As you know, asking for debt assistance is embarrassing and personally stressful. The staff I have had the pleasure of talking to did everything right when helping me. They were kind, patient and und... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
As you know, asking for debt assistance is embarrassing and personally stressful. The staff I have had the pleasure of talking to did everything right when helping me. They were kind, patient and und... See more
Company replied
Over all it is a good service. I have have a few issues with your company. Had one of my accounts that was consolidated get took it off the program and wasn’t picked up for several months. And most re... See more
Company replied
They held my hand thru the process, and reduced high interest cards to 6.9% interest, set easy to afford monthly pmts and were available by phone, offered classes and education articles for sound fina... See more
Company replied
I am halfway through a 4- year debt management plan. Insight made it easy to enroll by dealing with creditors. The awfulness of large debt eased from fear, panic, and shame into a steady, doable lean... See more
Debt Relief Solutions: Nonprofit Credit Counseling, Debt Management and Debt Consolidation. Helping Millions Become Debt Free Since 1997.
5750 Major Blvd, Suite 300, 32819, Orlando, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Striving towards ending debt without being charged the high interest rate or being harassed by bill collectors and seeing my credit score close to 800.
The agents are very helpful. They are on too if their game.
InCharge helped me get in control of my debt. I was feeling immensely hopeless before working with them. While my debt is still a lot to pay each month, I finally have hope that one day I’ll be done with it.
This company does something truly remarkable they don’t push you another credit card to shove all your debt on to, they put it all on under their belt onto their backs and negotiate better interest and minimum payments so you can pay off a debt. They relieve so much stress from me I can’t express how grateful I am to the whole entire InCharge team. You found the perfect niche to thrive in on top of actually having a quality service to offer people in need of help. I commend you and I am forever grateful.
Having to use your credit cards to maintain after Covid, I racked up some debt. Being self employed and business not rebounding I had to use mine. I don’t recommend doing that but if you’re like me and use cards and then can’t pay it off every month caused me so much stress. This company had helped with a lower APR and they take out the $$ and send payment to debtors. I’m halfway done. Using In Charge really made a difference.
InCharge keeps me informed when a payment is made and gives me percentage totals of what I have paid so far.
Always very helpful very pleasant always gets on my questions to answered.
I am so happy to have Incharge helping me. I actually see a debt free future. The CSR Carol is awesome. She knows so much and was able to explain everything so well. I HIGHLY recommend them
Everyone at In Charge Debt Solutions is helpful. They work with you .

Reply from InCharge Debt Solutions
I do not have to worry about getting payments made on time. I always did pay on time but now it is less worry.
The lady who helped me was super helpful and very nice.
Kalesha Jones is my APRN and is the only health professionals at Harmony that seems to genuinely take an active interest in my well-being. Dr. Jones was there for me mentally and emotionally during the month of August 2023 when in the time span of 1 month I lost my mom due to pancreatic cancer.
I was able to live through that devastating event after all. Much to my surprise, I didn’t even try to end my own life, due to Ms. Jones.
Most sincerely,
Judith Byers
Kindness and understanding about my circumstances when I made contact with them
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.