Attention to details and excellent at communicating and updating you on your goods whereabout . Delivery on time and the cheapest by far . Well done to the teams who pick up items ,very friendly team... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Shipping of Goods I sent a text message to Imperial Shipping Specialist Ltd on 11/11/2025, concerning some items I wanted to ship to Ghana. I got spontaneous feedback, then a call foll... See more
So professional,reliable and timely too. Great pricing too. What I like about them its the professionalism and how transparent they are from beginning till you receive ur item. If u want stress free... See more
A very receptive company that has the interest of its clients at heart and not just the money. Customer satisfaction is the priority. I encourage people to use this service especially those in the No... See more
Company details
Written by the company
We are the leading door to door freight forwarding and logistics company from UK to Ghana. We serve all private individuals who regularly or occasionally ship stuff to their families in Ghana, charitable organisations and commercial businesses alike that prefer to have their items shipped from overseas, negating the inconveniences and avoiding the expenses associated in having to travel overseas for the purposes of procurement. Our delivery process ensures that your cherished goods are delivered within 4 - 6 weeks to a location of your choosing. At Imperial Shipping Specialist Ltd, our core aim is serving the shipping needs of the Ghanaian community in the United Kingdom and corporate bodies with investment interests in Ghana. We also make purchases and shipment on behalf of clients in Ghana. Our head office is in Birmingham, West Midlands. We have strategically positioned ourselves to serve all Ghanaian communities in the southern sector and those in the northern part of the United Kingdom. Our registered company in Ghana (Imps Shipping Specialist Ltd, Ghana), undertakes delivery services in Ghana.
Contact info
Bristam Close , B69 2JP, Birmingham, United Kingdom
- 07541979754
- info@imperialshippingspecialist.co.uk
- imperialshippingspecialist.co.uk
4.7
Excellent
165 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve been a customer for a very long…
I’ve been a customer for a very long time and I appreciate their kindness. They are very friendly and polite. Brilliant customer service
April 24, 2024
What a brilliant good job done
What a brilliant good job done. They are always on time. Effective paperwork.
April 4, 2024
Unprompted review
Good service
Will highly recommend as they communicated throughout and handled packages safely and was much affordable.
April 7, 2024
Unprompted review
Customer service was the best so far
Customer service was the best so far. I loved it
April 7, 2024
Unprompted review
The customer service was excellent and…
The customer service was excellent and the price was okay
April 1, 2024
Their timing was good and the delivery…
Their timing was good and the delivery at the destination was very good because I have worked with them before.
April 1, 2024
Amazing service
This is my second time of using this service and they have been excellent! They are honest and transparent in their dealings. Great customer service and communication is very good. Thank you for the great work!
March 22, 2024
Unprompted review
Great Service
Imperial Shipping drove all the way from Birmingham to Bradford to pickup. He was very friendly, professional and I will recommend his services anyday.
March 6, 2024
Unprompted review
Reply from Imperial Shipping Specialist Ltd
Thank you Wepery, we appreciate taking time to review our services and professionalism. We look forward to serving you and even going beyond your expectations. Bless you
It was a nice encounter and experience, They had time for the goods by packaging it well and letting me know how it gonna be arranged.The care that will be given it by placing them well.They are best
It was a nice encounter with the team. Explanation was given how each item will be price and arranged. How the the goods would be arranged and the care given. They are the best.
March 6, 2024
Unprompted review
Best company .they are doing fantastic…
Best company .they are doing fantastic and best work
March 6, 2024
Unprompted review
My Experience with Imperial Shipping Specialist Ltd.
The interaction with the team before and during the pick up of my package was very good. They also helped to secure my items by reinforcing the boxes I had my things in. Cost was also good.
March 3, 2024
Unprompted review
Excellent, timely and friendly service
Enjoyed doing business with Imperial Shipping, right from booking to confirmation and pick up from my residence. Excellent, timely and friendly service - will recommend them anytime!
March 3, 2024
Unprompted review
I had a great experience with imperial…
I had a great experience with imperial Shipping. One because they are kind and not rude like others. They get their job done and they do it professionally. They also help you with minor errors and recommend how to make it better next time. I live that there there able to do there job in a friendly matter but still doing it in a high standard this is the second time we have had them and we will be asking again for more help in the near future.
Sandra
March 3, 2024
Unprompted review
Guys are professional and helpful with…
Guys are professional and helpful with the packaging of the items
Loved their services
March 3, 2024
Unprompted review
Excellent service
Two friendly gentlemen arrived to pick my things up on the agreed date. They were very professional and even helped me to rearrange some of my items into a large box to reduce cost. My items were neatly and carefully packed into their van to avoid damage. I will recommend this company and would definitely use their service again in the future.
February 4, 2024
I was really happy of their services
I was really happy of their services
I would recommend this company to my friends, they are fantastic 😍
Thanks 👍
January 29, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.