The Improveasy Group Reviews 488

Excellent service and fitting replacing my trusty old Potterton with a combi boiler.
All done within a day. Highly recommend.

PLEASE READ THIS REVIEW

Review for Dan (Engineer at Improveasy)

I write this review solely for Dan, an engineer at Improveasy, to express my heartfelt gratitude for his exceptional service and dedication.

Let me start off by saying I have three little ones, ages 3, 1, and 2 months old, so heating and water supply are extremely important in my household.

Around three weeks ago, we had a new boiler installed alongside a Google Nest thermostat and heat link by Dan at Improveasy. Everything worked faultlessly until today when the thermostat displayed a power error. Suddenly, everything seemed to have turned off—no boiler, no thermostat, no heat link. All the lights were off.

It was 8 pm in the evening, and after panicking, I decided to ring Dan on the off chance he might be able to help until the morning when the office officially opened.

Dan put us at ease and assured us it wasn't a major issue reaching out to him so late in the day. He was more than happy to support us in resolving the problem (mind you, it was 8 pm). He walked me through some troubleshooting steps, and within 10 minutes, my entire system was back up and running. This just shows that experts will be experts.

Honestly, Dan, I commend you massively for your kindness, knowledge, support, banter, and just appreciate you as a person. Thank you so much for not fobbing me off or telling me to wait until the office was open in the morning. My kids can have heating and a hot bath tonight, and that's all because of you.

This on top off the initial walkthrough, guidance and help setting up / after service which truly is second to none.

Thank you for being an amazing person. The world needs more people like you, and I hope Improveasy as a company holds you in as high regard as we do.

God bless!

Top lads that fitted everything nothing was too much thanks again

I applied through Improveasy for help under the Eco4 Flex Boiler upgrade scheme. After a short time I was given appointment dates for assessment and survey which were kept. From this I was accepted and quickly had a new boiler and thermostat’s installed.
The heating engineer has done an excellent installation and explained the working of the boiler and thermostats. The whole procedure was first class.

Had a Daikin heat pump Boiler & solar panels fitted in March under the Gov ECO Scheme. Tidy, professional install but no booklet to refer to when wanting to change timing/temp/switch off... Lost pressure from day one which they are aware of. Not enough hot water as system loses 1-2 bar a day - they have found 2 small leaks but not rectified & not found source of huge pressure loss. Worried sick water is pooling under house. 4 months on & no response or help from Company. Do not use Cheshire/Manchester team.

Excellent service from first call to completion , fitters polite and friendly , everything done within a week of survey..call staff very good too ..would certainly recommend

Prompt good service

Great job done quickly and efficiently, explained it all in easy terms so I could understand it!! No mess

Very efficient workmen and very knowledgeable 👍

Impressed with the process, the advice given before beginning, transparency during each stage and the heating system installed.

Workmen, surveyors and customer service at eco247 were all curtious resolving queries quickly. It was surprising how much work was involved and the number of systems that were integrated.

Workmen arrived on time, got on with the jobs promptly, and worked hard all the time they where here, they cleaned up after themselves and made sure I knew how everything works, I would recommend this company in future.

All measures carried out satisfactory and workman/engineers we’re professional.

workmen were fast and friendly, good service. Got the job done quickly and left

We recently had a new boiler installed, a major upgrade from an old back boiler. Workmen got it done in one day really friendly hard working and didn’t leave a mess and still took the time to explain how to use the new boiler before they left.

We spoke to a lovely representative from Improveasy called Caroline Carrol and we are delighted to post a review for the company who installed our boiler.
Two highly professional and amiable heating engineers (Cairon and Lewis) came to install the combi-boiler and they were thorough, tidy and very respectful.
They took time to explain how the boiler worked and left us feeling very satisfied. We are delighted with the boiler and we are finding it efficient and easy to use.

Really nice gas fitter came to install my new boiler. Put protector on my stairs and cleaned up afterwards. Insulation lads came and quickly put in the loft insulation. A very smooth stress free process.

Fantastic work from both very professional work explained all details very pleased withe everything

Fantastic experience from beginning to end- a complete JOY!

Many thanks to Luke and Andy who did a great job!

How wonderful to have a modern boiler that works like a dream.

Had a new combi-boiler and solar panels installed by Improveasy. The workman were so professional and respectful. The whole process from start to finish went so smooth. I Would highly recommend Improveasy

Everyone we spoke to from our initial call from Garth, to the fitters have been helpful beyond expectations. The work on our house is now completed & we are very happy with the standard & cleanliness of all the fitters. ManyThanks from us to everyone at improveasy.