Impact Reviews 

I joined the Klaviyo affiliate program through Impact Radius expecting professionalism and fair treatment, but what I experienced was nothing but scam, cheating, and non-transparency. The published affiliate terms say commissions are earned after 30 days if the customer remains active, but in reality Klaviyo applies hidden rules — only paying on the second month and calculating commission from the lowest subscription amount. None of this was mentioned in the terms I accepted. They reversed my valid conversions without proof, leaving me unpaid despite my investment in ads and content. Impact Radius does nothing to protect publishers, allowing Klaviyo as a brand and advertiser to steal earnings with no accountability. This program is dishonest, unfair, and should be avoided by any serious affiliate.
Update: Klayio affiliate program is a complete Scam i Don recomend anyone to join and promoting their products they will steal your money , and the reply of Impact Radius regarding this is totaly not the truth they didn't pay me any commissions from Klaviyo so Becarefull from this scammers

Impact steals money. They force their users to send all their documents—you feel humiliated and hope they won't ask what color your underwear is or the color of your skin. And then, when they have nothing left to say, they just fall silent and stop responding. They make very beautiful posts, but behind them is unprofessionalism and outdated systems with bureaucratic support designed to pay you nothing. I've interacted with their support, and it's just a simulation of work and excuses with zero results.

Worst affiliate marketing company. Don't waste your time its better options out there
1. Hard to login
2. Slow Pay or No pay
3. Connected to Shopify which I don't use for my sites
4. You will Need up spending tons of money while waiting on a payout from this people
They don't have a 1.3 Review on here for nothing

Update: after almost a year they say I’m due £25 but now I have to verify my identity and my bank details (again)
It all just seems to be anything delay paying out any money

I have been severely let down by this affiliate platform. I logged in to my account to find 251 transactions had been reversed. 251!
These were normal transactions that should have been fine. The reasons given were:
Not Compliance Terms
Other
A different channel has responsibility of the sale

I asked for more clarification after an open dialogue with an account / brand manager - and total radio silence since.

This could be the brand finding ways to not pay out - but equally the brand asked me to join and sign up with impact which wasn’t easy as it’s not a user friendly platform and I had to watch YouTube videos to work out some things!

All those hours of my time and effort just thrown away through no fault of my own.
I can see I’m not alone with my experience looking at all these other negative reviews.

I wish there was some kind of affiliate protection because in truth we are treated quite poorly.

I work as an affiliate on this website and have been waiting to withdraw my earned commission, but the payment is now overdue. When I contacted the platform, they told me they are not responsible for the payment and that I should reach out to the brand directly. In other words, they are refusing to pay me my commission, claiming that it’s the brand’s responsibility to send the money—not theirs.

worst website ever, nothing ever works would have given 0 stars if i could, dont ever use this shit.

After working with Impact.com for over 3 years as an affiliate, I can honestly say this platform is not safe for affiliates. They deactivated my account without warning or proper explanation and withheld $4,254 in legitimate earnings — money I worked hard to earn promoting brands like InMotion Hosting.

I was never given proof of any violation. I asked repeatedly for details and submitted all documentation, even received confirmation from the brands that they never requested my removal. Still, Impact refused to communicate clearly or resolve the issue.

It’s now been months, and I’ve had to escalate the issue to the BBB and FTC. No affiliate should have to beg for the money they’ve rightfully earned. This feels like a well-polished scam, and I strongly warn others to be very careful before trusting Impact.com with your time and effort.

If you’re an affiliate looking for a trustworthy platform, stay away from Impact.com.

Im a walmart creator they had my currency in the wrong currency proceeded to tell me they couldn't change it because it was hard coded. I don't remember having an impact account before applying to walmart creator back 2 years ago. I haven't lived in Australia for 10 years and they told me to close my account. I contacted walmart they paid me in aud and then now are delaying the closure of my account so it can be set up with right currency basically they are trying to scam to get me forefit commission in there. I signed last week to forefit the amount and they delayed to get more and asked me today to forefit more. I don't know why Walmart uses them they have such bad reviews now I see why. How is it that a drop down in 2025 cannot be changed once the account was created. They literally had me create tax forms and hand over documents proving I'm a US citizen with my addr3ss in the US but can't change it? I am not happy about having to create a second account when they finally close this one it feels like a scam website. Also they rejected me from other brand deal marketplace due to their own error. I'm not sure how the wrong currency got selected or the account created back before I was even in the influencer market place but it feels like they changed it or something. Anyway I wish I could give them zero stars after I complained to walmart that it was the 2nd month they made excuses not to pay they did. I also complained again about this hopefully a better provider becomes available because walmart creator itself is awesome.

It's scam, they changed interface and they changed the currency from Eur to $ Dollar, while amount is the same, and I'm getting less money, without letting me know.

Good day, I decided to log in to my affiliate account and it’s not working, then I checked my email and saw that it said my account was deactivated. Please why was that done, I didn’t do anything work at all, I logged in successfully yesterday only for me to login today and see that it said my account was deactivated, please provide my account back to me as soon as possible. Cause this totally wrong. My account ID is 6104232 and the name is Osabor11

This company scammed me by taking money from my my account without my permission. Luckily the fraud dept of barclays alerted me. BEWARE!!

Hands down the worst experience I’ve had with a platform like this. The customer service is non-existent—slow replies, copy-paste answers, and no real help when it matters. Many of the “brands” listed are either coupon farms or questionable third-world companies that feel like scams.

To top it off, payments are delayed with no clear timeline. I still have funds sitting in the account that I can’t withdraw, and no one can give a straight answer. This platform is a complete waste of time and trust. I’d strongly advise any serious brand or partner to stay far away.

You can't search affiliates by email. Imagine, if they don't have even this obvious feature, how bad the rest of the interface is.

We've been using Impact for 1 year. Here is our experience:
- Customer success managers, positive experience. Good people who are unluckily working in an unethical company.
- The onboarding process slow due to manual and repetitive tasks, low-quality editors for the landing pages, websites, emails, and so on to create the referral program;

Until here, even if the onboarding was slow, we took the bet. There are only yearly subscriptions, so we were already "in the game" for a year.

Payments: We had many issues, from missing payments to our referrals to an inappropriate method of charging the platform balance (they charge fees to pay by card). In 2025...)
- Offboarding: when asking to close the account, they didn't even give us the time to download the referral list or email every partner to tell them we would stop offering that service. They shut down our account and deleted ALL our data, leaving an empty platform. Unbelievable.

It's incredible that in 2025, services like that exist worldwide, completely ignoring customer experience.

And ignoring reviews for what I can see here in Trustpilot.

stay away from them as far as you can, worst affiliate network ever existed

Awful customer support and terrible functionality. If you ever try to speak to customer support it's easy to get stuck in an endless loop of redirections and obfuscations.

Partnerize and Tradedoubler are way better - I'd recommend anyone reading this to sign up to either of them instead of Impact.

⭐ 1/5 – Unresponsive and Unprofessional

I’ve been a user of Impact.com for some time, and while their platform offers many features, their support and compliance processes have been a nightmare.

I raised a payment-related ticket almost 2 months ago, and despite providing all necessary evidence and documentation, my funds remain locked. To make matters worse, multiple unexplained deductions have been made from my account without any communication.

I’ve reached out numerous times via tickets and emails, but the compliance team and support have been completely unresponsive. Even after escalating and posting on their social media, all I got were empty promises with no resolution.

Impact claims to be “the best in business,” but their lack of transparency, accountability, and professionalism tells a different story. For a company that handles payments and partnerships, this is unacceptable.

If you value timely support and professional service, I’d strongly advise looking elsewhere.

Incompetent onboarding staff.

Technical support that rarely if ever responds. When they do its SUPER late.

High level corporate employee's are dishonest and unreliable.

They are here to take your $1,000 a month until you realize it is a total scam and leave.

The only thing good about them is the sales pitch (which is fantastic and 100% dishonest) and everything else is a total and complete scam.

8 months spent, thousands of dollars paid to them, and not a SINGLE install. All the behavior appeared to bots with a lot of clicks but ZERO app installs.

They gave us nothing but excuses, delay tactics, and total dishonesty.

Save yourself the time and headache and just throw a few thousand bucks on the ground and light it on fire, you will thank me later.

Impact brags about the hundreds of thousands of partners that are in its partner marketplace. What they don’t tell you is that most of those partners are complete garbage Third World country coupon sites that will drive absolutely no traffic to your business. What they also do not tell you is that any of the partners that are actually worthwhile will not work with small businesses and will not respond to you at all unless you have an agency that you contract to connect with them. Those agencies are an additional third-party company that have even higher fees than impact does.

In addition to the complete waste of money, it will be a complete drain on your time. Setting up your business with impact is not easy, and it takes a lot of effort and time to put together the ads and contracts for affiliate partners. It is extremely frustrating when All of that goes to waste.

To make it worse, as others have already stated, their customer service is basically nonexistent. They contract out to people in other countries who do not thoroughly read what you are asking them and just run you around in circles.

Although the fees for impact are not that high, for a small business it still adds up to quite a bit, especially when you factor in the lost time and energy.

I’m not exaggerating when I say that I received absolutely zero ROI. Not a single sale came in as a result of working with impact after spending thousands of dollars and countless hours.

I reached out to them several times very politely to see if given the lack of performance they would consider ending my contract early so I did not have to waste any more money. Not only did they refuse, but again they wasted a tremendous amount of time running me through countless customer service reps who kept saying they were going to forward my request to somebody else but it always ended up back with some very low level employee that could not even Address my concerns.

Do not waste your time and money especially if you are a small business.
This has been one of my worst experiences with a marketing company to date.

Impact doesn't pay to affiliate partners (using stupid non-existent reasons).
Impact can stop working with you for any reason or WITHOUT a reason (this is literally written in their Terms and Conditions).
Impact doesn't have any support. They sent you letters with standart texts.
Impact doesn't interfere when you have issues with Brands, they don't care.
And now they are hitting rock bottom - they are banning Ukrainian accounts... referring to "international sanctions"... There are no international sanctions for Ukrainian banks. Impact just simply has robbed Ukranian freelancers.
Worst company ever