imoo Reviews 

283
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent build quality and performance of the smartwatches, noting reliable GPS tracking, clear voice and video calls, and essential safety features that provide parents with great peace of mind. People also frequently mention how easy the setup is, alongside a helpful and responsive customer support team. Some reviewers were not happy with certain aspects, mentioning occasional drawbacks such as devices failing to work properly, a limited software experience with missing basic features, or minor instances where the location tracking was temporarily inaccurate during early daily use.

What people talk about most

Quality

Users describe positive interactions with quality, highlighting that the watch feels sturdy, durable, and... See more

Customer service

Consumers find customer service to be positive, highlighting that the team is very responsive, helpful, and... See more

Location

Reviewers highlight positive aspects of location, noting that the tracker is spot on and gives great peace of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I LOVE the IMOO SMART WATCH Z3 — it’s the perfect smartwatch for a 9-year-old. It has calling and video calling, real-time GPS tracking, and an easy touchscreen that kids can use without any trouble.... See more

Rated 5 out of 5 stars

We loved Z1 imoo watches. I bought 2 for my kids. And instead of buying them mobile phones, we can now reach each other and give them somehow freedom and independence in going to school. I also can t... See more

Rated 5 out of 5 stars

We’ve used Imoo watches for years, starting with the Z1 and now upgrading to the Z3 for our 9‑year‑old. The new model is faster, clearer, and noticeably more robust — perfect for everyday kid life. We... See more

Rated 5 out of 5 stars

This is our first purchase with imoo and we are very impressed with overall performance and quality of the product.we bought it our 10 yr old kid and call quality is excellent.setup was easy n seamles... See more


Company details

Written by the company

imoo Watch Phone is a pioneering brand focused on creating innovative, child-friendly smartwatch phones designed to keep kids safe and connected. Our mission is to empower families with secure, easy-to-use wearable technology that bridges communication between parents and children, providing peace of mind and fostering independence. At imoo, we specialize in watch phones crafted specifically for children. Our devices combine the latest advancements in safety, GPS tracking, and real-time communication to offer parents a reliable way to stay connected with their children. Each watch phone is equipped with features like two-way calling, location tracking, and customized parental controls, ensuring both security and functionality. imoo Watch Phone is dedicated to using technology responsibly to foster a safe and connected world for families. We are committed to delivering high-quality products that meet the needs of today’s parents while encouraging children to explore and communicate safely.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

283 reviews

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No recent history of asking for reviews

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4.6

All reviews

(283)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extra freedom and peace of mind!

Bought this for our 9 year old to give her a bit more freedom and to give us peace of mind at the same time. Needs to be charged every second day or so and serves the purpose for which it was intended. Have found it to be very reliable with good location accuracy too. Would definitely recommend it.

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing smart watch for kids

This watch is such a perfect watch for my son it has everything a phone does. It lets me call my son and he can call me back. It’s such a good quality watch it is also a perfect gift for anyone. I would definitely recommend this watch because it has so many cool features.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend this watch

I got an imoo for me young daughter and it has given me great peace of mind when she goes out with her friends. I can easily track her location if needed and she can contact me if she wants to. The app is really easy to use and there's great support too. I had a problem with the timezone setting and contacted the support line and the problem was solved quickly.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Imoo Watch Phone 27

I bought this watch as a Christmas present for my 8 year old granddaughter and can’t fault it. She loves that she can go swimming and take videos underwater. Also makes her mum feel safer knowing that she can get in touch with her if she’s on a play date.
Excellent service, excellent value for money. I was a bit sceptical about the price, but now feel that it’s worth paying that wee bit more.

December 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great watch! Superb

Absolutely amazing perfect for pre teens my son can now go out and call me anytime or i can call him i can also see where he is at all times i love the school mode so he can wear it to school but without the distraction
Would definitely recommend looks great all his friends love it works amazing great quality the pictures are brilliant quality and so is the video call i can see his surrounding and whos around him
A overall great watch which gives peace of mind to parents and children

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Smart, in every way

I recently purchased this smartwatch for my child, and I'm incredibly impressed! It's a fantastic product with a great feature set, especially the video call functionality. Being able to connect face-to-face with my child is priceless. The watch itself is well-made, easy for kids to use, and the features are perfect for staying connected.

The customer service was also excellent. They were prompt, helpful, and resolved a small query I had very quickly. I feel the smartwatch is great value for the money. It's a worthwhile investment, especially as a first step to communicating with your kids before they get a mobile phone. I love the ability to track my kid's location, which adds an extra layer of security and peace of mind. I highly recommend this smartwatch!

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Flip-camera kid’s smart watch

Flip-camera kid’s smart watch: if you are looking for reassurance without the need for a phone, this is the watch your any parents' will give you for reassurance. we love the features and the tracking/calling options

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Best present ever

Bought them for my two granddaughters and they love them. No talk of phones now. Very secure as parent sets up contacts and controls times they can use phone

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great brand of kids watch

Great brand of kids watch. I previously bought another brand but the location feature wasn’t great. Where as the imoo is so much more accurate. My daughter loves it. The only thing I wish it had was a text feature, it only has voice notes.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great brand

Got my son a smart watch. It arrived very quickly and was packaged nicely. The watch has great features and my son loves it.

December 25, 2024
Unprompted review
Rated 5 out of 5 stars

Santa got my 5 year old son this for…

Santa got my 5 year old son this for Christmas and he loves it! Very simple and easy to use for young children. He loves being able to video chat and send voice messages to me. He also enjoys taking selfie and sending them to the family group chat. I feel better knowing the gps tracker is there and I can keep an eye as needed. Thank you imoo

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great watch

Great watch! Peace of mind for parents!., we got this for my 8 year old as she was sleeping away and I wanted to ensure i knew where she was at any time. She could contact us with pictures and messages and call us if worried.
It was great having the app on my phone so I can pinpoint exactly where she is on a map.
We brought a cheap sim card for £10 and she still has loads of credit after 3 months.
Would highly recommend to anyone. Give them a sense of independence and not worry where you child is.
Even has a school mode so it doesn't make noise and mutes during school hours.

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

The watch is robust

The watch is robust, looks good and has many functions. The watch is easy to use and our 7-year-old has mastered most of the functions after just a few days. Various settings can be made via the app.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Finally a watch to recommend

After trying another two products, we decided to buy this watch for our daughter for school.
And she really loves it
For us very responsive GPS and very good parental control
Nice camera for Julia to make some videos and have fun
And you can use the school mode so that she can concentrate on her study

But commented

August 25, 2024
Unprompted review
Rated 4 out of 5 stars

Had a problem initially with the watch…

Had a problem initially with the watch but was resolved quickly with the friendly customer service. Turns out the watch won’t work with a lot of contract SIM cards so after changing to pay as you go all was fine.

January 26, 2025
Unprompted review

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