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Immiassist Reviews 1,080

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TrustScore 4 out of 5

4.1

Visa Consultant
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Review summary

Created with AI, based on recent reviews

Considering 888 reviews, reviewers had a great experience with this company. Customers often find the application process simple, fast, and straightforward, appreciating the ease of navigation and user-friendly interface. Many people highlight the efficiency of the service, noting quick processing times for their applications. However, some customers were dissatisfied with the pricing, finding the service to be expensive, often significantly more costly than official government websites. A few people also mentioned issues with the payment process, such as being asked for payment before all details were entered or experiencing difficulties with transactions.

What people talk about most

User experience

Consumers generally find the user experience to be positive, highlighting the ease of navigation and... See more

Website

Clients share ambiguous opinions on website experiences. Many reviewers express significant frustration and... See more

Price

Reviewers express strong dissatisfaction with the pricing, consistently reporting that the costs are... See more

Payment

Reviewers highlight negative aspects of payment. Many customers report being charged upfront without clear... See more

Service

Users describe ambiguous interactions with service. While some customers, for example, received their Kenya... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Making the application process clear and straightforward. Our Kenya eTA visas came through within less than 24 hours. All very simple, fast and most agreeable! Superb service.

Rated 4 out of 5 stars

It was pretty easy to process. However, they took my money first and then asked for my details later... what if I didn't qualify for a visa? Anyway, this website was a lot easier to use than some ot... See more

Company details

  1. Visa Consultant

Written by the company

Visa, ETA, and travel paperwork made simple. ImmiAssist is 100% online agent helping you what you comply with all paperworks and requirements when travelling. We double-check your documents, submit and manage your application, and keep you updated until you get your travel visa. We are not a government agency but we have local migration and visa agents in our destinations to comply with all requirements and minimize risks of any rejections or problems when travelling.

Contact info

Promotion box for Immiassist

Travel Visa. The easy way.

Getting your visa has never been easier. Apply now, 100% online!

4.1

Great

TrustScore 4 out of 5

1K reviews

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Replied to 41% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

This is a scam

This is a scam! Paid £147 for 3 visa applications, not realising this wasn't the official site.

Immediately requested a refund but couldn't get one as the visa was 'being processed. So money for absolutely nothing.

Avoid, avoid, avoid.

February 2, 2026
Unprompted review
Immiassist logo

Reply from Immiassist

Hi Lain,

Thank you so much for taking the time to share your feedback with us. We completely understand your frustration, and we're truly sorry if there was any confusion about our services.

To be completely clear: we are a private visa assistance service, not affiliated with any government. We state this clearly on our website.

Our fees include:
- Detailed document revision
- Ensuring you get your visa the right moment as even getting it too early can cause issues due to validity
- Detailed visa tracking and recovery in case of loss, theft or issues with delivery
- Professional visa and travel support
- Government fees (directly established by governments)

All this to reduce any chances of rejections to almost zero.

We understand this was not clear to you, and we apologize for any confusion. If you have concerns about your application, please contact us at https://www.immiassist.com/contact-us /

The ImmiAssist team

Rated 1 out of 5 stars

When a visa company fails dismally

I used this company to get my Nepal visa - I was visiting between 27.12.25--12.01.26.
I printed out my visa and duly queued at Kathmandu immigration. On arrival at the window the officer showed me his screen which said in red 'Pending Payment'. I then had to leave the queue (45minutes wasted) and join the queue at the payment window. On reaching the window there I was told that no payment had been made and I must pay to enter Nepal. I paid and was issued my visa. Total time wasted 1 hour. After emailing the company the simply replied that the visa had been properly issued and paid for by them and should not have had any issues.
No apology, no offer of refund, no shame!
My bank thankfully got a refund out of them.

December 27, 2025
Unprompted review
Rated 1 out of 5 stars

Takes your money for doing nothing!

This service is taking money for nothing!

You can apply for the Australian Visa online and it costs nothing. This site has all the same application process and charges a £49 fee to press apply. Totally ridiculous. I messaged on the live chat as soon as I pressed apply when I realised it was wrong. They told me to email. I did, but in the interim my Visa was accepted.. so they then said no refund. My argument was I asked to cancel BEFORE it was processed and they did not get back to me in enough time.

They do not do anything to assist you, all they do is charge you for something you can do yourself.

Don't bother!

January 29, 2026
Unprompted review
Immiassist logo

Reply from Immiassist

Hi Hannah,

Thank you so much for taking the time to share your feedback with us. We completely understand your frustration, and we're truly sorry if there was any confusion about our services.

To be completely clear: we are a private visa assistance service, not affiliated with any government. We state this clearly on our website.

Our fees include: detailed document revision, ensuring you get your visa the right moment, detailed visa tracking and recovery in case of loss, theft or issues with delivery, professional visa and travel support and government fees (directly established by governments).

All this to reduce any chances of rejections to almost zero.

We understand this was not clear to you, and we apologize for any confusion. If you have concerns about your application, please contact us at https://www.immiassist.com/contact-us /

The ImmiAssist team

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