Impact Reviews 

Very bad interface. Lot of login issues. A dashboard that shows wrong links. I wonder, how good brands are partering with impact.com !This is heavily damaging their affiliate potential. Requesting all reputed brands to reconsider and change their affiliate platform. It will be much easier and profitable to promote your business without impact.

I wrote the customer service twice and have not got an answer. After 3 weeks......

They declined my application without providing any reason, and just sent me a link to the Partner User Agreement. And that's all the explanations I have.

I woke up a few days ago and opened my Impact.com account to get surprised that my account was locked due to many login attempts, I'm not the only one who has experienced this, but hundreds of people has experienced the same.
Their support is trash, they don't even answer the mails people send to them...

Today I got my first withdrawal from Impact.com and it was really fast. Their support is always willing to help and they respond fairly quickly! The people who probably write the negative reviews are people who got banned because they tried to cheat! The only thing that Impact could improve is the reason you get declined or kicked out of some affiliate program! Other than that, they are a pretty good platform! Also, I wish some advertisers could respond faster than they do!

I am working hard to get user click and purchases of the product. it is not any link click showing on the website, So i think, My be there are no any click on the link on my website, But in my website most traffic from my desired keyword. Then I used pretty link to track the link click, My each affiliate link added on website has more than 100 click, but on impact dashboard there are only 4 click.
So, For verification I told my friend to purchase an item from on of my affiliate approved website.
I shared them custom link. to buy product.
They have purchased the item, but I didn't get any commission from impact, When I contacted impact they simply told that talk to that website manager, They will verify your purchase and add commission to the dashboard.
But no any commission added.

If you think Impact will help you increase sales of your product you are most likely wrong. Yes, there are a few good quality media outlets/influencers listed on Impact, but these will never respond to you or accept your request.

Other than that the platform is filled with "influencers" and portals of extremely low quality with close to zero traffic (and cheap websites) that you don't even want to be associated with. Also most of them are from 3rd world countries. Impact has failed to do absolutely any background check on their listed partners.

That is not all - many of the registered partners are not people interested in promoting products, instead they are companies trying to sell you either affiliate program management services or other promotional services for high fees.

We have also tried to bring influencers from outside of Impact and our impression is that the affiliate market is extremely oversaturated - no decent partner wants to work on affiliate only basis (e.g. getting % from the sale). Instead they all require a flat fee on top the % from the sale which makes the whole collaboration unprofitable for you.

If you still want to try affiliate program for your brand - at least choose one of the free/low fee platforms without long term commitment. We have signed a 12 month contract with Impact with high monthly fee and now we're stuck with it.

Martin

Avoid Impact.com at all cost.
They will lock your business in cost prohibitive annual agreements.
Their UI is dated from the late 90's making it impossible to work with.
Their entire business is basically an entreprise sales organisation that sells annual contracts for an outdated software solution. There are far better solutions out there that are modern and affordable both for publishers and companies looking to work with affiliates.

I'm working so hard for getting commission by Impact. But there is increasing clicks but not getting sales commission added to my account. Their support is very poor. But why do the big brands join impact? For scamming?

Biggest Affiliate Scammer Website
i got user click on my link ad buy many domains before 1 month ago but still i didn't get any payment till now and i try to contact impact customer support but know what from last month still now i can't able to customer support through any way, by ticket ( it's never created Window just load upto many hours and still loaded and ticket your ticket fr help will be never created ), They also mention they have chat support in working hours but they lier don't have any chat support usless service . i wasted my time, my hardwork and my commision also in this site.

Scammers , after users take action on my affiliate links , i didn't get my money in my balance .

* Bad customer service.
* Dashboard very very bad and slowly.

* They will took your money and they will deactivate your account with no reason .

Wilko moved from Affiliate Window (excellent) to Impact so I thought I'd try them out. Order a few things using the correct link, the link registered but commission didn't. Contacted the company 2 weeks ago and was told the issue would be investigated - nothing. Don't trust them to register any sales commission.

I am not sure how people rate this service 5 stars! I mean just for once try to use their customer support and ask a payment question. You'll literally end up being ignored. No one even bothers answering you. Almost like a scam service. Just avoid the service and find any alternative. I am sure it will be a better experience.

The level of incompetence shown by their technical support is astounding. 2 weeks of back and forth over a simple password reset. Still waiting. Their emails are no-reply so you have to use the contact form to respond. This then creates a new ticket and puts you at the back of the queue. They then ask you to log in and communicate via your dashboard, evidently forgetting that the very reason for raising a ticket in the first place was an inability to log in. Then they ask for screenshots that can't be sent by email (no-reply) or uploaded to the contact form. You'd think they'd know this..? Clearly not. No wonder they can't resolve a simple password reset. Their excuse? That's just the way the system is set up. Ridiculous! Not fit for purpose!

No analytics capability, filter or breakdown to understand the traffic you drive.

To me that's a deal breaker.

Basically it just counts clicks, I can do that 100 other (better) ways.

You HAVE many excuses of not wanting a new member to join like... Ip mismatch.. What's that

Impact is by far the best affiliate network I used. The signup process was smooth and the link creation tools are easy to use. Plus there are great brands on impact that we can partner with.

I am very disappointed because many say it is good
After I made profits, I was paid, my account was deactivated
The problem is that the reason is not clear and that I am making profits because I am a YouTuber
i contacted them many times but didn't answer. Support was very, very bad

two ticket with no answer i have proof

Horrible service. I started to be affiliate from kraken who moved me to this site so i can get traffic to kraken. I tested it with getting a link from Impact to share with friends. My wife opened account with that link, traded over $3000 still Impact showing me no commission... when i contacted them they say speak to Kraken. No proper help even though i sent them proof of transactions...avoid them...

Great Affiliate Network, where has good email support. But not possible to change currency, when you fixed it your own country as like BDT. Also has a problem with money withdrawal, that is sent via HSBC bank. I think you should change it immediately, many companies do not follow the via option. you should send the money directly to marketer bank account. Thank you.
Ashikur Rahman