Ship from USA to Kenya Reviews 

144
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I shipped a pair of loafers from Nordstrom US and instead received car spare parts. When I brought it up with customer service they insinuated that I could have switched the package myself. No accou... See more

Rated 4 out of 5 stars

They are really great in terms of purchasing on your behalf but if the website doesn't accept their Kenyan credit cards, they'll charge you $5 for every $100 they transfer to the US. It's understandab... See more

Rated 5 out of 5 stars

I had difficulty processing payments as the instructions in your Imail Kenya personal account requires one to make payment through Mpesa or DTB. Paybill completely didn't work. DTB worked only to be... See more

Rated 5 out of 5 stars

I sent several boxes containing books I value very much and kitchen utensils. Unfortunately it seems they arrived to your company in a worn out box. Jon called me and assured me that everything inside... See more

Company details

  1. Exporter

Written by the company

Ship anything from USA to Kenya by air with our discounted shipping rates and track your parcels online.


Contact info

3.4

Average

TrustScore 3.5 out of 5

144 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(144)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They do provide a dangerous goods…

They do provide a dangerous goods certificate when you're shipping chemicals and that makes it easier to clear goods on your own. The paperwork was done very well and our agent did not have a hard time clearing our chemical shipment

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

This is a great alternative to…

This is a great alternative to expensive shipping companies like DHL that are keen to overcharge you on taxes on top of hefty shipping fees. I don't know how they do it but it clearly solves a lot of problems for me.

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

Been shipping with this company from…

Been shipping with this company from January. It is worth noting that they haven't increased rates even as other companies rushed to take advantage of the covid situation and that's great since there is no need to take advantage of such a situation. Being like the kind landlord and taking care of your customers is the way to go

April 23, 2020
Unprompted review
Rated 5 out of 5 stars

I sent several boxes containing books I…

I sent several boxes containing books I value very much and kitchen utensils. Unfortunately it seems they arrived to your company in a worn out box. Jon called me and assured me that everything inside was fine but I'd have to buy boxes for the repackaging which would be done for free. I can confirm you kept your word and receiver in Kenya assured me goods arrived in good condition

April 20, 2020
Unprompted review
Rated 5 out of 5 stars

Good One

Shipping from the US has been marred by lots of corona virus delays but finally I got the notification of packages being in Kenya. I'm very happy

April 15, 2020
Unprompted review

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