Infinite Explorer Reviews 13

I recently had the pleasure of traveling with Natalie Bartholomew's exceptional travel agency. From the start, her attention to detail and passion for travel were clear. She crafted a personalised itinerary that perfectly matched my interests, from cultural experiences to culinary delights.

The pre-trip briefing was thorough, providing essential tips and local insights that made me feel prepared and excited. Upon arrival, everything went smoothly, thanks to her meticulous planning, including seamless transfers and hotel check-ins.

Natalie’s recommendations were fabulous; I discovered hidden gems and enjoyed local delicacies. She was also incredibly responsive during the trip, available to assist with any questions or minor issues that arose.

Her commitment to client satisfaction was evident, as she followed up after my trip to hear about my experiences. I highly recommend Natalie Bartholomew’s travel agency for a personalised and unforgettable travel experience. I'm eagerly anticipating my next adventure with her!

Nat has now arranged 2 trips that I have been on, Nat arranged every detail to perfection.

Nat worked to the exact budget we had and even gave us different options to help maximise our budget.

Nat is always reachable and prompt when dealing with the questions and requests that we had.

I will be a returning customer for sure.

I recently booked a holiday in Japan with Natalie at Infinite Explorer Ltd., and I cannot recommend her services highly enough. If you are looking for a travel advisor who combines professional expertise with a truly personal touch, Natalie is the absolute gold standard.
Collaborative Planning
What sets Natalie apart is her unique approach to client engagement. Rather than just handing over a generic package, she keeps you closely involved in every step of the travel planning process. It felt like a true partnership; she listened to our preferences and refined the details until the trip to Japan felt perfectly tailored to us.
Expertise in the Far East
Her assortment of exciting trips in the Far East is second to none. It is clear that Natalie doesn’t just book travel—she understands it. She investigates all her travel personally, and that firsthand knowledge shines through in the quality of the recommendations. She produces amazing, detailed itineraries that balance must-see landmarks with hidden gems that you would never find on your own. There is a level of security and excitement you only get when your advisor has walked the ground themselves.

A Pleasant Demeanour
Beyond her technical skills, Natalie’s pleasant demeanour makes the entire experience a joy. She is patient, enthusiastic, and genuinely invested in making sure her clients have the trip of a lifetime.
If you are planning a venture, do yourself a favour and book with Natalie. She is a world-class advisor who truly cares.

Natalie was fantastic when helping us book our trip to Thailand. Her customer service was great. She checked in with us before, during, and after the holiday to make sure everything was going well.
We had a small issue with one of the hotels, but Natalie worked really hard to get it sorted and even managed to secure compensation for us, which we really appreciated.
The trip itself was amazing with great locations and plenty to do. Natalie was always there to help when we needed it. I would definitely recommend booking with her.

I just got back from a trip planned by Natalie, I can’t recommend her enough! This was my third experience of booking through Infinate Explorer and each time the service just gets better. If you want a seamless travel experience, look no further! Thanks again. We will be back to book our next adventure

Natalie organised our trip to Thailand and it was honestly the best holiday we’ve had so far. Everything ran so smoothly and she made the whole process feel so easy and stress free. She’s super helpful, always happy, and really quick to reply which made such a difference. Would 100% book with her again 🫶✈️

Natalie is an absolute pleasure to work with - from building the holiday, creating an itinerary bespoke to the needs and interests of her customers, and the 24/7 support on the holiday itself is seamless.
Natalie is so grounded, energetic and knowledgeable which is a massive peace of mind when booking holidays and I look forward to booking my next trip with Infinite Explorer!

I booked a multi-trip holiday and couldn’t be happier with the service I received. I simply sent over my requirements, and everything was arranged completely hassle and stress free. Every detail was taken care of, from flights to accommodation, which made the whole process incredibly smooth.
All I had to do was turn up with my passport and money! The itinerary was communicated clearly, so I always knew exactly what to expect at each stage of the trip. Whenever I had a question, my advisor was always on hand to respond quickly and helpfully. I would highly recommend their service to anyone looking for a seamless, well-organised holiday experience.

Fantastic friendly and quick service

Holiday was booked with ease. Natalie ensured she booked our vacation according to our specification and followed up with confirmation and a welcome email.

When the holiday provider cancelled our flights unexpectedly, Natalie called straight away and arranged suitable alternatives that accommodated the whole party.

Would highly recommend her services. Booking with Natalie was quick and easy, a lot more holiday deals available thats not always accessible through the normal channels, also more flexibility with payment plans etc.

I used Infinite Explorer to book my South Africa trip for this April. I had no idea where or what to book, but they took the lead and chose hotels that reflected us a couple. And I can’t fault them. A prompt & great service. Will use for my future holidays! Thanks guys.

5 star service everytime! I could not recommend Infinite Explorer enough for all your travel needs from consultation straight through until after the trip is completed Natalie provides a service I have never experienced before. I have travelled for many years and to have this type of service given is nothing less than exceptional! My latest booking through Infinite Explorer involved Natalie with helping me source a villa for my retreat that I hosted in Thailand at the beginning of the year. Myself and my clients felt completely looked after throughout. Any questions we had during our stay were answered in a very timely manner and dealt with to the highest standards of professionalism! Thank you endlessly once again and I will forever be a dedicated customer.

Amazing service throughout and clients are at the heart of everything that Natalie does. A service like no other, Natalie is always on hand to answer any questions or to clarify any queries while providing customers with utmost care.

Professional lovely, looked at many different options took time to expain.
Everything emailed through nothing was too much trouble excellent from start to finish 100% reccomend this lady amazing service.