Infinitech Reviews 21

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We use infinitech to support our business needs and also technology devices at home. Fantastic service, communication and information. Always on the end of the phone when something goes wrong and goes... See more

Rated 5 out of 5 stars

Scott has sorted mutiple devices for us quickly an at a very reasonable price, wouldn't go anywhere else

Rated 1 out of 5 stars

Two months after I bought the “Genuine Office, Lifetime License for 1 PC,” I experienced a problem with Outlook. I tried to get support from Infinite-Itech without any success. Trying to repair Outl... See more

Company replied

Rated 5 out of 5 stars

Bought a refurbished gaming laptop from Scott at Infinitech and it was faultless. I’ve also used his tech support a handful of times and he has resolved all issues without any fuss. He even managed to... See more

Company details

  1. Computer Repair Service
  2. Business and IT Consulting Agency
  3. Computer Consultant

Written by the company

At Infinitech, we're passionate about providing a Responsive & Professional IT service to Home & Business users across Cornwall. Offering a range of solutions from Virus Removal and Windows Installations, to full IT Audits and System Deployment. We're here to support all your IT needs, with free advice and no obligation quote. We pride ourselves in placing customer satisfaction as number one priority, and making sure ever process, regardless of job size, receives the highest attention to detail, with the customer kept up-to-date throughout. Working with IT recycling companies, we offer a range of Desktop & Laptop solutions for our customers, with 12 months warranty included for peace of mind. Follow us on Facebook & Message us today to see how we can help you


Contact info

4.1

Great

TrustScore 4 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We use infinitech to support our…

We use infinitech to support our business needs and also technology devices at home. Fantastic service, communication and information. Always on the end of the phone when something goes wrong and goes out his way to help. 100% recommend.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Whoops - review corrected

I inadvertantly mistook INFINITECH, Scott's genuine company for INFINITEITEC, a bogus company.
Scott contacted me direct and provided his details - always a good sign.
He also offered to assist.
So
INFINITECH in Cornwall - good and genuine

InfiniteItech which has now phoenixed into NX-software - the one to avoid

April 14, 2025
Unprompted review
Infinitech logo

Reply from Infinitech

Hello,

I'm sorry you've had this experience, but I can assure you, this was not from my company, and likely an INFINITECH up country.

I'm based in Cornwall, and I've never supplied anyone with a licence key .

Feel free to email me on Scott@infini-tech.co.uk to see if I'm able to help with the issue you've had with this other company.

Unsure if it's possible, but please edit or change this review, as I'd like to promote & encourage my (actual) clients and customers to leave reviews.

Thanks

Scott

Rated 1 out of 5 stars

Activation key that they gave me was invalid

I did buy Microsoft Publisher 2021 from them, it took many days to get the download link and the activation key, When I finally got it, it was for Office 2021 and the activation key was not valid, Lost $88, do not buy from them.

March 10, 2025
Unprompted review
Infinitech logo

Reply from Infinitech

Hello,

I'm sorry you've had this experience, but I can assure you, this was not from my company, and likely an INFINITECH (Cornwall, UK)
I'm based in Cornwall, and I've never supplied anyone with a licence key .

Feel free to email me on Scott@infini-tech.co.uk to see if I'm able to help with the issue you've had with this other company.

Unsure if it's possible, but please edit or change this review, as I'd like to promote & encourage my (actual) clients and customers to leave reviews.

Thanks

Scott

Rated 1 out of 5 stars

Avoid this mop.

Avoid this mop.
These people are real scammers, and your money will go down the drain.
They never respond if you have any issues, and they take your money and disappear.
Please be careful.

February 22, 2025
Unprompted review
Infinitech logo

Reply from Infinitech

Hello,

I'm sorry you've had this experience, but I can assure you, this was not from my company, and likely an INFINITECH (Cornwall, UK)

Where are you based?

Feel free to email me on Scott@infini-tech.co.uk to see if I'm able to help with the issue you've had with this other company.

Unsure if it's possible, but please edit or change this review, as I'd like to promote & encourage my (actual) clients and customers to leave reviews.

Thanks

Scott

Rated 1 out of 5 stars

Pirated product sold. The Support, non existent

Two months after I bought the “Genuine Office, Lifetime License for 1 PC,” I experienced a problem with Outlook. I tried to get support from Infinite-Itech without any success. Trying to repair Outlook by myself, I uninstalled and re-installed the program a few times. The Office product key has stopped working, and it was blocked by Microsoft because it was pirated.
Judge yourself if Infinite-Itech is a reliable seller.

November 6, 2024
Unprompted review
Infinitech logo

Reply from Infinitech

Hello,

I'm sorry you've had this experience, but I can assure you, this was not from my company, and likely an INFINITECH (Cornwall, UK)

Where are you based?

Feel free to email me on Scott@infini-tech.co.uk to see if I'm able to help with the issue you've had with this other company.

Unsure if it's possible, but please edit or change this review, as I'd like to promote & encourage my (actual) clients and customers to leave reviews.

Thanks

Scott

Rated 5 out of 5 stars

100% highly recommend

100% highly recommend! Exceptionally prompt service and very good value. My Mac laptop screen cracked and was fixed incredibly fast. Very skilled, knowledgeable and an expert in the field. Thank you!

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic overall service

Fantastic overall service. Scott diagnosed the problem with my work laptop (failed hard-drive) within a few hours of the initial phone call and had the required replacement parts ordered and fitted within a very tight timeframe. My machine is now back up and running like nothing ever happened to it. I highly recommend his services to anyone having hardware or software issues.

February 22, 2023
Unprompted review
Rated 5 out of 5 stars

A class service from start to end.

I had some issues trying to upgrade my memory, once installed the system would not boot up and I was unable to remove it again.
I reached out and we agreed on a price to remove the memory, which was a good price and to be done within a few hours.
The chap came out, he was very friendly and enjoyable to chat too while getting some advice. He finished the job and inface got my memory working too so even better.

Thank you!

August 31, 2022
Unprompted review
Rated 5 out of 5 stars

Overheating issue.

I got in touch with Scott as my computer was overheating. Scott was able to find that my hard drive was the problem and replaced it for me. His communication was very efficient and I was kept in the loop with everything that was happening. Overall a great and friendly experience and I would highly recommend to anyone!

July 26, 2022
Unprompted review
Rated 5 out of 5 stars

Purchase of the year so far

Hi
what can i say i recently purchased a newly refurbished laptop from scott @ Infinitech.
So happy with what i recived, what i can only describe as amazing condition. Fully functional and the battery life is also as good as new. Also at a small cost compared to the highstreet / internet prices and comes with 12mth peace of mind warranty and tech support from the team.
I am great full i was recommended to you guys @ Infinitech.
Thanks again

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

5☆ sevice

Would definitely recommend Infinitech. Very reliable, time efficient and does a very high standard of work. 10/10 would use everytime

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

refurbished gaming laptop A***

Bought a refurbished gaming laptop from Scott at Infinitech and it was faultless. I’ve also used his tech support a handful of times and he has resolved all issues without any fuss. He even managed to do it remotely once whilst I was working away which saved me a fortune!

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

True miracle makers

I had come to terms with losing ALL my data on my Mac. A corrupted hard drive meant I could not use it or even access anything on it. I watched multiple online videos of how to possibly retrieve my files but nothing would work. I contacted Scott at Infinitech and the next day had a phone call to say that all my files had been retrieved without damage and my Mac was ready to use again.
It honestly meant the world to me. Scott is a true miracle worker!

June 30, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look