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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and deep understanding of financial matters in Germany. Many people highlight the excellent service, noting how easy it was to understand complex processes and how transparent the advice was. Reviewers also frequently mention the exceptional customer service, with staff being patient, approachable, and genuinely caring about their clients' financial well-being. The quick response times and smooth user experience are also highly appreciated. However, some people were dissatisfied with the unresponsiveness of designated executives and the lack of resolution for critical issues, with some inquiries remaining unaddressed for over two months.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff's professionalism,... See more

Service

Reviewers highlight positive aspects of service, praising the personalized and clear recommendations provided... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the helpfulness,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the prompt and... See more

User experience

People report positive experiences with the user experience. Customers appreciate how complex topics are made... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hello, From initial start I was in contact with Arjun Parab .He was always relaxed, calm while explaining about investment plans in Germany .Never saw him rushing during meetings . Well good und... See more

Rated 5 out of 5 stars

Arjun has been incredibly helpful with my finances in Germany. He assisted me with opening a Deutsche Bank account and explained the benefits of investing in gold via Geiger Edelmetalle. It’s great to... See more

Rated 5 out of 5 stars

Top-notch. Really great experience. You can text or call Arjun. He is very responsive. His information against my queries was in detail and honest. Always worth our time dealing with him.Highly recomm... See more

Rated 5 out of 5 stars

Priyesh Desai was very helpful at each and every stage of the process. Great communication, proactive and provided detailed information so that we could make the best decision to move forward with our... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

Awesome. Both priya and priyesh are highly trustworthy, very quick to response and very transparent with their services.

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

Very good team

I m Parmjit kaur. I want to say, Very good team, superb. Miss Amrit pal mahal is very friendly and good person.

November 14, 2023
Unprompted review
Rated 4 out of 5 stars

Mr Dhananjay

Mr. Priyesh Desai provided top-notch consultation on private health insurance. He quickly answered all my questions and recommended the perfect plan. His advice was clear and concise, making the whole process easy to understand. He's a reliable expert in health insurance, and I'm grateful for his assistance in finding the right plan for me. Thanks to him, I have peace of mind knowing I made the best choice for my health coverage. I couldn't be happier with Mr. Priyesh Desai's service, and I wholeheartedly recommend him to anyone seeking guidance on private health insurance.

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

I thank Ms.Mahal for strong support in…

I thank Ms.Mahal for strong support in finding right financial loan for my apartment . I have received lot of financial advices apart from Housing loan . I got supported in documentation , understanding of various bills , support in notary , Fixing appointment with bank , notary etc .Throughout the process, I had great tremendous confidence with her , she moved the whole process with calm and smoothly.

March 20, 2023
Unprompted review
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Reply from Indiainitiative

Thank you very much! Feel free to recommend us

Rated 5 out of 5 stars

Great help! Definitely recommend IndiaInitiative!

I got the reference for Indiainitiative from my friend who also heard from his circle about their good experiences with Indiainitiative.

This turned to be a reality for me as well. It was not just financial consulting, but more of being with you in this whole process of buying a house to help with language, to help with the process, as an intermediate with the Bank and also answering any other questions throughout.

Ms. Mahal was definitely going the extra mile to help us in this experience end to end, and was quite helpful. Like some others mentioned, also drove to the Notary appointment - although I would think it's not really part of her job description.

Overall definitely happy with their service, and the way they support their customers. I can only recommend them!
Great work - Indiainitiative!

July 14, 2023
Unprompted review
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Reply from Indiainitiative

Thank you very much! Feel free to recommend us

Rated 1 out of 5 stars

I had a session with Mr Utsav Chawla

I had a session on 4th and 5th Jan 2022 with Mr. Utsav Chawla for Private Health Insurance , i provided him all the documents like Salary Slip etc and wanted me to get a good quote,however after a few session the guy disappeared well that was odd enough..Worse thing is Utsav is an Insurance Advisor but lack social skills i am a Man in my early 40s who has been around the world but this guy kept age shaming me for some reason which was so odd for me, i disregarded that initially and had to point to him to keep it professional.Immature Boys at work

August 2, 2022
Unprompted review
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Reply from Indiainitiative

Dear Nipun,

We hope this message finds you well. We appreciate you taking the time to share your experience regarding the recent sessions with Mr. Utsav Chawla for Private Health Insurance. We would like to sincerely apologize for any inconvenience or discomfort you may have encountered during the process.

Firstly, we want to assure you that we take your feedback seriously, and I regret to hear that our communication and responsiveness did not meet your expectations. We strive to provide a high standard of service, and we assure you that your concerns will be addressed internally to prevent any recurrence.

Regarding the matter of perceived age-shaming, I am genuinely sorry for any discomfort you experienced. Our advisors are trained to maintain the utmost professionalism and respect for all clients, irrespective of their background or age. We appreciate your patience in bringing this matter to our attention, and we will take the necessary steps to ensure that our advisors receive ongoing training to enhance their interpersonal skills.

Your satisfaction is our priority, and we would like the opportunity to rectify this situation. If you are open to it, we would appreciate the chance to discuss your specific concerns further and explore potential solutions. Your insights are invaluable in helping us improve our services, and we are committed to ensuring a positive experience for all our clients.

Please feel free to reach out to us directly at Antonia.maringgele@indiainitiative.de to schedule a convenient time for a discussion. Your feedback is important to us, and we are dedicated to making the necessary improvements to provide you with the service you expect and deserve.

Thank you for bringing this to our attention, and we look forward to the opportunity to address your concerns.

Rated 5 out of 5 stars

Well informed and very helpful

They explain all the Tax saving schemes very thoroughly, and guide you through the entire process. I would highly recommend their services to all Indian nationals working in Germany.

May 25, 2023
Unprompted review
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Reply from Indiainitiative

Thank you very much! Feel free to recommend us

Rated 5 out of 5 stars

India initiative has really hepled me…

India initiative has really hepled me getting my finances on track and have provided me with information on how german market work. Really appreciate the help and support

May 15, 2023
Unprompted review
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Reply from Indiainitiative

Thank you very much! Feel free to recommend us

Rated 5 out of 5 stars

Highly recommend

The services and the transparency in explaining the policies.

December 27, 2022
Unprompted review
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Reply from Indiainitiative

Thank you very much! Feel free to recommend us

Rated 5 out of 5 stars

Best Financial services for Indians dreaming to buy house in Germany

All our questions regarding buying house and loan process were properly answered and personal attention was given to make loan process smoothly. We would definitely recommend service from this financial consultancy especially Mr.Ravindar who guided us at each stage and made our dream of buying house true. Great Thanks 🙏

October 31, 2022
Unprompted review
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Reply from Indiainitiative

Thank you very much! Feel free to recommend us

Rated 5 out of 5 stars

India Initiative Rocks

The team behind India Initiative is Amazing.
They are extremely professional and helpful along with being expert in their Domains. Apart from all this most important is that they act like Humans and not machines.
Kudos to the whole team..
Happy Diwali to you all and your families.
Best wishes
Sharad Kumar Jain

October 1, 2022
Unprompted review
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Reply from Indiainitiative

Thank you very much! Feel free to recommend us

Rated 5 out of 5 stars

Best housing loan support and reliable

It was so easy to get home loan approved that too as per my property need.
Every process was enough transparent and within time limit.
Special thanks to amazing supporting person Mr. Ravinder Singh.
Purchasing property wouldn't have been possible without his efforts. He helped and guided us on loan process as well as best interest rates based on our profile.

I definitely recommend services and can truely trust that you will get best recommendations in every case.

June 26, 2022
Unprompted review
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Reply from Indiainitiative

Thank you very much! Feel free to recommend us

Rated 5 out of 5 stars

Superlative Support!!

I recently bought an apartment and it is my first property in Germany (thus, I have more questions / doubts to clarify related to financing and purchase process).

As the interest rates are going up (and changing frequently), it was very difficult to get an attractive offer. On my friend recommendation (who already had a great experience with India Initiative), I connected with Ms. Amritpal Mahal. She tried her best to found a unmatchable loan offer for me.

Additionally, she helped me to understand all open topics and supported me throughout the purchase process (which is still ongoing, though the loan has already been sanctioned).

I always received the quick response. Amritpal sometimes supported until late evening hours. It was always encouraging and pleasing experience connecting with her and I highly admire and recommend her.

I look forward for financing advices from her in future. I wish her all the best. Thank you.

June 19, 2022
Unprompted review
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Reply from Indiainitiative

Thank you very much! Feel free to recommend us

Rated 5 out of 5 stars

Being a professional not from finance…

Being a professional not from finance background, I was desperately looking for a financial consultant to help me manage my earnings wisely. India initiative is a great partner that has a systematic method to discuss and tailor the services to the customer needs. The consultant that is working with us is very knowledgeable about investments not just in Germany or Europe but also in my home country! He is very patient in clarifying our doubts and offered us prompt support with managing complex insurance procedures.
I highly recommend India Initiative!

June 9, 2022
Unprompted review
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Reply from Indiainitiative

Thank you very much! Feel free to recommend us

Rated 5 out of 5 stars

Very helpful

The team were very helpfull and supported us at every step while buying the property.
Thanks a lot for your support and keep up the good work.

June 2, 2022
Unprompted review
Indiainitiative logo

Reply from Indiainitiative

Thank you very much! Feel free to recommend us

Rated 5 out of 5 stars

I am grateful to share my exprience…

I am grateful to share my exprience here...I really appreciate Indian inititative for wonderful management system, friendly nature, great communication and very supportive working peoples. Thanks

June 2, 2022
Unprompted review
Indiainitiative logo

Reply from Indiainitiative

Thank you very much! Feel free to recommend us

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