Indian Grocery Store Reviews 427

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 1 out of 5 stars

Heard about this store from an expat Spain group. We ordered for the first time and the order never arrived/received. After contacting the customer care, they mentioned they had reshipped the order an... See more

Rated 5 out of 5 stars

My first experience and it certainly won't be the last. Here one can find many difficult to source items. The ordering process was completely painless and the order was delivered very quickly. The pac... See more

Rated 5 out of 5 stars

After a year as a customer of this on line grocery store it is now the only place that I buy my ingredients from. This last order included something that I hadn't noticed before, Chai Masala. I lov... See more

Rated 5 out of 5 stars

We have been a long time customer here for over 11 years and have received the best service from them and all our needs have been met. Clean and tidy environment, friendly owners, fresh stocks and p... See more

Company details

  1. Indian Grocery Store
  2. Asian Grocery Store
  3. Grocery Delivery Service
  4. Online Food Ordering Service
  5. Supermarket

Written by the company

UK's favourite place to get authentic spice, rices, snacks and dals! Indian Grocery Store brings your local shopping experience online. No more rummaging through those cluttered shelves trying to figure out if asafoetida and hing are the same thing. We’re here to ensure that no matter what you know the ingredient as, that much needed fist of this or pinch of that is just a few clicks away with 95+ brands and over 1200 products always in stock.


Contact info

3.8

Great

TrustScore 4 out of 5

427 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Disappointed this time

Disappointed this time. Mangoes- one of them was "Rotten"- had to throw it away. Another one was not far from being rotten- not edible- had to throw away. Rest of them were very sour- Alphonso are usually sweet. Fruits were very small too.
Guwar was old- most of was not edible. Dry goods were alright. Main problem seems to be green veg/ fresh produce and Mangoes.
Perhaps next time will be better.

April 5, 2022
Indian Grocery Store logo

Reply from Indian Grocery Store

We are so sorry your fresh items were disappointing on this occasion. Please drop us an email at help@indiangrocerystore.co.uk and we will try to resolve your issues. We appreciate your ongoing support.
Thanks
Indian Grocery Store Team

Rated 5 out of 5 stars

Fast and satisfying

I received all goods as expected from the website according to the descriptions, with no disappointment. Fast delivery within 2 days with regular updates by SMS and emails. I took advantage of the price reductions found in the store which was an added bonus.

April 4, 2022
Rated 1 out of 5 stars

worst online shopping experience in my…

worst online shopping experience in my lifetime

March 28, 2022
Indian Grocery Store logo

Reply from Indian Grocery Store

We are so sorry you have been unhappy with your order. We have tried to contact you directly on a number of occasions to attempt to offer a solution. Please contact us on help@indiangrocerystore.co.uk so we can try and rectify the issue.
Many thanks, Indian Grocery Store Team

Rated 2 out of 5 stars

Most mangos was black/ brown inside and…

Most mangos was black/ brown inside and inedible. The ones that was in good condition was nice however

March 27, 2022
Indian Grocery Store logo

Reply from Indian Grocery Store

So sorry to here your mangoes were disappointing. Please message us on help@indiangrocerystore.co.uk and we will aim to rectify the issue.
Many thanks
Indian Grocery Store Team

Rated 5 out of 5 stars

Was looking for green papaya paste and…

Was looking for green papaya paste and found this store on google. Completely forgot about the papaya paste and ended up buying so much else because it was all the things I wanted in one place. It made this Indian away from home happy and also they added two things to the order for free. Would recommend.

March 23, 2022
Indian Grocery Store logo

Reply from Indian Grocery Store

Thank you so much for taking the time to post a review! We are pleased you found what you were looking for (and more!) and look forward to your next order! ;-)

Rated 4 out of 5 stars

Customers should be acknowledged when…

Customers should be acknowledged when to expect the parcel with the unavailable items list as soon as the sale is completed onine.It will be good to consider how you can reduce the packing cost and materials for environmental impact

February 20, 2022

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