IHS has been very supportive throughout my claim. Even tho I’m at the start of the process I’ve found them to be thorough and great at keeping me informed as to my claims progress. The staff are alway... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Elizabeth contacted me regarding my hearing loss claim. She was very proficient and knew her job extremely well. She was thorough in her questioning and very patient as the information required abou... See more
The company has successfully completed stage 1. Now waiting for a positive outcome stage 2. Main concern is approval of Hearing aid to improve my quality of life.Stage3. Thank you to staff involved... See more
Elizabeth was great she was very calm and controlled with my first original churlish answers as i thought i had already explained all this prior, but she was very patient with me and i started to rea... See more
Company details
Written by the company
Industrial Hearing Services wants to ensure that no individual misses out on their rightful entitlement for an injury sustained when building a better country. We will look after your interests positively, actively and professionally. We aim to make the evaluation process as quick, readily available and easy as possible. We will only ever connect you with specialist medical and legal companies who provide their services on a zero out-of- pocket expense basis. We will treat your inquiry on a highly confidential basis.
Contact info
4217, Gold Coast, Australia
- 1800 256 395
- admin@industrialhearingservices.com
- industrialhearingservices.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Elizabeth from IHS was pleasant to deal…
Elizabeth from IHS was pleasant to deal with. She was clear and concise with her questions and answers so I'm happy to give her a very positive review. I cannot really fault her work.
Elizabeth Review
Elizabeth was very detailed and her followup was excellent. She was prompt and gave great information over several days.
Anne was so friendly and very helpful , it was a pleasure dealing with IHS . Felt very comforable and at ease speaking with Anne Anne was so friendly and very helpful
Anne was so friendly and very helpful , it was a pleasure dealing with IHS . Felt very comforable and at ease speaking with Anne . I would recommend dealing with IHS, all other staff are very helpful and friendly which makes the process much easier and stress free. Thank you Anne and Marina for such great service and follow-up !!! Much appreciated !!
Dear Anne and Liz
Dear Anne and Liz, thank you so much for making me feel at ease and comfortable. We had a few laughs in relation to my dates re employment. I have been around......Anne your professional approach was much appreciated. Again, would recommend your service to all. Keep up the great work and thank you for looking after us battlers!
Thxs Jens
Thank you Beth & H I S
I’ve been hard to get hold of with my job and we’re I go as an interstate driver. So the team at H I S have been very patient with me as I’m in and out of phone service. The young lady that has been helping me out has been wonderful and I thank her a lot.
With out her I’d be lost.
Thank you Beth
Anne was most helpfull in compiling my…
Anne was most helpfull in compiling my work history
record ,carefully considering each work place I worked for punctual in returning calls helping with sigh in procedure, cheerfull personality pleasant to talk to
Thankyou Anne
How the system is submitted to the relevant parties
All questions about the industries I worked in were very relevant. Thank you for taking the time and explaining the process that is followed for a claim .
Thank you so much Elisabetta for your support so kindly explain everything in good manner very helpful and understanding. Thank you so much.
Thank you Elisabeth for your support service. Made my experience easier and understandable. Your patience and dedication made it possible for me to do my clam easier. Keep up the amazing job once again thank you from the bottom of my heart.
Clear and concise
Clear and concise. Able to answer all questions required.
Elizabeth who called me was very…
Elizabeth who called me was very professional and was able to listen to all I was saying as I was struggling to hear her but she took her time in a very professional manner on which i highly recommend
I found the very helpful and pleasant…
I found the very helpful and pleasant regarding my hearing loss.
Elizebeth was ouststandting in terms of explaing proceedures.
I found Elizebeth easy to comunicate and give all the factual points of my claim.
I will be more than happy to use this service again.
Thank you very much Elizabeth for all…
Thank you very much Elizabeth for all the hard work you have done to help me. Ihs are a lucky company to have you working for them, as you have made ilife better for me and I'm sure you will help lots of other people in the future, if I could give you 10 stars I would. Thanks again Elizabeth, kind regards Anthony Perkins.
Elizabeth was very respectful and kind…
Elizabeth was very respectful and kind and through thankyoy
Anne was so kind and friendly
Anne was so kind and friendly, always very helpful and happy to answer any of my questions and concerns. I appreciate that she would take the time to explain the IHS process to me in a way that was easy for me to understand and follow, making the process very easy.
Ann was very good and helpful,
Ann was very good and helpful,
A lovely experience she’s so good at her job.
Audrey was amazing very friendly and…
Audrey was amazing very friendly and helpful made it very easy
Elizabeth was helpfull and very patient…
Elizabeth was helpfull and very patient during our conversation.
Looking forward to hearing from her again regarding my claim.
Pavel. T.
Elizabeth contacted me to help me…
Elizabeth contacted me to help me through the process of making the hearing claim & was very helpful by listening to my work history & my experiences in my workplaces .
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



