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2.2

Poor

TrustScore 2 out of 5

8 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Abysmal customer service

Worst shipping company with abysmal customer service. Amazon delivered parcel to their warehouse on 17th December of 2025. Today is 9th January of 2026 & at this time I still don't know where is my parcel and what happened to it. Worst thing is that they don't even respond. They just don't care. I never seen such an irresponsible and horrid company... They also delete negative comments on their FB page. Client means absolutely nothing for them. Avoid this company at all cost unless you want your parcels to be lost and get no answers on the top of that.

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

Dont order through inex!

The support agents are really bad and not helpful! They take too long too answer me through mail. On the online chat on there website, the support agents dont even bother to answer me! I am very disappointed! I will never order again through inex. They still can’t find my parcel which arrived almost 3 weeks ago!

March 3, 2024
Unprompted review
Rated 4 out of 5 stars

Good but slow

Inex offers postal service. They delivered my package from Italy to Georgia in a good state but it took them 3 weeks in total so if you're looking for speedy deliver Inex is not for you.

On the other hand customer support speaks English and website is very well done and easy to navigate. Prices are also competitive.

February 2, 2023
Unprompted review
Show reviews in all languages. (8 reviews)

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