Immersive Experiences Reviews 

221
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

As a busy hard working adult, i try not to take life too serious and enjoy the little things... Immersive Experience makes that so easy to do! The teams is amazing, their domes are out of this w... See more

Rated 5 out of 5 stars

A big thank you to Zee, great product, the dome we chose was perfect and worked really well. The process was really easy and the suggestion of a branded cover went down really well and looked amazing.... See more

Rated 5 out of 5 stars

Huge thank you to Zee and the team for the fantastic immersive experience you brought to The Big Lunch 2026. The dome, VR, and interactive elements were absolutely brilliant and really captured peo... See more

Rated 5 out of 5 stars

Delighted with the dome tent hired for an immersive event we ran last week. The communication with the immersive team are good but they don’t sign off using names which I found odd and a but unsettli... See more

Company details

  1. School
  2. Educational Institution
  3. University

Information provided by various external sources

Immersive Experiences is one of the UK's most exciting and progressive digital planetariums (mobile planetarium) and 360° entertainment company including our stunning SENSORIA360 experiences We provide a whole new experience in 360° education and entertainment across the UK, offering an unlimited range of possibilities to make your event unforgettable. Our state-of-the-art planetariums and 360° theatre domes cover a multitude of needs from marketing events to educational programs, corporate extravaganzas to private parties. Looking after over 70,000 people a year, we cover all schools, business and private individuals in the UK, from our bases in London, Birmingham and Manchester. We also offer consultancy services worldwide, for those wishing to explore 360° projection technology for their school, business and private parties. All customers have access to largest catalogue of digital planetarium (fulldome) shows in the world. As well as spectacular high-energy presenter-led astronomy shows delivered by some of the UK's most experienced science communicators. By continually investing in the very latest fulldome 360° projection technology, our performances will surround your audiences in a truly out-of-this-world immersive experience. Yet our prices are among the most competitive in this industry. With impressive discounts on multiple day bookings and discounts we make available to charities and small organisations EXPERIENCE A NEW WORLD TODAY


Contact info

4.9

Excellent

TrustScore 5 out of 5

221 reviews

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4.9

All reviews

(221)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Dino and space experience.

My twins and I met Matt and Tamika at Hatfield Galleria and they were incredibly friendly, informative and very smart! It's like we have known them for ages! The experience was fantastic, we learned a lot and was visually awesome! There was a VR headset show before we entered the dome and then face painting, fossil finding and slime making afterwards! We highly recommend it and will definitely visit again. Thanks Matt, Tamika and the team! ❤️

April 9, 2024
Unprompted review
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Reply from Immersive Experiences

Thank you for this amazing review of our installaton at The Galleria Shopping Centre - see you again soon!

Rated 5 out of 5 stars

Not just for Children

Not just for Children.

Let me start by saying I work in the Galleria and out of interest, I had to see what the big blue dome was about well, I wasn't disappointed.

Matt and his team showed me around as I was interested for my nieces and nephews and to say the least I was blown away as a 32 year old, I was more than happy to be immersed in the world of dinosaurs. This is an incredible experience and something different and educational.

100% would recommend, adults will have just as much fun as the kids if they get fully involved 😉

April 8, 2024
Unprompted review
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Reply from Immersive Experiences

Thank you so much for visiting us at the Galleria, and delighted to hear how you enjoyed our experience. See you again soon!

Rated 5 out of 5 stars

Thx matt

Great fun for kids, Matt and his team was amazingThx

April 6, 2024
Unprompted review
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Reply from Immersive Experiences

Thank you for visiting our Planetarium and Dino World at The Galleria Shopping Centre!

Rated 5 out of 5 stars

Thank you Matt and Team

Fantastic afternoon with Matt and the team learning about dinosaurs. My little one loved each station, and more importantly, I was overwhelmed by how kind, considerate and attentive Matt and his team were. Really recommend if you value great customer care and love dinosaurs!

April 5, 2024
Unprompted review
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Reply from Immersive Experiences

Thank you for visiting our Planetarium and Dino World at The Galleria Shopping Centre! Customer service is what we do!

Rated 5 out of 5 stars

Fun day!

I took my son today to the experience In Hatfield galleria. We had a truly wonderful time! My little boy is autistic and can get extremely overwhelmed, the staff instantly took this into consideration and adjusted the volume in the dome, so my son could enjoy it properly, it was a truly wonderful experience! And I learnt some handy facts too 😁

April 5, 2024
Unprompted review
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Reply from Immersive Experiences

Thank you for visiting our Planetarium and Dino World at The Galleria Shopping Centre! Customer service is what we do

Rated 2 out of 5 stars

Not what I was expecting…BUT please see edit

I would like to start by saying the staff were truly lovely, really really sweet, but the experience itself was lacking.

I’m glad I only paid £5/head for the first session of the day, rather than £10 (so £15 rather than £30 for the three of us).

In the dome unfortunately a big chunk of the video was out of visible range so not sure if it was set up wrong on this occasion, but as such we could only see the heads of some of the dinosaurs right down the bottom of the dome.

We didn’t get to try the VR properly as my son was scared within seconds, which is a shame as I think that is a big part of the experience.

As for everything else you can make slime (a 2 minute activity), have your face painted, and do ‘egg arts and crafts’ (just blank eggs and a few felt tips on the table when we went) thats it. The ad mentioned a fossil dig but that was nowhere to be seen.

I booked this based on glowing reviews so I cant help be disappointed I’m afraid.

**Edited to add that the manager contacted me after reading this review and kindly offered a ‘do-over’ with extras having rectified some of the issues I mentioned. Unfortunately we wont have time to go back but really appreciate the gesture and concern the company have shown. While our experience on the day is still valid I’m sure that it was a very rare occurrence and the customer service/after care is impressive. Maybe we will try again if they come back in future.

April 4, 2024
Unprompted review
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Reply from Immersive Experiences

We are so sorry to hear the extperience was not to our usual high standards, and rest assured this will be investigated. You have an open invitation to come back to either any of our Galleria installation or events around the UK, as clearly something went wrong on your visit, which we will investigate. Very best wishes

Rated 5 out of 5 stars

Many thanks to Matt and his team for…

Many thanks to Matt and his team for the space and dinosaur experience at the Galleria, Hatfield. My granddaughter and I had a great time. Matt took the time to explain different facts to her and his partner was fabulous too. To quote my granddaughter "this is the best day ever".

April 3, 2024
Unprompted review
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Reply from Immersive Experiences

What a lovely review, as we love visiting shopping centyres all over the UK! See you again soon

Rated 5 out of 5 stars

Me and my son had great fun at the…

Me and my son had great fun at the experience in Hatfield, Matt and his team were great and knowledgeable, the whole experience was very educational and fun.

April 1, 2024
Unprompted review
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Reply from Immersive Experiences

Thank you for the lovely review of our installation for the shopping centre and the team. See you again soon!

Rated 5 out of 5 stars

Immersive Experiences were spectacular!

Immersive Experiences were spectacular to work with, from planning right through to packing up. The pupils (and teachers) learned loads and thoroughly enjoyed the experience. Matt was extremely knowledgeable and had a super mannerism with the pupils. We will definitely be asking for Immersive Experiences to come back to our school.

March 15, 2024
Unprompted review
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Reply from Immersive Experiences

Thank you for the lovely review, and hope to see you again soon. What an amazing school!

Rated 5 out of 5 stars

Planetarium for School's Science Week

We booked a planetarium for science week for our school SEND school. Booking was quick and simple. We had Matt as a presenter who responded to all my queries very promptly and was great with the kids. The students and staff really enjoyed the experience

March 13, 2024
Unprompted review
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Reply from Immersive Experiences

Thank you for the lovely review, Matt will be delighted! Do book again soon!

Rated 5 out of 5 stars

We had a great experience!

We had a great experience at Fullhurst Community College, and the team we worked with were wonderful. After an initial chat with Zee about our needs, Matt B was especially kind and flexible in what was offered on the day. As part of our Pledge to students, we opted for an Escher-inspired art experience, a space experience for our students with additional learning needs and a guided meditation for staff wellbeing after school. It couldn’t have been better, and we would happily order the exact same setup again in the future. Many thanks!

January 26, 2024
Unprompted review
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Reply from Immersive Experiences

Thank you for the amazing review, which really helps us develop further as a company. See you again soon!

Rated 5 out of 5 stars

Everything was well managed and…

Everything was well managed and experience was amazing for kids. They really enjoyed themselves especially in the VR. I would suggest to increase the number of VRs since it is so popular:)

December 30, 2023
Unprompted review
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Reply from Immersive Experiences

Thank for the lovely review over our Christmas Wonderland, see you again soon!

Rated 5 out of 5 stars

Amazing Christmas and space event

Amazing Christmas and space event in Hatfield. Kids enjoyed it. As the name says it’s an immersive experience . The dome movie was very unique, kids loves to play the Xbox, VR and AR. The arts and craft and slime making was exciting. Over all a must visit.

December 30, 2023
Unprompted review
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Reply from Immersive Experiences

Thank for the lovely review over our Christmas Wonderland, see you again soon!

Rated 5 out of 5 stars

We had a visit from Immersive…

We had a visit from Immersive Experiences on November 16th. Matt arrived early and set up the most incredible Dome. 12 classes accessed an SEN specific show in the Dome.
It was a wonderful experience for the pupils aged between 7 - 19. Matt changed the way he presented for the different audiences.
A special experience in everyway.

November 16, 2023
Unprompted review
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Reply from Immersive Experiences

Thank you for the wonderful review, and what an amazing school I must say!

Rated 5 out of 5 stars

Working with immersive is great…

Working with immersive is great feeling,
Learned a lot of new things and got a time to explore other side of astronomy, looking forward for more experience at immersive.

October 20, 2023
Unprompted review
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Reply from Immersive Experiences

Thank you for the great review, and see you again soon!

Rated 5 out of 5 stars

Fantastic Experiences

We have had the pleasure of working with Immersive Experiences for a few years now at our STEAM Northants events at the University of Northampton. They provided us with high quality domes and VR headsets which inspired and thrilled students from year 6 - 13 from our local schools. It is always a highlight of the event.

Immersive Experiences' customer service is fantastic, their staff are kind and friendly and they are a pleasure to work with. We look forward to working with them again in the future!

June 15, 2023
Unprompted review
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Reply from Immersive Experiences

Thank you for the amazing review! We too would like to applaud the immense work your organisation does and say it is an absolutely privaledge to work alongside you with these incredible events!

Rated 5 out of 5 stars

Stellar service from planetarium experts

Immersive Experiences provided our University with a top-quality personalised dome, projector, and laptop at a very competitive price. The equipment was hand-delivered by experts from the company who took the time to help set it up and answered every question we had. I won't use any other planetarium company again!

August 1, 2023
Unprompted review
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Reply from Immersive Experiences

Thank you for the incredible review!

Rated 5 out of 5 stars

Exceptional Immersive Experiences !!

Hi all,
My name is Ruksana Shameer and I'm one among the assistants working for Immersive Experiences. The experience they provide to the audience is very much appreciated especially the domes, VR, hands on Science sections and many more... I got opportunity to interact with students as well as parents which I consider is a great thing... I'm interested in working with this esteemed establishment in the upcoming days and future as well. I would definitely recommend this job to all my fellow colleagues who love to interact with students as well as public.
Thank you Zee and his team members for this wonderful opportunity and great experiences.

August 10, 2023
Unprompted review

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