Impra Charge Reviews 

305
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company, noting top-tier service delivered from start to finish. People frequently mention how quickly their electric vehicle charging units are fitted, with many appointments happening within a remarkably short turnaround. Consumers are also extremely pleased with the clear communication and very prompt responses provided whenever they ask questions. Reviewers consistently state that the installation engineers are exceptionally polite, highly knowledgeable, and ensure the workspace is left completely spotless. Buyers truly appreciate the honest advice and guidance provided throughout, making the entire procedure exceptionally smooth for new vehicle owners.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast turnaround times,... See more

Staff

Reviewers mention positive feedback about staff, noting that the engineers and installers are consistently... See more

User experience

Reviewers highlight great satisfaction with the user experience, noting that the entire process was smooth,... See more

Response time

Consumers express great satisfaction with the response time, frequently highlighting fast turnarounds and... See more

Customer service

Users describe positive interactions with customer service, consistently praising swift, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unbelievable service After being messed around by British Gas for over 2/3 months to install a home charger 2 weeks before taking delivery of my new car, I make the decision cancel British Gas,... See more

Rated 5 out of 5 stars

I was in a tight spot and needed an EV charger installed very quickly. I contacted a few companies, but the response here was on another level. I sent an email on a Saturday, fully expecting to wai... See more

Rated 5 out of 5 stars

I am very happy with the services provided and professional installation. I was recommended by a work colleague who also used Impra Charge. I admit it was a bit of a minefield as with not having an... See more

Rated 5 out of 5 stars

I booked directly through Impra Charge for the installation of a Hypervolt. I found them to be prompt, courteous and knowledgeable in advising me on the best EV charger for my situation. They turned u... See more


Company details

  1. Electric Vehicle Charging Station
  2. Electric Utility Company
  3. Electrical Installation Service
  4. Electrician
  5. Energy Equipment and Solutions

Written by the company

Impra Charge are specialists in Home EV Charge Point Installation, we are NIC EIC and City & Guilds approved. We are market leaders in installing EV Charge Points covering the whole of the UK. We make it easy and simple to having your Home EV Charge Point installed. Installation All our installations come with a 3-year warranty giving you peace of mind. We take pride in our services and aim to offer a smooth, easy and friendly service for all our customers. Our experienced and knowledgeable experts are on hand to guide and assist throughout the whole process, keeping you informed every step of the way. Our promise We offer full home installation within 14-days of approval from your electricity supplier. Our friendly team will take care of the process contacting your supplier and ensuring you are ready for your charge point installation. Following your installation our team are available to support with any questions or queries. Transparency We ensure your quotation is fixed for 30-days with no hidden costs. We will explain everything regarding your quotation and answer any questions you may have prior to having your EV Home Charger installed. Our brands We only recommend leading charge point brands that have been tried and tested by us. Our home EV charger installers are fully manufacturer trained ensuring your installation runs smoothly and efficiently.


Contact info

4.9

Excellent

TrustScore 5 out of 5

305 reviews

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4.9

All reviews

(305)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Matt Communicated clearly about the work which will be done and completed installing the charger professionally . Will highly recommend !

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Neat and tidy installation

Really happy with installation of an EVEC charger I bought. Will definitely recommend Impra if it comes to it. Thanks Matt 👍

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Impressed with Matt from the moment I spoke to him. I rang the day I ordered my car and had an appointment for fitting my Ohme Home Pro charger before my car was due. On the day of fitting Matt called after finishing his previous job to let me know he was on the way. The fitting was extremely neat and efficient. Would highly recommend.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect price for the perfect EV Charger

Having spent what feels like ages to pick an EV charger and installer at the right price we came across Impra charge.

Matt gave us a price and I thought that can't be right, surely not that cheap for everything. But it was.

The wife said the installer was very polite and professional, so they must be good if she says that 🤣

Came home tonight and the installation was complete, nice and neat and ready to save some pennies.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, quick, friendly and accommodating. Installation is efficient with minimal disruption and wires kept neatly out of view (where possible ). Thanks

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

These guys are top-notch

These guys are top-notch, this is the second installation that I have had and it has been very professional on time and tidy. I would thoroughly recommend this company to anybody. I was recommended them by a friend. Great service and price

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely impressed

Extremely impressed with the whole experience of getting my EV charger installed. Particularly when compared with my attempts to get the same thing done through my energy supplier.

Matt came out in person to look over the cabling route, explained what needed to be done and quoted for the whole job (digging, moving paving as well as wiring everything up). He turned up at the agreed day and time and went above and beyond to get the work completed to a very high standard despite some unavoidable setbacks.

If you've been told by other companies that your planned charger location or cabling route is too complicated for them, I would definitely recommend you give Impra Charge a call.

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Impra Charge - Great Customer Experience

I would like to place on record that I would not hesitate in recommending Impra Charge for the installation of a home ev charger.
It was easy to arrange, apply, pay and agree an install date/time. The chap from Impra Charge came - time as promised, was very polite, knowledgeable and did a very neat installation. He gave a great overview and recommendation of the product.

Thank you Hypervolt and Impra Charge.

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

On time

Great Comms and no hidden extras, little disappointed in the quality of trunking being fitted as just not level and also no corners or angles used, but the final product of the a charger and it's functionality outweighs the negative regarding this

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great Company

Great communication, highly competitive pricing and very neat Installation including some light groundwork. Highly Reccomended.

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

Matt contacted us regarding install of…

Matt contacted us regarding install of ev charger and explained the process and information required for install.
Daniel phoned and booked appointment date for installation and our engineer would be Connor.

Connor arrived prompt and was very professional and polite. Explained the process of the installation and the power would need to be switched off for a short period of time. After completion Connor was a considerate tradesman. He cleaned up and left our property clean and tidy.

We would highly recommend Impra Charge. Extremely professional and helpful.

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Fast and tidy

Impra Charge recently installed a Hypervolt charger for us. The process of booking was very smooth and quick, with Matt being super helpful in making sure I gathered all the information they needed. The installation by Sam was brilliant and he did a very tidy job. All-round superb service, many thanks.

May 15, 2024
Unprompted review

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