Luke was very attentive and informative. He patiently answered all our questions and made the booking very easy. We spent a long time on the phone to him but not once did he get impatient. We have boo... See more
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Having seen our holiday advertised on Facebook, we rang up to find out more about it. Eloise was very helpful and talked us through the holiday. We booked with her and we were able to choose our cabi... See more
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Henry was excellent. Very knowledgeable about our destinations. Sorted out best flight times so no waiting about at airports. He called back within 5 minutes with quote.Everything was excellent and... See more
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I just booked another holiday with imagine cruising for March 2028 to China. I previously traveled to South Africa and Azamara cruise and had a wonderful time. The holiday went like clockwork, trans... See more
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Company details
Written by the company
Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise.
Imagine Cruising
Written by the company
- More than just a cruise
- By taking pride in our relationships with cruise, rail and land partners, we’re able to create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, exclusive events in unexpected locations, and fabulous hotel stays at hand-picked accommodations. Discover an unparalleled collection of once-in-a-lifetime experiences in some of the most spectacular destinations on Earth.
- CRUISE & RAIL
- Just like cruising, with rail travel the joy is in the journey, an opportunity to discover rather than simply visit. Combined together they offer an irresistible draw for so many. Many of our cruise holidays encompass rail travel on some of the most iconic locomotives in the world. From the exquisite carriages of the Venice Simplon-Orient-Express to the majestic Indian Pacific and the sophisticated Rocky Mountaineer, there’s a rail experience for everyone.
- CRUISE & TOURING
- Our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet. From the majestic phenomenon of Iguazu Falls to the opulent palaces of India and the breathtaking ruins of Machu Picchu – our fully escorted tours empower you with the confidence to explore new places that you might have believed were once out of reach.
- CRUISE & EVENT
- From lively cliff-top concerts in Bali to chartering entire ships to create an exclusive entertainment programme for our customers, our unique and exciting events are what truly sets us apart. Whether you’re interested in fast and furious Formula One® Grand Prix™ World Championship action or dazzling musical performances from world renowned singers, we create once-in-a-lifetime experiences paired with incredible cruises, curated just for you.
- CRUISE & STAY
- Our meticulously crafted luxury cruise and stay holidays are designed with your relaxation in mind. Enjoy your downtime in carefully chosen hotels, all while embarking on journeys to some of the world's most extraordinary destinations by cruise. Whether you prefer intimate vessels or grand liners, cosmopolitan city breaks or beachfront havens, your next unforgettable holiday awaits with us.
- RIVER CRUISING
- From the enchanting Danube to the mystical Mekong, a river cruise offers you the chance to relax as you glide through some of the world’s most incredible waterways. Whether you’re a history lover, a culture enthusiast, or someone with a keen eye for architecture, you’ll enjoy immersive experiences that showcase the beauty of each stop.
- CRUISE DEALS
- If you’re looking for the latest cruise deals then Imagine Cruising has everything, from great value sailings to last-minute cruise and stay holidays. Our cruise deals include the latest exclusive offers and promotions from all the leading cruise lines. From short breaks to longer adventures, you'll find the best value cruises to the most popular destinations here.
- BOOK WITH CONFIDENCE
- Your holiday is ABTA and ATOL protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.
Contact info
Portland House, Bincknoll Lane, Interface Business Park, SN4 8SY, Swindon, United Kingdom
- 01793 856770
- customersupport@imaginecruising.co.uk
- imaginecruising.co.uk
4.8
Excellent
15K reviews
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The team are brilliant
The team are brilliant. Really helpful in assisting you to pick the right holiday for you and then putting it all together exactly as you want and sorting everything for you. Then sending all the details of the perrrdt package.
October 8, 2026
Reply from Imagine Cruising UK
Thank you so much for the wonderful feedback. We are happy to hear that our team was able to assist you in designing your ideal holiday and seamlessly managing all the travel details. We hope you have an amazing time on your perfect getaway.
Working with Imagine Cruising was…
Working with Imagine Cruising was brilliant. We have booked with them again
September 9, 2026
Reply from Imagine Cruising UK
We are so happy to hear that you had a brilliant experience with us and have chosen to book your next holiday with our team again. Thank you so much for your continued support and for taking the time to share your kind feedback!
Genuine customer service ... just Imagine!
An excellent experience during the booking of our upcoming Cruise.
A particular mention should go to Calvin. He took time to cover all areas of the pre-booking queries, without rushing - and with good knowledge, and a warm and helpful attitude. Much appreciated.
August 20, 2026
Reply from Imagine Cruising UK
We are so pleased to hear that you had an excellent booking experience for your upcoming voyage. It is wonderful to know that our team member provided knowledgeable, patient, and thorough service, ensuring all of your queries were answered with a warm and unhurried approach. We truly appreciate your thoughtful feedback.
Complexity of on line forms completion
October 1, 2026
Reply from Imagine Cruising UK
We appreciate your feedback regarding the difficulties you experienced with our digital paperwork. If you encounter any further issues, please don’t hesitate to contact our Customer Support team, who will be more than happy to assist you.
The booking process was easy and we ll…
The booking process was easy and we ll see how it plans out
October 7, 2026
Reply from Imagine Cruising UK
We appreciate your feedback and are glad you enjoyed your experience reserving with us. We hope everything goes smoothly for you.
Excellent service
Sale consultant Romy Wambach was very friendly and helpful. She went beyond to ensure we got the cabin and holiday we were looking for.
October 1, 2026
Reply from Imagine Cruising UK
We are delighted to hear that our sales consultant provided such friendly and helpful service. It is wonderful to know they went above and beyond to secure the exact cabin and getaway you were hoping for. Thank you for taking the time to share your fantastic feedback with us!
I was able to discuss the trip I wanted…
I was able to discuss the trip I wanted with a real person who could understand my questions, rather than having to deal with AI. My trip was organised and I have been given clear information about how to obtain any further information as the date for the trip nears.
October 6, 2026
Reply from Imagine Cruising UK
We are delighted to hear that you had such a great experience speaking directly with our team. It is wonderful that all of your questions were understood and that your itinerary was organized so smoothly. We appreciate your feedback and are glad you feel well-prepared with clear guidance as your departure date approaches.
Quick response able to book very…
Quick response able to book very quickly with what we wanted
October 6, 2026
Reply from Imagine Cruising UK
We are thrilled to hear that our team was so prompt and helped you secure exactly what you were looking for. Thank you for sharing your positive booking experience with us!
Both Henry and Cameron excellent…
Both Henry and Cameron excellent communicators. Kept us informed while trying to put our package together. Extremely good value holiday. Have travelled before with Imagine and tours are great.
October 9, 2026
Reply from Imagine Cruising UK
We are delighted to hear that you experienced excellent communication while putting your holiday package together. It is wonderful to know that you found your trip to be great value and that you continue to enjoy traveling with us. Thank you for your continued loyalty and kind feedback!
Henry was incredible
Henry was incredible, knowledgeable, cheerful, efficient and informative. It was very easy to make my decision for this trip!
October 9, 2026
Reply from Imagine Cruising UK
We are so pleased to hear that our team member provided such cheerful, knowledgeable, and efficient service, making your travel decision so effortless. Thank you for taking the time to share your wonderful feedback with us!
Great Company
Great Company ; been customer for years and can only describe Imagine as professional , reliable and knowledgeable with excellent Customer Support.
October 9, 2026
Reply from Imagine Cruising UK
We are delighted to hear that you have experienced such professional, reliable, and knowledgeable service from our customer support team over the years. Thank you so much for your loyal support and for sharing your wonderful feedback!
The agent that I dealt with was…
The agent that I dealt with was extremely helpful and patient when I asked questions. She was very enthusiastic about the particular holiday we were interested and gave all the information I needed. There was no quick sale or hard sell attitude. It was so easy to get the holiday that I wanted.
October 9, 2026
Reply from Imagine Cruising UK
We are so pleased to hear that your booking experience was so easy and stress-free. It is wonderful to know that our team member was patient, enthusiastic, and provided all the details you needed without any pressure. Thank you for sharing such kind feedback!
Reply from Imagine Cruising UK
We are delighted to hear that our team provided exactly what you required while remaining courteous and attentive throughout your visit. Thank you very much for taking the time to share your wonderful feedback with us!
Overall a marvellous trip to the Italian Lakes and cruise down the Adriatic.
We used Imagine (for the second time) on an All-Inclusive Mediterranean Silversea Voyage, Trio of Italian Lakes and Scenic Rail Journey. We stayed for 3 days on Lake Maggiore and 3 days on Lake Garda followed by a 9 night cruise down the Adriatic on the Silver Muse.
We thoroughly enjoyed all aspects of the holiday and the organisation by Imagine staff both before and during the holiday was excellent. It transpired there were 120 people going on this trip with Imagine.
3 hotels were utilised at each of the two lakes. We were very happy with both ours (Hotel Villa Paradiso and Hotel Caesius Thermae and Spa Resort). The first a smaller family run hotel and the second a far bigger hotel.
We DID upgrage our rooms at both hotels before we departed and felt this worthwhile.
At the end of the holiday we had time to spare, after getting of the Silver Muse, and Imagine facilitated a 4 hour trip to Venice before taking us to Venice airport to fly home. All very well organised and at all times felt we were being looked after.
Our only negative is flights! Whilst the initial advert did state a "London departure and regional flights available" it did not state this was be at, considerable, more cost.
We live in Halifax, West Yorkshire and ended up deciding to travel down to London Heathrow, staying overnight at a hotel. Then having to drive back, on our return, arriving home at 01.30am!
John and Ruth Ingham
September 22, 2026
Unprompted review
Reply from Imagine Cruising UK
We are very grateful for your positive feedback and for taking the time to share your experience with us again. We are happy to hear that you thoroughly enjoyed your Italian lakes stay and Adriatic cruise, and that our team ensured your excursion to Venice and overall itinerary ran smoothly. It is wonderful to know that your room upgrades and hotel accommodations added to the enjoyment of your travels.
We also appreciate your honest notes regarding the flight arrangements and regional departure costs. We recognize how the extra travel to and from London impacted the end of your journey, especially with late-night driving. We constantly aim to present our pricing and regional options as transparently as possible, and we will use your comments to review how we communicate regional flight surcharges in our promotional materials. Thank you for traveling with us once more, and we look forward to assisting with your future journeys.
Reply from Imagine Cruising UK
We're so pleased to hear that you found our team member to be prompt and supportive during your experience. Your positive feedback is greatly appreciated!
Reply from Imagine Cruising UK
We're so pleased to hear that our team member was very helpful during your booking. Thank you so much for sharing your positive feedback with us!
I keep coming back to Imagine to book…
I keep coming back to Imagine to book my next cruise. Each time I have received excellent quick service. Standards never drop.
October 9, 2026
Reply from Imagine Cruising UK
We are so pleased to hear that you choose us time and time again for your travel plans. It is wonderful to know that our team consistently provides prompt and high-quality assistance for every journey you book with us. Thank you for your continued support!
Zoe was very helpful in explaining what…
Zoe was very helpful in explaining what was included in the cruise etc.
October 8, 2026
Reply from Imagine Cruising UK
We're so pleased to hear that our team member was very helpful in explaining all the details of what was included for your trip. Thank you for your wonderful feedback!
Vincent was kind understanding and…
Vincent was kind understanding and catered for all our needs he sold the trip because of his professionalism thank you so much
October 7, 2026
Reply from Imagine Cruising UK
We are so pleased to hear that our team member was kind, understanding, and professional while taking care of all your travel needs. Thank you so much for sharing your wonderful feedback with us!
This is the 3rd trip we have booked…
This is the 3rd trip we have booked with Imagine Cruising. Zoe have been extremely professional and very helpful during the booking process.
October 8, 2026
Reply from Imagine Cruising UK
We are so pleased to hear about your wonderful experience with our team. Thank you for your continued loyalty in booking with us, and we hope you have an incredible journey!
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