patient. Also professional we hope our once in a life time holiday (bucket list)
October 11, 2026
Reply from Imagine Cruising UK
We're delighted to hear that you experienced such polite, patient, and professional service while planning your trip. It is wonderful to know that our team member went above and beyond to assist you, and we hope you have an incredible, unforgettable bucket list holiday!
Brad was very helpful
Brad was very helpful, knowledgeable and eager to help us finalise our cruise.
October 14, 2026
Reply from Imagine Cruising UK
We are so delighted to hear that our team member provided such informative, enthusiastic, and supportive assistance to help finalize your cruise. Thank you so much for taking the time to share your wonderful feedback with us!
So far the help and attention has been…
So far the help and attention has been brilliant. Aimee talked me through everything and all the documentation has arrived to confirm our trip. I feel confident that there will always be someone at the end of the phone to help me if needed.
October 13, 2026
Reply from Imagine Cruising UK
We are so pleased to hear that you experienced such brilliant support and that all your travel documents arrived safely. It is wonderful to know you feel confident in our dedicated service, and we look forward to ensuring you have a fantastic trip.
Very helpful and straightforward…
Very helpful and straightforward process to make our booking
October 13, 2026
Reply from Imagine Cruising UK
We are delighted to hear that you experienced a smooth and assistance-filled reservation process. Thank you so much for sharing your positive feedback with us!
The telephone booking process with…
The telephone booking process with Imagine was very good. The agent was knowledgeable, helpful, patient and friendly. No hesitation in recommending.
October 14, 2026
Reply from Imagine Cruising UK
We are so pleased to hear that your telephone booking experience was so positive. It is wonderful to know that our agent provided knowledgeable, patient, and friendly service, and we truly appreciate your kind recommendation!
Reply from Imagine Cruising UK
We are so glad to hear that our team provided exceptional service and made your reservation process so effortless. Thank you very much for taking the time to share your positive feedback!
Helpful but very long drawn out process…
Helpful but very long drawn out process which could probably be improved.
October 14, 2026
Reply from Imagine Cruising UK
We are glad you found our service helpful and appreciate your feedback regarding our timeline. We are working to streamline our processes for a faster experience.
Booking process and explanations to…
Booking process and explanations to queried along with knowledgeable and helpful staff.
October 10, 2026
Reply from Imagine Cruising UK
We are so pleased to hear that you enjoyed a smooth reservation experience and that our knowledgeable team was able to answer your questions thoroughly. Thank you so much for taking the time to share your wonderful feedback with us!
Very helpful professional service.
October 13, 2026
Reply from Imagine Cruising UK
We are so pleased to hear that you experienced such a supportive and high-quality interaction with our team. Thank you so much for taking the time to share your positive feedback!
Reply from Imagine Cruising UK
We're so delighted to hear that you had such a wonderful experience with our team member and highly recommend our service. Thank you so much for taking the time to share your positive feedback!
Your member of staff
Your member of staff, Faye Cameron, was excellent from the start of the booking process to the finish.
October 13, 2026
Reply from Imagine Cruising UK
We're so pleased to hear that our team member provided excellent service from start to finish during your booking process. Thank you for taking the time to share your wonderful feedback with us!
Wonderful company
Wonderful company. Very professional, but personable too.
Nothing is too much trouble.
The information provided is detailed and very informative.
October 9, 2026
Reply from Imagine Cruising UK
We are delighted to hear that you experienced such professional and personable service from our team. It is wonderful to know that our staff made you feel well taken care of and provided clear, helpful details for your journey. Thank you so much for your positive feedback!
Overall a Zoe was very helpful and…
Overall a Zoe was very helpful and informative and enabled us to quickly add on the extras we required.
October 13, 2026
Reply from Imagine Cruising UK
We are delighted to hear that our team member was so helpful and informative, allowing you to quickly add the extra items you needed. Thank you for taking the time to share your wonderful feedback with us!
Efficient
Friendly, courteous, helpful staff but, most of all, extremely efficient!
Holiday - with complicated arrangements - sorted and booked within 2 hours!
October 12, 2026
Reply from Imagine Cruising UK
Thank you for the fantastic five-star rating. We are thrilled to hear that our team was able to assist you so quickly and make planning your complex getaway such a smooth, hassle-free experience.
Exceptional Friendly Service
Friendly service.
Quick telephone response.
Knowledgeable sales person.
October 12, 2026
Reply from Imagine Cruising UK
We are delighted to hear that you experienced friendly service, prompt assistance on the phone, and support from a knowledgeable team member. Thank you so much for taking the time to share your great feedback with us!
Always quick answering telephone
Always quick answering telephone, very helpful whoever you first speak with.Had the pleasure of having Megan as my agent for last few bookings, excellent service.
October 12, 2026
Reply from Imagine Cruising UK
Thank you so much for your wonderful review. We are happy to hear that our phone support is consistently prompt and helpful. Our team is glad you received excellent assistance.
Reply from Imagine Cruising UK
We are happy to hear that our helpful and educated team gave you a great experience. Thank you for your review.
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