Industrial Hearing Services Reviews 

536
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

IHS has been very supportive throughout my claim. Even tho I’m at the start of the process I’ve found them to be thorough and great at keeping me informed as to my claims progress. The staff are alway... See more

Rated 5 out of 5 stars

Elizabeth contacted me regarding my hearing loss claim. She was very proficient and knew her job extremely well. She was thorough in her questioning and very patient as the information required abou... See more

Rated 4 out of 5 stars

The company has successfully completed stage 1. Now waiting for a positive outcome stage 2. Main concern is approval of Hearing aid to improve my quality of life.Stage3. Thank you to staff involved... See more

Rated 5 out of 5 stars

Elizabeth was great she was very calm and controlled with my first original churlish answers as i thought i had already explained all this prior, but she was very patient with me and i started to rea... See more

Company details

Written by the company

Industrial Hearing Services wants to ensure that no individual misses out on their rightful entitlement for an injury sustained when building a better country. We will look after your interests positively, actively and professionally. We aim to make the evaluation process as quick, readily available and easy as possible. We will only ever connect you with specialist medical and legal companies who provide their services on a zero out-of- pocket expense basis. We will treat your inquiry on a highly confidential basis.


Contact info

4.8

Excellent

TrustScore 5 out of 5

536 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(536)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Elizabeth was professional

Elizabeth was professional and patient as we discussed through my work history.
Regards, Bert Van Den Brink.

June 12, 2025
Unprompted review
Industrial Hearing Services logo

Reply from Industrial Hearing Services

Thank you for your feedback. We appreciate your kind words and are glad the discussion was helpful and patient. If you need any further assistance, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent staff, faultless service.

June 3, 2025
Unprompted review
Industrial Hearing Services logo

Reply from Industrial Hearing Services

Thank you for your positive feedback. We’re glad to hear you were satisfied with our service and team.

Rated 5 out of 5 stars

Anne Golardo was a pleasure to deal…

Anne Golardo was a pleasure to deal with,
Anne Explained everything in fine details and made me feel Extremely confident and comfortable in the process,
She made me laugh 🤭 and smile with information at hand,
She was carefree and extremely helpful and took the time to explain everything in a thoughtful and fine details in my matter,
Thank You Anne and keep up the great 👍 work,
Spent 30 minutes on the phone which did not feel like it from her happy nature and wanting to help me!
An excellent team member,
Hopefully a pay rise for you,🍻

June 5, 2025
Unprompted review
Industrial Hearing Services logo

Reply from Industrial Hearing Services

Thank you very much for taking the time to share such positive feedback. We’re glad to hear that the process was clear, supportive, and even enjoyable. Our team strives to provide thorough and thoughtful assistance, and it’s rewarding to know that this was reflected in your experience. We appreciate your kind words and will continue working hard to maintain this level of service. :)

Rated 5 out of 5 stars

Elizabeth the lady I spoke to was Fantastic…

Elizabeth the lady I spoke to was fantastic. I never felt rushed and her understanding that I had to ask her to repeat some comments as my hearing sometimes causes me to miss words. Was very thorough

June 5, 2025
Unprompted review
Industrial Hearing Services logo

Reply from Industrial Hearing Services

Thank you for your feedback. We're glad the interaction was clear and supportive throughout. It’s important to us that every client feels heard and understood.

Rated 5 out of 5 stars

Elizabeth was wonderful to talk to

Elizabeth was wonderful to talk to. Very friendly, thankyou! 🙂

May 29, 2025
Unprompted review
Industrial Hearing Services logo

Reply from Industrial Hearing Services

Thank you for your kind words! We appreciate your feedback and are glad to hear about your positive experience.

Rated 5 out of 5 stars

Elizabeth was very professional and…

Elizabeth was very professional and took the time to explain and repeat the information to me.she explained how my claim would be handled and the next step to where I’m at she is very professional and caring in dealing with me.

May 28, 2025
Unprompted review
Industrial Hearing Services logo

Reply from Industrial Hearing Services

Thank you for your feedback. We appreciate you taking the time to share your experience. If you need further assistance, we’re here to help.

Rated 5 out of 5 stars

Elizabeth was very professional.

Elizabeth was very professional and took the time to explain and repeat the information to me. It was a pleasure dealing with her regarding my claim.

May 24, 2025
Unprompted review
Industrial Hearing Services logo

Reply from Industrial Hearing Services

Thank you for your feedback! We’re glad to hear that Elizabeth provided clear and helpful support throughout your claim process. It’s important to us that our clients feel informed and supported at every step. Please don’t hesitate to reach out if there’s anything else we can assist you with.

Rated 5 out of 5 stars

I was very happy with my first…

I was very happy with my first interview with Elizabeth she spoke loud and very clearly I didn’t have to ask her to repeat as I would normally do with other callers Elizabeth explained the reason for the call and informed me what would happen next Thank You Elizabeth

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

I was very pleased with the Handling process from Elizabeth.

I was very pleased with the professionalism and experience Elizabeth took to handle my case. She was diligent and persistent in making follow ups even when i could not be reached. Finally she took time going through the process with explaining things clearly and asking for feedback to be sure i understood and i am happy. Thanks

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Elizabeth.

Elizabeth was very professional and also very personable. She took her time to explain to me how the process would proceed, listened to my questions and addressed any concerns I may have had. It was a pleasure dealing with her.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Hi Beth

Hi Beth, thank you for your returned call today. Very thorough in collating my long work history today and the knowledge you have of the whole process. Excellent work.

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Dear Elizabeth,

Dear Elizabeth,

I wanted to take a moment to express my sincere gratitude for your professionalism and exceptional service in assisting me with my hearing claim. Your support and attention to detail have made the entire process much smoother, and I truly appreciate your hard work.

Thank you once again for your outstanding service!

Warm regards, Ian

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

I would like to express my thanks to Elizabeth …

I would like to express my thanks to Elizabeth for her courtesy in the way she explained the process, she was very astute in her explanation of everything.
This has been a very uplifting experience to be able to deal with people like Elizabeth & I am looking forward to the outcome.

April 10, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look