We have used iTravelinsured travel insurance for years and have had to make claims two times. Both were handled well. We've recommended iTravelinsured to others as a result.
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Review summary
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Your website was easy to navigate and clear to understand. Fort the few questions I did have, your sales team answered the phone quickly, was very pleasant and knowledgeable, and answered my question... See more
It was easy to access the quotes, there are different options, with additional coverages. Hopefully it is just a to be safe purchase. Thank you!
The website is very user-friendly and easy to understand. The insurance options provide exactly the coverage we need for peace of mind while traveling. Thank you!
Company details
Written by the company
International Medical Group® (IMG®), a SiriusPoint company, is an award-winning global insurance benefits and assistance services company that has served millions of members worldwide since its founding in 1990. The preeminent provider of travel and health safety solutions, IMG offers a wide range of insurance programs, including international private medical insurance, travel medical insurance, and travel insurance, as well as enterprise services, including insurance administrative services and 24/7 emergency medical, security, and travel assistance. IMG’s world-class services, combined with an extensive product portfolio, provide Global Peace of Mind® for travelers, students, missionaries, marine crews, and any other individuals or groups traveling, working, or living away from home. For more information, please visit www.imglobal.com.
Contact info
9200 Keystone Crossing, 46240, Indianapolis, United States
- 1-317-655-4500
- ratingsandreviews@imglobal.com
- imglobal.com
4.6
Excellent
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Fast and Easy to purchase travel insurance.
Once I decided to purchase from IMG and had gone through many trial-runs of the different policies at IMG then the actual purchase was fast and easy.
May 22, 2026
Great experience
Great experience, very user friendly and good coverage for what you pay for.
May 22, 2026
The website is easy to use and the…
The website is easy to use and the costs are reasonable and the coverage is good.
May 22, 2026
Quite easy to accomplish
May 22, 2026
IMG Global was highly recommended and…
IMG Global was highly recommended and ordering the Trip Insurance was very easy.
May 22, 2026
Not clear on what we receive
Not clear on what we receive . I need and insurance certificate
May 22, 2026
Prior experience
Prior experience with the carrier was excellent. Filing a claim was easy and payment was prompt and fair.
February 15, 2026
Very easy to understand and complete
May 22, 2026
Don't want to review in detail
May 22, 2026
Customer service agent was professional…
Customer service agent was professional and helpful.
May 17, 2026
Everything
May 22, 2026
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