I was doubtful. I thought... there's no way these guys are offering these watches at these prices with this level of care and service. No need to doubt, they were, they do and they are. Couldn't recom... See more
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The guys at Imperial Time really went above and beyond with all aspects of their service here. Came in for a simple valuation request at the recommendation of one my friends. Ended up leaving with two... See more
Company replied
Beautiful bracelet, super knowledgeable and efficient, would both highly recommend & purchase again. I bought from the web page as I’m too far away from the shop, however after chatting to Zarius (... See more
Great bunch of guys with outstanding customer service…they even bought my daughter some marshmallows for my second visit as she’d mentioned she was a big fan of them! No high street shop would bother... See more
Company details
Written by the company
Imperial Time UK Ltd sells & buys luxury watches & jewellery. Established in 2015 we have years of experience, expertise & market knowledge. As members of the National Association of Jewellers our aim is to provide the best service & price. With our secure online platform & Showroom located in heart of London's Diamond District, Hatton Garden, we provide a quick, transparent & high-end service to those buying or selling Jewellery, Diamonds, Gold, Rolex, Audemars Piguet, Patek Philippe, & Cartier. Buy or Sell Rolex DateJust, Rolex Daytona, Rolex Submariner, Rolex Yacht-Master, Rolex Oyster Perpetual, Rolex SkyDweller, Rolex DayDate 40, Rolex DayDate II, Rolex Gmt-Master II, Patek Philippe 5711, Patek Philippe 5980, Audemars Piguet Royal Oak.
Contact info
79 Kensington Church Street, W8 4BG, London, United Kingdom
- 020 3380 1542
- info@imperialtime.co.uk
- imperialtime.co.uk
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Amazing Company
Amazing Company , Recommend anyone trying to Buy or Sell to come to Imperial
Sold my watch with these guys and have…
Sold my watch with these guys and have been a customer here for over a year. Definitely the better choice when you’re buying and selling watches.
I have just purchased my 4th piece of…
I have just purchased my 4th piece of beautiful jewellery from Imperial Time. The team are always on hand to help with sizing and information. The postage and delivery is almost immediate. I am a firm customer and would highly recommend the quality, I would give 6 stars if I could.
Going the extra mile!
I've just bought two gold cross pendants and chains. Through no fault on their part, the supplier had run out of the item that I wanted when I returned the following day. I had been warned that this was a possibility. However, all the guys at Imperial time played their part and spent lots of effort in sourcing a great alternative. They could not have been more helpful and clearly went the extra mile. Thanks, guys ( or should I say - Merci beaucoup)
Excellent service
Dealt with Erkal from start to finish. Excellent service
Part exchange with batman
Gave me a great on a watch and were very nice with the service, have come to them before and they have always treated me nicely.
Done a lot of business for the past 2…
Done a lot of business for the past 2 years! Always a pleasure seeing Sharrif and the team.
Amazing experience great communications…
Amazing experience great communications and helped me find my ideal watch. Would highly recommend. Thanks lads
Imperial Time Team
Although the team, couldn’t quite give me the watch I was looking for I feel sure they will be able to source it and get back to me. They guys were very knowledgable and didn’t have any hard sell tactics, just simply wanted to please and the watch I was shown was a beautiful piece, just not quite the configuration I was looking for. I’m sure il be back.
Smooth transaction and amazing…
Smooth transaction and amazing hospitality from the Imperial Team
Extreamly professional and wonderful…
Extreamly professional and wonderful service with top notch delivery.
Highly recommended.
Johnny and billy have been very helpful…
Johnny and billy have been very helpful in selling me a watch that I can gift my father. They made me feel very comfortable in my visit down from wales.
- 10/10 service
- 10/10 service, good communication, Billie and Jonnyy were super friendly and helpful. Will be back again for sure
Came in for get a rolex watch fixed…
Came in for get a rolex watch fixed quick and friendly service would 100% recommend
Great experience here
Great experience here, easy to do business with. See you soon fellas
Very reliable, trustworthy
Very reliable and trustworthy , excellent communication and the whole team had great product knowledge. Would recommend to anyone who wants great and reliable service . Will defiantly be using imperial time again in the future.
Amazing !
Incredibly nice people to work with, very polite and professional, an absolute pleasure !
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