IHS has been very supportive throughout my claim. Even tho I’m at the start of the process I’ve found them to be thorough and great at keeping me informed as to my claims progress. The staff are alway... See more
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See what reviewers are saying
Elizabeth contacted me regarding my hearing loss claim. She was very proficient and knew her job extremely well. She was thorough in her questioning and very patient as the information required abou... See more
The company has successfully completed stage 1. Now waiting for a positive outcome stage 2. Main concern is approval of Hearing aid to improve my quality of life.Stage3. Thank you to staff involved... See more
Elizabeth was great she was very calm and controlled with my first original churlish answers as i thought i had already explained all this prior, but she was very patient with me and i started to rea... See more
Company details
Written by the company
Industrial Hearing Services wants to ensure that no individual misses out on their rightful entitlement for an injury sustained when building a better country. We will look after your interests positively, actively and professionally. We aim to make the evaluation process as quick, readily available and easy as possible. We will only ever connect you with specialist medical and legal companies who provide their services on a zero out-of- pocket expense basis. We will treat your inquiry on a highly confidential basis.
Contact info
4217, Gold Coast, Australia
- 1800 256 395
- admin@industrialhearingservices.com
- industrialhearingservices.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Elizabeth was clear and patient with me…
Elizabeth was clear and patient with me when going through all the information that I needed to cover off.
Well what can I say about Anne
Well what can I say about Anne, my experience was very positive, she communicated very positively. Her approach to all questions was very helpful. She seemed very happy while dealing with me coz I can be a pain in the proverbially. Well done Anne,
Elizabeth was great to deal withe she…
Elizabeth was great to deal with she was so understanding and made things easy to understand and complete highly recommend and knows her work
Thank you
I had the pleasure of speaking with…
I had the pleasure of speaking with Elizabeth yesterday, Elizabeth was patient and courteous and helped me with my claim and made it so easy, thank you Elizabeth
friendly
i found the questions that Elizabeth gave were understandable and very clear. She showed empathy with some of my answers due to memory and the time frame of my employment '
My contact Elizabeth was both helpful…
My contact Elizabeth was both helpful and professional putting me at ease with answering any questions or concerns that I may have had.
Professional Elizabeth.
Elizabeth was very patient and caring in our phone call, easy to speak to and explained everything so clearly.
Contacted by Beth
Contacted by Beth, she was very personable and caring. I trusted her to document the work history information correctly. Beth followed up and kept me informed of the process and that my signed documents had been received.
Anne is a very patient person…
Anne is a very patient person and is willing to explain her requests many times if needed. She knows her job and gives good advice to make things go smoothly.
I appreciate her work after the end of her office hours. She gave me her private phone to call her if I needed any further assistance.
Anne Gallardo did a terrific job…
Anne Gallardo did a terrific job obtaining my details and was very polite, clear with our communication,as i have alot of trouble hearing on the phone attentive .Well Done Anne, keep good work going all the best Darren and trudy Williams
Anne Gallardo did a terrific job…
Anne Gallardo did a terrific job obtaining my details and was very polite, clear with our communication, attentive .Well Done Anne, keep up the good work and have a great day!
Regards,
Louis Van Der Merwe
Elizabeth explained things to me in a…
Elizabeth explained things to me in a friendly manner, in some instances I didn't quite understand, she was very patient and explained things well
Elizabeth was so nice to talk to
Elizabeth was so nice to talk to, she made you feel really comfortable throughout the call.
Questions asked where answered clearly.
Elizabeth explained the process without any nonsense.
It’s great that if you call back that you will get to talk to the same person & not have to explain all your history to someone else again. Great to deal with 👍😊
Elizabeth has been fantastic through…
Elizabeth has been fantastic through the whole process, answering all of my questions and putting me in the right direction, thank you
Well done IHS
Very helpful and patient service from the team at IHS, they understand the difficulties in communication associated with deafness and they are not demanding, they offered me excellent advice all the way through the process leading to the submission of a claim. Well done.
Stephen Douglas
Great helpful service from Anne.Very friendly and went out of her way to get things done
Thank you Elizabeth
Thank you Elizabeth, for your patience and support during the lengthy phone conversation we had regarding my work history. As I live with tinnitus full time, I am eager to be compensated for my constant stress and discomfort. Having a person as diligent as you is comforting. Thank you.
Ben
Great help and service Elizabeth was so…
Great help and service Elizabeth was so helpful with my claim
Work history
A big thank you to Anne Gallardo for your patience, understanding and professionalism in deciphering my work history so that it made more sense to us both.
I highly recommend anyone to call IHS which could possibly help gain a further understanding of what the process involves as well as a piece of mind.
Beth was great
Beth was great. She explained things clearly and told me the steps about the claim .Hopefully it will be all good. Thanks Beth.
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