Indi Dog Reviews 190

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and durability, often noting that items like harnesses and leads last for many years. People appreciate the thoughtful design, comfortable padding, and the effectiveness of the harnesses in preventing escapes, even for strong or anxious dogs. Many consumers also highlight the beautiful aesthetics and wide range of color choices available. However, some customers also noted that delivery times could be lengthy, particularly for custom orders. A few reviewers mentioned receiving orders that didn't perfectly match their custom specifications or found some products to be heavier than expected, with numerous metal buckles and long straps that were not ideal for their specific dog's needs.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the harnesses for... See more

Quality

Users describe positive interactions with quality, consistently praising the products as well-made, robust,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the speedy and fast delivery,... See more

Order

People report ambiguous experiences with order. While some customers, like those ordering custom-fit... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our Husky wore her first Indi-dog Houdini vari-fit harness every day for five and a half years. We only ordered another because she was growing out if! Once again, brilliant customer service and speed... See more

Rated 5 out of 5 stars

Indi-dog products are so well made that they last for ages. My bungee split lead from 2016 is still going strong, despite being used every day, 10 years later. Just bought some gorgeous collars that... See more

Rated 5 out of 5 stars

Excellent product bought figure 8 in orange lined in black for my orange and white pointer. It’s beautifully made lovely soft padding for over his nose. Easy to get on and off. Would definitely recomm... See more

Rated 5 out of 5 stars

I absolutely LOVE our new harness, it’s beautiful, feels nice to the touch, adjusts nicely and is so much nicer than all the other cookie cutter harnesses that are cut to the same shape. This is amazi... See more


Company details

  1. Pet Store

Written by the company

Small family business which has hit difficult periods previously, committed to doing better with shorter turnaround times and better communication.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

190 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Brilliant.

Brilliant.
Well made, quality piece.
Well padded and plenty of adjustment options.
Really pleased, love it!
100& recommend.

April 15, 2026
Rated 5 out of 5 stars

Excellent product bought figure 8 in…

Excellent product bought figure 8 in orange lined in black for my orange and white pointer. It’s beautifully made lovely soft padding for over his nose. Easy to get on and off. Would definitely recommend this company. I found them by recommendation from a fellow pointer owner

April 9, 2026
Rated 5 out of 5 stars

Absolutely love our new harness

Absolutely love our new harness. We went for a custom escape proof harness, it fits perfectly and is ideal for my lurcher and his unusual proportions. I love that we could pick the colours and the quality is fab. Great value for money. Now just have to try not to buy one in every colour way I can think of!

April 7, 2026
Rated 1 out of 5 stars

No delivery and no explanation!

I ordered a harness on 15th March After 7 days I asked for an update and was told it took 7 days to make and would be dispatched in 2 further days… still no sign of harness, no replies to e mail and telephone number on website is for a German number which doesn’t exist … is this company a complete scam ???

March 15, 2026
Unprompted review
Indi Dog logo

Reply from Indi Dog

Hi Corinne, your order is on the way, parcel number 11-062 73F 363 (royal mail), it's due to arrive any day now, sorry it hasn't turned up just yet!

Our phone number is legitimate, what makes you think it's German? Germany would need a different +4 number, currently the number is being transfered between providers and should be completed tomorrow, sorry if you've tried to call me today!

Rated 5 out of 5 stars

Escape proof harness

This is the third escape-proof harness I have bought from Indi dog, and I would not go anywhere else. These are high quality robust harnesses with plenty of adjustment, excellent.

February 27, 2026
Rated 4 out of 5 stars

Can't beat the quality and attention to detail!

I've purchased a few of these harnesses over the years and the quality and attention to detail couldn't be better - it's perfect. The webbing used is soft, the fleece padding is comfortable for my dogs that have short fur and thin skin. The only reason for 4 stars is communication could be better - seemed to require multiple emails and there was some confusion in delivery expectation timeframe due to different information being posted in different areas of the webpage and SHOP app. Expect custom fit orders to take awhile, but it is 100% worth the wait!

March 3, 2026
Rated 5 out of 5 stars

Indi-dog products are excellent

Indi-dog products are so well made that they last for ages. My bungee split lead from 2016 is still going strong, despite being used every day, 10 years later.
Just bought some gorgeous collars that again are extremely well made and look fantastic. Thoroughly recommend.

January 16, 2026
Rated 5 out of 5 stars

Highly recommended

Our Husky wore her first Indi-dog Houdini vari-fit harness every day for five and a half years. We only ordered another because she was growing out if! Once again, brilliant customer service and speedy delivery. Would highly recommend to anyone needing an excellently made, secure and durable harness.

January 13, 2026
Rated 5 out of 5 stars

Fantastic Harness

Love these harnesses. I have been searching for a while to find a decent fit for my Podenco cross, and I've finally found it. Easy to adjust and I opted for the handle which can come in useful. Bright colours too. Also a good fit for my staffy cross.

January 12, 2026
Rated 5 out of 5 stars

Excellent..

We have been using Indi-Dog for a number of years now for our dogs collars and harnesses, the quality and sevice is iexcellent and so are the prices, prompt delivery for the latest purchase of a collar for the new addition to the family.
Wouldn't shop elsewhere, highly recommended.

December 22, 2025

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