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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and deep understanding of financial matters in Germany. Many people highlight the excellent service, noting how easy it was to understand complex processes and how transparent the advice was. Reviewers also frequently mention the exceptional customer service, with staff being patient, approachable, and genuinely caring about their clients' financial well-being. The quick response times and smooth user experience are also highly appreciated. However, some people were dissatisfied with the unresponsiveness of designated executives and the lack of resolution for critical issues, with some inquiries remaining unaddressed for over two months.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff's professionalism,... See more

Service

Reviewers highlight positive aspects of service, praising the personalized and clear recommendations provided... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the helpfulness,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the prompt and... See more

User experience

People report positive experiences with the user experience. Customers appreciate how complex topics are made... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hello, From initial start I was in contact with Arjun Parab .He was always relaxed, calm while explaining about investment plans in Germany .Never saw him rushing during meetings . Well good und... See more

Rated 5 out of 5 stars

Arjun has been incredibly helpful with my finances in Germany. He assisted me with opening a Deutsche Bank account and explained the benefits of investing in gold via Geiger Edelmetalle. It’s great to... See more

Rated 5 out of 5 stars

Top-notch. Really great experience. You can text or call Arjun. He is very responsive. His information against my queries was in detail and honest. Always worth our time dealing with him.Highly recomm... See more

Rated 5 out of 5 stars

Priyesh Desai was very helpful at each and every stage of the process. Great communication, proactive and provided detailed information so that we could make the best decision to move forward with our... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

As someone new to Germany

As someone new to Germany, I reached out to Arjun for guidance on navigating the complexities of financial planning in a new country. From the very beginning, he has been incredibly supportive, helping me with everything from investment strategies and tax optimization to private health insurance and even securing house insurance. Arjun took the time to thoroughly explain all the available options, ensuring I fully understood each one before tailoring his advice to meet my specific needs. His deep understanding of German tax and finance laws, combined with his patience and availability, has made him an indispensable resource. Thanks to his guidance, my transition to life in Germany has been significantly smoother.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Assistance and Financial planning

I must appreciate Mr. Anirudh Khanna for his suggestion and assistance in most of my Financial planning starting from Real estate investment, Pension plans, Suitable insurance, Gold investment etc. etc.
He is well versed with German Tax and finance laws and provides guidance as per ones financial requirements. I would say Anirudh is most reliable and helpful person and is always available whenever needed.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Loan and Insurance services for Indian Expats

Mr. Priyesh Desai helped me in obtaining a Privat Kredit loan to purchase a property in India, though the banks would not entertain my application due to my visa status, Mr. Desai helped me to obtain loan and guided me through out the process.

I had also consulted Priyesh Desai for pension plans and insurance which he explained to me in good detail, he was quite knowledgeable on the subject.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with India Initiative, and I must commend Arjun, who went above and beyond to ensure everything was handled efficiently. His professionalism, attention to detail, and commitment to customer satisfaction were truly impressive. Arjun's deep understanding of the work and his proactive approach made the entire process seamless. India Initiative is fortunate to have such a dedicated employee on their team, and I highly recommend their services to anyone seeking top-notch expertise and service.

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with IIN has been great

My experience with IIN has been great. My consultant was Anubhav Anand, his knowledge in the field is excellent which leads to great personalised financial decisions that suits your requirements and needs. Highly recommended !!

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

I have had the pleasure of knowing and…

I have had the pleasure of knowing and working with Anubhav Anand for more than a year now. I am really impressed with the level of support he has provided, he is always easily reachable for any questions. He has helped me with my home loan and my wife’s private health insurance. Anubhav made what could have been a stressful process smooth and straightforward. He guided me through every step of the home loan process, ensuring I understood all my options and helping me secure a loan that perfectly fits my needs. Additionally, he took the time to find the most suitable private health insurance plan for my wife, making sure we got the best coverage at a great price.

I would also like to appreciate all the help we received from Antonia, whenever we have any doubts about the health insurance or otherwise she always provides quick and detailed answers.

I highly recommend India Initiative to anyone in need of expert financial guidance and personalized service.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

"I wanted to take a moment to express…

"I wanted to take a moment to express my sincere gratitude for your exceptional support, Anubhav. Your dedication, professionalism, and willingness to go above and beyond have made a significant impact. You consistently helped us with everything we needed, and your positive attitude made every interaction a pleasure. Thank you for being such a reliable and invaluable member. Your efforts are truly appreciated!" Thank you Anubhav.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Happy with the service

My consultant was Parikshith. His patient and helpful nature helped me understand all the investment options that were applicable to me. I would definitely recommend him.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

For the core products the support and…

For the core products the support and consultaning goes beyond simply explaining the details, the advise is customized to individuals financial, social and long term plans. since coming to Germany, i have only trusted India Initiative .... special mention Amrit, Anubhav and Antonia. Infact Amrit and Anubhav are my go to solution providers and advisers for many aspects of decisons in day to day life.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Anubhav Anand

Anubhav Anand guided me through my home loan and Bausparkonto and also a number of investments. He is well informed and helped me make a calculated decision. Will definitely recommend him further.

September 13, 2023
Unprompted review
Rated 1 out of 5 stars

Started out as good until you take a look under the hood

I have followed up with multiple people from India Initiative on refunding extra charges that were taken in reister-rente with no response from them. They have been willing to come on calls but a different person shows up every time and then they don't resolve the queries over e-mails. For everything, they need a one hour time commitment. Its not worth it. Definitely not a good partner.

August 9, 2024
Unprompted review
Indiainitiative logo

Reply from Indiainitiative

Dear Prateek,

Thank you for your feedback and for bringing this matter to our attention. We understand that the current situation is frustrating and sincerely apologize for the inconvenience caused.

Nevertheless, we can assure you that India Initiative does not charge any additional fees for the products. Our service is free of charge, as our product partners pay us for the service provided to you. Therefore, no additional costs can arise, except for the costs that were already outlined to you in the application for the Riester pension. The fact that we schedule a specific appointment for you to address such matters demonstrates the high level of service quality we offer. With other providers, you might only be able to reach them via email, and there is no personal contact. It is also a sign of our professionalism that you can speak with an expert about your concerns. It is the right approach for us that your customer service inquiries are handled by a customer service representative rather than the advisor, as this has proven effective for over 5,000 clients under our care.

Since your concern is important to us, we would appreciate it if you could contact Antonia directly at Antonia.maringgele@indiainitiative.de

We wish you a pleasant weekend and look forward to hearing from you.

Rated 5 out of 5 stars

I want to express my gratitude to…

I want to express my gratitude to Ghousia Banu for her exceptional help in understanding financial products. Her extensive experience in this field is evident, and I highly recommend her for anyone seeking financial advice. I truly appreciate her outstanding work.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Mr Parmjit Singh

Mr. Ravider Singh is very good guide, helpful,motivational and Kind Person.
He helped me lots. He gives me right suggestions. I had good expeirence with him.I wish him good luck.
Thank You
Regards
Parmjit Singh

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Super Helpful !

Super Helpful !
I would like to thank IndiaInitiative team and Amrit for their help with getting my mortgage sorted out with great care. The II team truly knows and understands how to navigate the requirements process in depth.

September 25, 2023
Unprompted review

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