Infinity Car Rental Reviews 

It is important to note this: book directly with THEM or be aware that no car anywhere in the world is 10 dollars a day😊. I booked with capital one and it was just a hold and not the full price, which was completely different due to mandatory insurance. Once you know this, the process is super simple for both pick up and return. Service was wonderful with bilingual staff, and the SUV was clean, good on gas, and just great to have! I will definitely book through them again.

Infinity Car Rental Cancun delivered a smooth experience. The car was clean and ready, and pickup was easy. Insurance options were pricey. I recommend to research insurance options before booking, or consider booking directly with Infinity.

Rented cars from them on two different occasions. I checked several other spots and they had the best price both times. They're super friendly, helpful, and available on WhatsApp for any issues or incidents. One thing to know: they don't fill the gas tank, you simply return it at the same level you got it. There was a misunderstanding about water damage at one point, but after I raised it with them they withdrew the claim right away, so I'm happy with how they handled it

I am very satisfied with the service, both the pick up from the airport, to the car rental office was very good, the car was a different make than the one we rented, but it was fairly new and in very good condition.
It was my first rental in cancun with them and I will rent again, the company I used before had extremely long lines.

Easy experience. Insurance options seemed a bit pricey, but staff was kind and professional. Located a ways away from the airport.

Excellent service! I rented a car for a week to visit different towns in Yucatan. From the moment I contacted this company for a quote until I returned the car, the service and assistance were excellent. Also, the rate I got was really competitive. The car was reliable and in good condition.

Everything was so smooth and without any problem.

Everyone was super kind with us, The first car we got had a mechanical issue and they changed it for another car for the same cost, they are always in communication and the rent prices are acceptable based on the quaility.

Great service. The booking, the pick up, the car return all good. Car in great conditions. I'd consider infinity for future rentals.

My experience was great! The lady at the airport, the young man that drove me from the airport to Infinity office near by and the lady at the counter were very nice to me and did their job real well. The car a rented was fine.

The car was quite dirty in the sense that it had been to the beach and there was sand in the interior; also somo of the engine warning lights were on all the time. The staff at the Mérida offcie were helpful and polite and I got a great del because of those details. The person that handed me the keys was really through with the explanation as to why the light were on. The car had no mechanical issues whatsoever and I do really appreciate the extra effort put into the deal.

Great service, car was fine and the assistance was good on everything.

This is the best car rental experience I’ve had in a long time. The pick up and drop off were so easy. The car was ready for us. The staff was friendly. We had no issues at all!

The customer service was excellent, the car we rented was comfortable to drive, and it was our best option.

Excellent service, we rented the car quickly and they explained everything very well. We had no problems and had a great experience enjoying Mérida. We rented it at Mérida airport.

I had a great experience with Infinity Car Rental in Mérida. Even without a reservation, the process was quick, smooth, and very efficient. The staff was friendly, professional, and made everything easy from start to finish. The vehicle was clean, in excellent condition, and exactly what I needed for my trip. I really appreciated how hassle-free everything was, especially after a long day of travel. Overall, I would definitely recommend Infinity Car Rental to anyone visiting Mérida. In my opinion, it’s one of the best options for renting a car in the city. I will gladly use their service again.

they didn't charged me random stuff like other companies and i had full coverage

Very polite and service oriented staff. Excellent attention to accommodate my possibilities.

Let me start with how absolutely awesome the service from Eduardo Carro was. Eduardo was very thorough in making sure I had the best experience and also offered benefits I didn’t know of. And along with Eduardo is Rocio, which I believe is the supervisor. She made sure I was completely satisfied and happy with my rental. There’s a rep by the name of Camila who followed up to make sure I was treated right and to make sure my experience was a very good one. This team is amazing and I can’t speak highly enough of all of them! Thank you Infinity Car Rental for having chosen quality and very qualified staff, but also having a great selection of vehicles to choose from. You all have made me a lifelong client and thanks again to all of you!! 💞