Immiassist Reviews 1,080

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 888 reviews, reviewers had a great experience with this company. Customers often find the application process simple, fast, and straightforward, appreciating the ease of navigation and user-friendly interface. Many people highlight the efficiency of the service, noting quick processing times for their applications. However, some customers were dissatisfied with the pricing, finding the service to be expensive, often significantly more costly than official government websites. A few people also mentioned issues with the payment process, such as being asked for payment before all details were entered or experiencing difficulties with transactions.

What people talk about most

User experience

Consumers generally find the user experience to be positive, highlighting the ease of navigation and... See more

Website

Clients share ambiguous opinions on website experiences. Many reviewers express significant frustration and... See more

Price

Reviewers express strong dissatisfaction with the pricing, consistently reporting that the costs are... See more

Payment

Reviewers highlight negative aspects of payment. Many customers report being charged upfront without clear... See more

Service

Users describe ambiguous interactions with service. While some customers, for example, received their Kenya... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Making the application process clear and straightforward. Our Kenya eTA visas came through within less than 24 hours. All very simple, fast and most agreeable! Superb service.

Rated 4 out of 5 stars

It was pretty easy to process. However, they took my money first and then asked for my details later... what if I didn't qualify for a visa? Anyway, this website was a lot easier to use than some ot... See more


Company details

  1. Visa Consultant

Written by the company

Visa, ETA, and travel paperwork made simple. ImmiAssist is 100% online agent helping you what you comply with all paperworks and requirements when travelling. We double-check your documents, submit and manage your application, and keep you updated until you get your travel visa. We are not a government agency but we have local migration and visa agents in our destinations to comply with all requirements and minimize risks of any rejections or problems when travelling.


Contact info

Promotion box for Immiassist

Travel Visa. The easy way.

Getting your visa has never been easier. Apply now, 100% online!

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 41% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

SCAM - stay away

You get your Visa or ETA, but to 10X the price of what it costs at the official page.
Their web page comes up first and looks like an official page if you dont know better.
I reccomend other to not do the same mistake as me, and stay away from Immiassist.

February 19, 2026
Unprompted review
Immiassist logo

Reply from Immiassist

Hi Oyvind,

Thank you so much for taking the time to share your feedback with us. We completely understand your frustration, and we're truly sorry if there was any confusion about our services.

To be completely clear: we are a private visa assistance service, not affiliated with any government. We state this clearly on our website.

Our fees include:
- Detailed document revision
- Ensuring you get your visa the right moment as even getting it too early can cause issues due to validity
- Detailed visa tracking and recovery in case of loss, theft or issues with delivery
- Professional visa and travel support
- Government fees (directly established by governments)

All this to reduce any chances of rejections to almost zero.

We understand this was not clear to you, and we apologize for any confusion. If you have concerns about your application, please contact us at https://www.immiassist.com/contact-us/

The ImmiAssist team

Rated 1 out of 5 stars

Byer be aware

Do not use this service. They are duplicitous and overcharge way over the odds. I thought I was on the official Canadian web site. I was not, it's a trap. They do not say clearly when it comes to pay what the fee is until it's too late. Their customer service is poor and will not give a refund or partial refund.

February 11, 2026
Unprompted review
Immiassist logo

Reply from Immiassist

Hi Meya,

Thank you for taking the time to share your feedback with us. We completely understand your frustration, and we're truly sorry if there was any confusion about our services.

To be completely clear: we are a private visa assistance service, not affiliated with any government. We state this clearly on our website.

Our fees include:
- Detailed document revision
- Ensuring you get your visa the right moment as even getting it too early can cause issues due to validity
- Detailed visa tracking and recovery in case of loss, theft or issues with delivery
- Professional visa and travel support
- Government fees (directly established by governments)

All this to reduce any chances of rejections to almost zero.

We understand this was not clear to you, and we apologize for any confusion. If you have concerns about your application, please contact us at https://www.immiassist.com/contact-us/

The ImmiAssist team

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