Impra Charge Reviews 

305
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company, noting top-tier service delivered from start to finish. People frequently mention how quickly their electric vehicle charging units are fitted, with many appointments happening within a remarkably short turnaround. Consumers are also extremely pleased with the clear communication and very prompt responses provided whenever they ask questions. Reviewers consistently state that the installation engineers are exceptionally polite, highly knowledgeable, and ensure the workspace is left completely spotless. Buyers truly appreciate the honest advice and guidance provided throughout, making the entire procedure exceptionally smooth for new vehicle owners.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast turnaround times,... See more

Staff

Reviewers mention positive feedback about staff, noting that the engineers and installers are consistently... See more

User experience

Reviewers highlight great satisfaction with the user experience, noting that the entire process was smooth,... See more

Response time

Consumers express great satisfaction with the response time, frequently highlighting fast turnarounds and... See more

Customer service

Users describe positive interactions with customer service, consistently praising swift, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unbelievable service After being messed around by British Gas for over 2/3 months to install a home charger 2 weeks before taking delivery of my new car, I make the decision cancel British Gas,... See more

Rated 5 out of 5 stars

I was in a tight spot and needed an EV charger installed very quickly. I contacted a few companies, but the response here was on another level. I sent an email on a Saturday, fully expecting to wai... See more

Rated 5 out of 5 stars

I am very happy with the services provided and professional installation. I was recommended by a work colleague who also used Impra Charge. I admit it was a bit of a minefield as with not having an... See more

Rated 5 out of 5 stars

I booked directly through Impra Charge for the installation of a Hypervolt. I found them to be prompt, courteous and knowledgeable in advising me on the best EV charger for my situation. They turned u... See more


Company details

  1. Electric Vehicle Charging Station
  2. Electric Utility Company
  3. Electrical Installation Service
  4. Electrician
  5. Energy Equipment and Solutions

Written by the company

Impra Charge are specialists in Home EV Charge Point Installation, we are NIC EIC and City & Guilds approved. We are market leaders in installing EV Charge Points covering the whole of the UK. We make it easy and simple to having your Home EV Charge Point installed. Installation All our installations come with a 3-year warranty giving you peace of mind. We take pride in our services and aim to offer a smooth, easy and friendly service for all our customers. Our experienced and knowledgeable experts are on hand to guide and assist throughout the whole process, keeping you informed every step of the way. Our promise We offer full home installation within 14-days of approval from your electricity supplier. Our friendly team will take care of the process contacting your supplier and ensuring you are ready for your charge point installation. Following your installation our team are available to support with any questions or queries. Transparency We ensure your quotation is fixed for 30-days with no hidden costs. We will explain everything regarding your quotation and answer any questions you may have prior to having your EV Home Charger installed. Our brands We only recommend leading charge point brands that have been tried and tested by us. Our home EV charger installers are fully manufacturer trained ensuring your installation runs smoothly and efficiently.


Contact info

4.9

Excellent

TrustScore 5 out of 5

305 reviews

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4.9

All reviews

(305)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service during purchase and…

Great service during purchase and amazingly quick installation timeline compared to others. Very honest and done a clean installation. Happily would recommend them to everyone for your home EV charger installation.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish! Incredibly impressed with the professionalism, attention to detail and excellent communication from the engineer. What a top bloke as well. I would highly recommend impra Charge for your EV charging installation.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Very reliable and professional.

My experience with Impra Charge was very smooth and pleasant. It was very straightforward and easy from sending them the photos to speaking to Matt to installing my PodPoint. Matt is highly experienced and knows exactly what he is talking about. After speaking with him, I felt confident that his company was the right company to do the job. If I could give them more stars, I would give them ten stars! When Matt says he will do something, I trust him 100%. James the installer was great, very professional and explained everything patiently. The quality of work was top notch with no nasty surprises and no corners were cut unlike with some other electricians I've used in the past. I would definitely recommend Impra Charge. I will use them again for my rental property. I'm a bit OCD so for me to give such a good review really says something.

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service from Matt from the…

Outstanding service from Matt from the very first contact, I was provided a set price which was very competitive for my ev charger installation and agreed a date. It was so refreshing for him to turn up exactly when he said he would, on the dot which is so rare nowadays. The installation was completed efficiently and I am really pleased with the charger. Matt is a great guy who I would definitely recommend, all the best to you and your business.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Electric car charging point fitting

Matt was speedy unobtrusive and very professional. He answered all questions very quickly and always using language appropriate to a non-pro.
When connecting the Podpoint He quickly realised that he could do it a lot quicker and asked to use my phone. His manner was excellent and did not make me feel any the worse.
Thanks Matt - a job really well done!!

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very reasonable priced, engineer was polite, courteous and very respectful of our property, Also as we are new to EV's he gave us a lot of advice and help us set everything up. Thank you would recommend Impra charge to anyone

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

A professional and conscientious…

A professional and conscientious trader. Fairly priced and Very friendly - worked non stop. We’re very happy with the work and would absolutely recommend Matt to any of our friends wanting an EV point installing. Best of luck to you Matt.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Very quick service

Very quick service, installed the equipment, fully working and even helped us get signed up for the app. Wouldn’t hesitate to use again.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent professional service

Matt did a inspection prior to fitting a EV charger. Every thing was okay, but he would have to fit an additional fuse box,and a back plate for it to fit on. This was no problem. He clearly explained what he was doing, and how to use the charger. He even down loaded the app for me and showed me how to use it. Plus gave me advice on what other apps would be helpful. He did a very neat job and cleaned up afterwards.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and professional

Kept in constant contact, quick and easy quote and fitted less than a week later. Engineer came to fit charging point, he was friendly, quick and professional, can fault the service I received at all

March 6, 2025
Unprompted review

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