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they are not a legit company. They use multiple data miner apps as cart and review systems. They have no transparency about them as a company. They give no tracking they put your credit card info in a unsecure data miner cart system.
I have an IM29 Portable Jump Starter, which works, but I lost the charger. So, I have contacted Imazing 4 times, twice through their website "Contact Us" form, and twice through their support email, without a single reply. No phone number listed that I can find...all I need is a replacement charger! I have tried a few 5V/3A USB-C chargers that their website lists as the correct input, but they do not work.
What terrible customer service.
I purchased an Imazing Portable Car Jump Starter 2500A Peak 12V Battery 20000mAH USB Power Bank on 7/21/2023. It lasted for on single use and would not recharge after that. I contacted imazing-power.com and heard nothing back from them about the issue.
This is basically a scam , where they sell Chinese made jump starters and when it fails, and it does fail in few times, would not honor their warranty.
I bought their best seller which worked 3 times then died and despite many promises of sending a replacement they have not done anything about it
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