Immigration Trust Reviews 240

Finding Simon was a huge relief and a total lifesaver for us! After we got two scary letters from Immigration and found out we needed a medical waiver, we didn’t know what to do. We were very worried about our future, but Simon’s expertise and fast work saved our visas. He did much more than just the basic paperwork. He gave us a strategic plan, helped us get the right letters from medical specialists, and assist us to get the medical waiver throughout the whole process. He was there to help every single step of the way, always answering our questions and making us feel safe. Because of his hard work, our visas were finally approved. Simon and the team at Immigration Trust are amazing at solving even the hardest visa problems. They made a very stressful time much easier for us. We recommend anyone who is having trouble with their visa to go see them. They truly are the best!

We feel so incredibly lucky to have found Simon! After receiving two stressful PPI letters, we were deeply concerned about our future residency and needed a medical waiver to move forward. Simon was a total lifesaver throughout the entire journey — his professionalism, expertise, and quick responses kept us calm when we felt most overwhelmed.

He truly went above and beyond, developing clear strategies and helping us secure the necessary supporting documentation from various medical specialists. He handled every detail of the medical waiver process with care, following through diligently until our visas were finally approved.

We are so incredibly grateful for his guidance and unwavering support during such a difficult time. We honestly cannot recommend Simon and the team at Immigration Trust enough to anyone currently struggling with their visa application! If you need someone who is knowledgeable, compassionate, and dedicated to getting results, Simon is definitely the person you want in your corner for your immigration journey.

We cannot speak highly enough of Simon and the exceptional service he has provided. Most recently, he successfully guided us through the Permanent Residency process, once again exceeding all expectations. From visitor visas to work visas and now residency, Simon has consistently demonstrated outstanding expertise, professionalism, and dedication. His advice is clear, strategic, and highly effective, giving us complete confidence at every stage. What truly sets Simon apart is his empathy, patience, and genuine care. He understands how important this process is and supports you every step of the way. After disappointing experiences with others, working with Simon was a turning point. The difference in service and results is remarkable. Once you engage with Simon, you trust that he will deliver. Your time, money, and effort are never wasted. We are deeply grateful for his work and wholeheartedly recommend him to anyone needing trusted, expert immigration support.

I would like to sincerely thank Simon, Hya, and the entire Immigration Trust team for their support throughout my Partnership Resident Visa application.

My situation was slightly complicated because a previous application had been declined due to one of the requirements being considered insufficient. Because of this experience, I was quite cautious and wanted to make sure everything was prepared correctly before submitting a new application.

From the beginning, the team at Immigration Trust guided me clearly through the entire process. They explained what Immigration New Zealand required, helped me understand which documents were important, and advised me on how to properly prepare and organize the evidence for the application.

What I appreciated the most was their responsiveness and attention to detail. Whenever there were documents missing or additional information required, they informed me promptly and guided me on what needed to be done. This made the whole process much less stressful and gave me confidence that my application was being handled carefully.

Overall, I am very grateful for the professionalism and support provided by Simon, Hya, and the team. I highly appreciate their guidance and would gladly recommend Immigration Trust to anyone who needs assistance with their immigration process.

Thank you again to the entire team, and I wish Immigration Trust continued success.

My partner Albert and I had a very positive experience working with Immigration Trust during our immigration process. Applying for a visa can be stressful and confusing, especially when there are many documents and requirements involved, but their team made the entire journey much smoother for us.

We would especially like to thank Simon and Hya for their support throughout the process.

From the beginning, Simon and Hya explained the process clearly and guided us through every step. They carefully checked our documents and made sure everything was prepared correctly before submission. Whenever we had questions or concerns, the team was always responsive and patient in explaining things to us.

What we appreciated most was their professionalism and the support they provided throughout the whole process. It gave us peace of mind knowing that experienced professionals were helping us handle our application properly.

Overall, we are very grateful for the assistance we received from Immigration Trust. We would definitely recommend their services to anyone who needs reliable and professional immigration support.

I would like to begin by expressing my deepest gratitude to Immigration Trust for all of their support during my visa application process. Despite a few complications (I will explain in a moment), Mr Simon Park and his team were incredibly helpful from start to finish. Thank you so much!

My situation:
With the re-election of Donald Trump as president in the United States, my partner and I worried what that would mean for our safety, especially considering I am transgender and have chronic conditions that need medical care. As time went on, our fears became increasingly concrete: early in March of 2025, my partner lost his civil society job as a result of actions carried out by the Trump administration. All the while, multiple states began passing laws that either restricted, or outright banned access to healthcare for transgender individuals. As well as numerous laws being passed or debated that are drastically negatively impacting the safety of so many people (of all genders and orientations, nationalities, and backgrounds). That is when we decided to move to a country where our human rights are not in question.

Mr Simon Park was lovely and helpful throughout the entire immigration process, securing a Student Visa for my partner, and a Partner of a Student Work Visa for myself.
Unfortunately, I have a number of chronic health conditions that make life difficult without medication (ASD, ADHD, Fibromyalgia, Arthritis, Hypermobility, etc), and that in turn raises red flags for Immigration New Zealand, which is where Simon’s expertise and advocacy has been instrumental in securing our respective visas.

Overall I am very satisfied with our decision to move here. I definitely recommend working with Immigration Trust if you are planning on moving to New Zealand. Many thanks again to Simon and his team for everything they've done to help make the process of moving to a new country easier.

All the best,
Danie

I would like to express my sincere gratitude to Simon (CEO) and Hya (Office Manager) for their exceptional support and professionalism in helping me successfully resolve my deportation liability.

I was holding a residence visa when I was unfortunately convicted of a drink-driving offence. As a result, I became liable for deportation. This was one of the most stressful and uncertain periods of my life. I spoke with several lawyers and immigration advisers, but I still felt unsure about my options and chances of success.

During my research, I came across Simon and his firm through their website and was encouraged by the many success stories shared there. I decided to book an initial consultation with Simon. From our very first conversation, Simon gave me hope and confidence. He took the time to thoroughly understand my situation, carefully reviewed my case, and clearly explained the process and possible outcomes.

One thing I particularly appreciated was their efficient online portal. The process was very convenient & there was no need to physically post documents. I was able to securely upload all required documents and leave comments directly in the portal, and Simon would review and respond promptly. This made the entire process smooth and well-organised.

Even when Simon was overseas for personal reasons, he continued to manage my case professionally and remained responsive. Throughout the process, both Simon and Hya were supportive, patient, and easy to communicate with. They kept me informed at every stage and ensured I understood what was happening.

After a great deal of effort and expert guidance from Simon, I finally received the best possible news from Immigration New Zealand & my deportation liability was officially suspended on 20th February 2026. This outcome has made a life-changing difference for me and my wife, and I am incredibly thankful to Simon and the entire team for their dedication and hard work.

I also want to highlight that Simon is very understanding when it comes to financial situations. If you are experiencing financial difficulty, I encourage you to speak with him & he is willing to discuss flexible installment payment options.

I highly recommend Simon and his firm to anyone seeking reliable, knowledgeable, and compassionate immigration assistance. Their expertise and genuine care for their clients truly set them apart.

I can't thank Simon enough for his ongoing support, professionalism and total commitment to helping me become lawful in New Zealand again after various personal reasons. The entire process was seamless, although detailed. The client platform is also very easy to use.

Going to Immigration Trust about my case was the best decision I made, because I am now able to continue my journey here in New Zealand lawfully after being approved a new visa, with Simons help. Communication was extremely good and it was nice to finally feel like I wasn't alone with my case and was going about it the right way.

If you are looking for an Immigration advisor with complete knowledge and guidance throughout, I would fully recommend Simon at Immigration Trust without hesitation. I am forever grateful for everything he has done for me.

Beyond Immigration Help – Simon Gave Our Family a New Future
Meeting Simon was a turning point in my life. As a mother of a son with multiple disabilities (Autism and Blindness), our immigration journey was filled with despair. We first applied in 2022 and even went through a Ministerial Appeal, but both were unsuccessful. I consulted several other immigration advisors, and they all gave me the same discouraging answer: it was impossible.
But Simon was different. From our very first consultation, he didn't just offer hope; he presented a detailed, strategic plan that no one else had thought of.
The year-long journey that followed was grueling. There were moments when the Immigration Department’s firm rejections made me want to give up entirely. However, Simon was my pillar of strength. He provided the hope and courage I needed to keep going. I was deeply moved by his dedication—at times, it felt like he was fighting for my son’s future even more passionately than I was.
Thanks to his meticulous planning, strong leadership, and unwavering heart, we finally achieved a successful outcome at the IPT. After years of worry, my son is now waiting for his Resident visa.
Simon didn't just solve a legal issue; he resolved the greatest anxiety of my life. If you are looking for an advisor who combines top-tier expertise with genuine human compassion, look no further than Simon. I am forever grateful.

I am extremely thankful to Simon and the team at Immigration Trust, especially Simon and Hya, for their incredible support throughout my residency journey. After our very first conversation, I felt confident that I was finally in the right hands and that a positive outcome was possible. The team was professional, knowledgeable, and genuinely invested in my case, which made a stressful process much easier to navigate. Communication was always clear and timely through their online portal, and every step was explained in a way I could understand. When we received my residency approval just before Christmas, it felt like the best gift imaginable and a huge weight lifted off our shoulders. Simon and Hya showed constant dedication, attention to detail, and care from start to finish. I truly believe their expertise made all the difference. I highly recommend Immigration Trust to anyone seeking reliable, honest, and results-driven immigration advice.

I can’t thank Simon and Hya enough for their assistance with my immigration case, particularly regarding my medical waiver due to my health status. Simon also addressed the reasoning behind not including my son in my visa application and provided clear explanations throughout the process. Simon was thorough and consistent in his communication, which truly put me at ease. I highly recommend them without hesitation.

My Partner engaged NZ Immigration Partners to apply for a Partnership Work Visa after trying twice before with other Immigration service providers. Right from the start, NZ Immigration Services were more responsive and had a more professional approach. Tiffany Qian and Hash Bihan were brilliant to deal with and I can’t speak highly enough of them. We are so very thankful our application was successful. I would highly recommend New Zealand Immigration Partners to anyone seeking help with Immigration applications in New Zealand.
Yanjun & Rob

We are incredibly grateful for the outstanding support and expertise provided by Simon and Hya from Immigration Trust in securing our mother’s Resident Visa under the Parent Category. From the very beginning, they demonstrated exceptional professionalism, deep knowledge of immigration processes, and a genuine commitment to helping our family. They guided us through every step with patience and clarity, ensuring all documentation was accurate and complete. Their timely communication and proactive approach gave us confidence throughout what can often be a stressful and complex journey.
What truly stood out was their dedication and personal touch—they treated our case with care, understood our family’s needs, and went above and beyond to ensure a smooth and successful outcome. Thanks to their hard work, our mother can now join us permanently in New Zealand, and we couldn’t be happier.
We highly recommend their services to anyone seeking reliable and compassionate immigration support.

I am pleased to share that our New Zealand Residency Visas have now been fully approved, and both my partner and I have successfully received our visas. This marks a significant milestone in our immigration journey, and we are extremely grateful to Immigration Trust for their exceptional service and professionalism throughout the entire process.

Our relationship with Immigration Trust began in January 2024, when the team managed my Accredited Employer Work Visa (AEWV) and my partner’s Partner Visa. The experience was seamless, transparent, and efficient. Based on this positive outcome, it was an easy decision to return to them for our Straight to Residence Visa application.

Throughout the residency process, the team demonstrated a high level of expertise, attention to detail, and consistent communication. Every step was clearly explained, all documents were meticulously reviewed, and any queries we had were addressed promptly and accurately. Their guidance ensured that our application progressed smoothly and without complications.

We have full confidence in Immigration Trust’s knowledge and integrity. Their support played a crucial role in achieving this successful outcome. I highly recommend Immigration Trust to anyone seeking reliable, professional, and trustworthy immigration assistance.

I’m incredibly grateful to Simon and Hya at Immigration Trust for helping me secure my New Zealand Partner Resident Visa. My case was very unique and challenging, especially because I needed a medical waiver due to my health status - but Simon guided me through everything with expertise, patience, and genuine care.

During our initial consultation, Simon was extremely thorough. He took the time to understand both my background and my partner’s - our relationship history, living arrangements, and the details of my medical situation. Because he asked the right questions and made sure he had a complete picture, he knew exactly what to prepare, what potential issues needed to be addressed, and how to present all the evidence so Immigration New Zealand would clearly understand our case.

What truly set Immigration Trust apart was how meticulous and hands-on Simon was with every document we submitted. He carefully reviewed all our reports, proofs, and letters, and he would add his comments or revise them so they were more detailed, complete, and aligned with immigration standards. This level of involvement was something we never experienced with previous consultants, and it made a huge difference - especially given the complexity of my medical waiver.

Throughout the whole process, Simon was responsive, reassuring, and always made sure we understood each step. Because of his expertise and attention to detail, my visa, including the medical waiver, was approved smoothly, and now my partner and I can finally move forward with our life in New Zealand.

If you’re looking for an immigration consultant who is knowledgeable, thorough, and truly committed to your case, I highly recommend Simon and Immigration Trust. I’m deeply thankful for everything they’ve done.

I would like to express my sincere appreciation for the support provided by Simon at Immigration Trust throughout our immigration journey. We applied for a New Zealand partner-based visa, and the process was more complicated than usual due to medical considerations that required a waiver. This made the application more stressful, but Simon guided us through every step with professionalism and care.

From the very first consultation, Simon asked detailed and practical questions to fully understand our situation. He made sure he knew the background, the circumstances, and any challenges that might affect the application. What I found most helpful was how he checked every document we submitted. He didn’t just accept the files - he reviewed them carefully, made corrections when needed, and added suggestions to make everything clearer and more complete.

Thanks to Simon and Hya’s guidance, attention to detail, and excellent preparation, our visa application, including the medical waiver, was approved. I am very grateful for his support and highly recommend Simon and Immigration Trust to anyone looking for reliable and knowledgeable immigration assistance.

I would like to share my positive experience working with Immigration Trust and Simon, who helped my girlfriend and me navigate a long and difficult visa journey.

Background

My girlfriend, who is from Manila, and I first applied for a visitor visa back in 2018. Unfortunately, we did not provide enough evidence at that time, and the visa was declined. Several subsequent attempts also failed, leaving us feeling completely hopeless.

Thankfully, a friend referred me to Immigration Trust, and that’s when everything changed. Simon took on our case and provided clear, professional advice on how to strengthen our application. Following his guidance, I visited Manila for six weeks in 2022 and again in 2024 to build stronger evidence for our relationship.

Professional Expertise and Support

Even after we reapplied, our visa was initially declined once more. However, Simon immediately took action, intervened after the refusal, and submitted an appeal to the minister.
• Through his expertise and persistence, Simon successfully turned the situation around.
• When he reapplied for us, the visa was finally approved.

The visa was initially valid only until January, but my girlfriend had to attend a wedding in February, making the travel timing difficult. Once again, Simon stepped in and professionally handled our request — he was able to extend the visa and ensure everything worked out perfectly.

Outcome

Our immigration journey has been long and filled with uncertainty. There were many moments when we didn’t know what to do next. But with Simon’s guidance and the support of Immigration Trust, we were finally able to move forward and start planning our future together.

Recommendation

For anyone facing immigration challenges, I highly recommend Immigration Trust. Simon’s professionalism, expertise, and dedication can truly make the difference — turning even the most difficult immigration cases into success stories.

I would like to take this opportunity to sincerely thank Simon for his exceptional support and commitment throughout our immigration journey.
During our Straight to Residence visa process, we faced a very stressful situation when Immigration New Zealand (INZ) informed us that our 16-year-old daughter did not meet the Acceptable Standard of Health (ASH). We were asked to provide further documentation to support a medical waiver. The final and most critical step before a decision would be made. This was the third PPI we had received, and we knew it was our last chance. Sadly, the reports we had submitted earlier, with the help of our previous adviser, did not meet INZ’s expectations. We had only one day left before the officer was going to make a final decision.
Feeling extremely anxious, I tried reaching out to several advisers and lawyers offering free consultations, but none of them gave me any confidence. They either didn’t understand the situation or offered very generic advice. It felt like a waste of time.
That’s when I came across Immigration Trust. I noticed they only offered paid consultations, and honestly, that gave me confidence. I’ve always believed that nothing good comes for free, and if someone values their time and expertise, they will offer real support. I decided to book the consultation and that one call changed everything.
Simon immediately understood what had gone wrong and laid out a clear, step-by-step plan. Despite the urgency, he was calm, professional, and completely focused. He not only agreed to take over our case on such short notice but also managed to secure an urgent extension from INZ, which gave us the time we needed to prepare a proper response. He even wrote a detailed letter for our medical specialists, explaining exactly how to present their reports to address the concerns raised by INZ. He guided us through every part of the process and was always just a message away.
Thanks to Simon’s deep knowledge and fast action, we were able to submit everything in time. Not long after, our application started moving again. And eventually, we received the amazing news that our family’s resident visas had been approved.
Looking back, I truly believe that one decision, making that first call, changed our entire family’s future. We are so grateful for Simon’s guidance, compassion, and professionalism. I would wholeheartedly recommend him to anyone facing a complex immigration issue. He’s someone you can truly trust when it matters most.

I want to express my deepest thanks to Simon from Immigration Trust for his outstanding support and expertise during one of the most stressful moments in our immigration process.
We applied for a Straight to Residence visa in February 2025, and things took a serious turn when Immigration New Zealand (INZ) raised medical concerns about our 16-year-old daughter. They said she didn’t meet the Acceptable Standard of Health (ASH) and issued a third Potentially Prejudicial Information (PPI) letter, after we had already responded to two earlier ones. We knew this was our final chance to submit the right documents, or our family’s entire residency application would be declined.
Unfortunately, our previous immigration adviser couldn’t handle the complexity of the medical waiver process. The reports we submitted weren’t aligned with what INZ needed. We had only one day left before the final deadline, and we were completely stuck.
Out of desperation, I searched online and found Immigration Trust. After reading Simon’s many excellent reviews, especially from people who had faced difficult medical waiver cases. I booked a paid consultation immediately. Unlike other advisers and lawyers I had spoken to, Simon understood the issues straight away and clearly explained what needed to be done. He laid out a step-by-step plan and took over our case without hesitation, despite the tight timeframe.
Simon also managed to secure the crucial extensions we needed so we could prepare a proper response. He personally drafted a detailed letter for our medical specialists, explaining how to write their reports in a way that addressed INZ’s specific concerns. He guided us on every document and made sure nothing was left to chance.
Thanks to Simon’s quick thinking, deep knowledge, and calm guidance, we were able to submit a strong response in time. A few weeks later, our application began moving forward again, and eventually, our family was granted residency.
Looking back, I truly believe that if we hadn’t found Simon when we did, our visas would have been declined. His professionalism, clarity, and experience with medical waivers made all the difference. I am so thankful we had him on our side, and I highly recommend Immigration Trust to anyone facing a complex or time-sensitive immigration case. Simon is someone you can trust when it really matters.
 

Simon and his team are outstanding! They secured my husband's Section 61 visa, making him legal in NZ. The entire team, especially Simon and Hya, is reliable, honest, and provided step-by-step guidance throughout the process. They explained everything with incredible clarity and were always supportive. I cannot recommend them highly enough for any immigration matter.