Company very helpful in deciding what size needles required for my old overlockers. Charlie extremely helpful and sent pictures of required needles. However, the only thing that let's them down is del... See more
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How good can it get. Monday made contact with the Director (Charles) to make enquiries about an industrial sewing machine, paid for one. Tuesday he called us it been dispatched to us for Leeds. Wednes... See more
Excellent service. Charles has a Wealth of information and answered all my questions. My Juki was served on a Jack table and motor & Switch (which are a substandard Chinese manufacturer that s... See more
Service with excellence. Nothing was too much trouble. Charles delivered my Jack A6F industrial sewing machine and helped me move machines to make space. He did a price match and took my old industri... See more
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 02089147829
- sales@infinitysewing.co.uk
- infinitysewing.co.uk
4.6
Excellent
116 reviews
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Replied to 50% of negative reviews
Typically replies within 24 hours
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It’s my 2nd time I bought from them
It’s my 2nd time I bought from them. Both time they were super helpful and very quick to respond. Highly recommend :))
February 19, 2025
A great friendly service
A great friendly service, always helpful in finding me the products I’m looking for. Fast payment and delivery service is impeccable.
Would definitely recommend!!
Northern Violet Upholstery
March 6, 2025
Unprompted review
Great service
I ordered a part that wasn’t in stock, the company got back to me in one working day. They extended a very generous offer since they couldn’t supply the part immediately, I had to decline since I needed the part ASAP and they refunded me the same day. Excellent service even though they couldn’t help.
February 6, 2025
Juki DDL-8700
I chose Infinity Sewing because the price was lover compared to other places. I was very satisfied- the communication was very fast. I payed for delivery with a tutorial and help lifting inside, and Charles was very helpful with everything. I recommend it, because it was only 21 pounds more than regular delivery, and even though I already knew how to use the machine, I found out a lot of details. Thank you!
December 28, 2024
Goods were delivered exactly as promised
December 13, 2024
Very helpful fast delivery new…
Very helpful fast delivery new exactly what I was talking about very helpful....
December 9, 2024
Very very helpfull and efficient…
Very very helpfull and efficient service. I would certainly recommend this business.
December 2, 2024
simple efficiency
September 21, 2024
Jack f4
I bought my machine off Infinity Sewing via Amazon. I live as far as you can go on the uk mainland and delivery can be challenging. I received a phone call explaining it wouldn't arrive as quickly as Amazon says because of the logistics. This was fine by me as long as it would arrive. It arrived 6 days later and unfortunately the table and frame were damaged in transit( not the sellers fault).
I made a call that day and Infinity have sorted the problems out. Absolutely brilliant customer service and I will be shopping direct with Infinity Sewing in the future.
Highly recommended.
September 24, 2024
Unprompted review
Infinity Experience
Infinity Experience
The colleague on the phone was very helpful. ALthough my sewing machine was less common, he helped me choose the correct parts for the sewing machine.
Parts were delivered intact. All worked.
July 23, 2024
My scissors arrived very quickly and…
My scissors arrived very quickly and were well priced. Will definitely recommend.
June 20, 2024
parts came fast and price was right
April 2, 2024
This seller has a very good customer…
This seller has a very good customer service. They delivered my machine in time also I Have been using my machine for almost 2years now. I can not record any fault until today that a thread Jammed my machine. As soon as I called him, he called me on video and gave me the perfect help I needed. I got it sorted in few minutes. With full chest, I recommend this seller.🥰
May 20, 2024
Unprompted review
order process is fast enough except the…
order process is fast enough except the delivery a little bit late
April 24, 2024
Good service....right part
Good service right part. Maybe a bit more info about delivery date would be good. I thought part wasn't arriving ..thought i had given wrong address...then it arrived!
May 1, 2024
Great advice, good service
Really good knowledge of machines with prompt, friendly service.
April 10, 2024
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