IMS Property Group Reviews 

I have used IMS for rentals only, but can t fault their service or ability to find reliable tenants as required. They respond immediately and are efficient and friendly. I m often asked to market my properties with other agents, but those requests get a flat no. Why would I? IMS are the best
A very satisfied customer

I just wanted to book a viewing of a property for renting. Wrote an email asking for a viewing through Rightmove. They only replied almost a week later. They asked for our salaries, which i have never been asked just to book a viewing from any of the different lettings agencies I've dealt with over the years. I replied that we (my partner an I) would be happy to provide this if we decided to rent the property, only to be told that they can't arrange the viewing without this information. I feel that asking this at this point of the process and in an email is inappropriate: this is usually asked in an application form when applying to rent the property. They did not even sign the email so that I could know who in the agency I was speaking to, and the overall tone of the email was way too informal and not professional. I just stopped replying because if they can't be professional when speaking with potential clients, how can we expect them to be professional when we are renting from them?

From initial enquiry into selling our home to exchange, IMS have been fantastic!
Lynsey's enthusiasm, knowledge and passion for her job is incredible. She was on hand continuously to answer any questions, provide information or just reassurance.
Lynsey ensured that everything stayed on track and moved in a timely manner throughout the whole process.
We truly valued Lynsey's honesty, knowledge and response times. Both Lynsey and Abigail never failed to call us back or return emails quickly (even sometimes out of hours).
Their outstanding service helped provide us with a very positive selling experience. Even when facing hurdles outside of anyone's control, Lynsey continuously reassured and supported us throughout this time.
We were also very grateful to use IMS' recommended Solicitor- Ben was fantastic and kindly guided us through, working closing with Lynsey and communicating with us regularly throughout the process.
We can't thank Lynsey and Abigail enough, we truly appreciate all of the hard work they and all at IMS do.
We highly recommend IMS and we are beyond grateful for everything x

Amazing service!! In touch every step of the way, really helpful & always on hand to offer advice from selling our property to our new mortgage. I would 100% recommend them!!

Cannot praise IMS mortgages enough, especially Holly and Abbi, they made mine and my partners first experience extremely stressfree and went above and beyond to make sure we were happy and we understood everything. They made sure everything ran smoothly and always updated us on progress.
We could not recommend IMS mortgages enough and thank you for all your help.

Holly and Abbi at IMS helped us with getting our first mortgage and they could not have been more helpful. Having never been through the process before, they ensured everything was explained to me and kept me updated throughout. No question was too much and response rate was brilliant. Overall, an extremely positive experience and I would highly recommend.

Abbi and Hollie were excellent! We are first time buyers and they talked us through the process, were quick to submit documentation and kept us updated on the whole process.

Would absolutely recommend.

Amazing team!!
IMS were so helpful and attentive throughout the selling of my property.
I had viewings everyday and at times that suited me and my family.
The whole process was stress free!!
I Highly recommend them for selling and buying with ease!
Wouldn’t go anywhere else.

I sold my house through IMS and they were fab!

My buyer was in fact our tenant and she needed help obtaining a mortgage / solicitors etc and Michelle was on hand to guide her through the whole process.

Near the end solicitors all got very quiet and we were nearing mortgage offers expiring and Michelle and the team were incredible chasing the solicitors and pushing everything through!

I would highly highly recommend them! Plus you save yourself so much money compared to other agents!

Our go to property team!

IMS have been involved in every one of our house moves and have delivered every single time. We wouldn't consider using anyone else.

IMS are the gold standard property specialists!

I found the process of selling my house and finding a new one so daunting but the team at IMS couldn’t have made this easier. They were so helpful and talked me through every step of the way. Always felt like they were going above and beyond.

I have obtained a number of Mortgage and remortgages from IMS. Their unbiased targetted advise has always been exact and has met my changing requirements over the years. They have always been helpful and attentive ensuring that their advise and the products proferred met my needs (even those I was not aware of). IMS cannot in my experience be faulted and are thoroughly recommended.

Everyone I spoke with from IMS was very friendly, patient and helpful and provided excellent customer support from beginning to end of the process. The team are informed and go the extra mile at every stage. I would recommend them unreservedly.

Great service, Friendly staff.

Helpful, friendly and thorough staff. I would highly recommend. They made everything simple and stress free. 10/10

We have used IMS for our initial mortgage and for our remortgage and would not go anywhere else. They have great access to lenders, and their mortgage advisor Holly Grant is incredibly knowledgeable. Holly gave us options and advise on the best deals available to us. The whole process from start to finish was flawless.

Michelle and the IMS team were thoroughly supportive and professional throughout from the initial consultation through to the final completion of my mortgage.
IMS made what can be a stressful experience into a pleasant and easy one. They were courteous, polite and extremely communicative during the whole process. I couldn’t recommend IMS highly enough, I will certainly be using their services again in the future.

IMS Exhibits business ethics that are very rare these days. They personalise their commitment to you and really care about its customers and their property needs. They Will find you the most competitive mortgage deals and go the extra mile to find you the best property available for you and your family. they are more like friends than a company. I highly recommend them to you

Great big thank you to the team at IMS. We were in need of selling our house quickly and wanted it as hassle free as possible. Had total trust in IMS to get the job done and they didn’t fail us. Nothing was a problem and they got the job done. Always updated us throughout the process. Totally professional from start to seeing across the line. We are very grateful for your help and support. Thank you so much.

The IMS team are fab! They recently sold our house and also secured our mortgage so we could get our forever home. The whole process was smooth and super quick. The communication was great at all stages and they answered my questions quickly and professionally. Highly recommend if you would like a reliable, trustworthy and professional service.