InFlair (formerly Inblair) Reviews 

154
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Inblairs customer service is amazing! I ordered the serum because there were so many great reviews of it. But i entered my address wrong and didn't get it. They were great to give me a refund becau... See more

Rated 5 out of 5 stars

I have only been using this product for a week and can already see and feel a difference. This is a bit of a game changer for me as I try many new and miracle products and they usually fall flat. No... See more

Rated 5 out of 5 stars

Zezza was absolutely helpful & very patient with me. Stayed on top of things & re-shipped me a replacement asap! Hopefully I don’t have any other issues with future orders but if I do I will contactin... See more

Rated 5 out of 5 stars

this product is amazing, you will see a difference you need to use it for a full month to notice the changes I have been using for 6 months and these is a fantastic improvement in the skin texture and... See more


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4.8

Excellent

TrustScore 5 out of 5

154 reviews

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4.8

All reviews

(154)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect customer service!

There was a question on the card I used to make a purchase. I wrote customer service immediately and got an immediate response! Zezza was so helpful and not only researched my question, but got me the answer I needed to confirm my purchase was safe and secure. We corresponded several times over 2 days, but she was right on top of it and I had no worries!

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

I'm very pleased!

I'm very happy with my purchase. I bought inBlair Elevate. It's been 15 days and I've noticed a difference in my face. My skin seems plumper, softer and my skin tone is more even and so smooth. My face even seems brighter. I'm very pleased so far. And FYI...a little goes a long way.

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

Zezza the customer service…

Zezza the customer service representative has gone above and beyond to help me. I had an allergic reaction to the cream that I bought from Inblair, my skin is very sensitive. Zezza has helped so much and she is so understanding and caring. We need more people like her in this world. I highly recommend their products. The face cream seemed so smooth and luxurious. I know it will work for other people. I give Zezza a 5 Star and their company.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Best of the Best!

This is the real deal! After only a week of use, my skin and especially the “turkey neck” creases look so, so much better. After only one week, I swept all my other lotions, potions, and serums into the trash. I love this product!!!

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

I am so glad I tried Rejuvenate face…

I am so glad I tried Rejuvenate face serum. This product has exceeded all my expectations. I can tell
a marked difference in less than two weeks of use.

Everything went smoothly, from ordering and shipping right to my door in record time.

July 27, 2025
Unprompted review
Rated 5 out of 5 stars

Love this!

I am 59 years old with dry, sensitive skin. I am thoroughly enjoying my face oil and serum. I was just telling a friend the other day that my skin feels so moisturized I feel like I’m sitting in a bath. It goes on easily and absorbs quickly with no greasy feel.
I don’t often look in the mirror during the day, but last week I looked at my face during the day and was surprised at how supple and fresh my skin looked. I have noticed a remarkable difference in the 2 weeks I’ve been using the serum and oil and 2 different people I hadn’t seen recently told me how great my skin looks.
I will definitely be ordering these products again.

Thank you!

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Skincare that works!

I have been using this skincare system for about 9 months now, I am 78 years old and my husband says I look like I did when we got married 40 years ago! Now I call that great results!! I especially love the simplicity of your 3 product system and how pretty the packaging is! To all those who are skeptical...give this a try. I promise you won't be disappointed!! A+++

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

Game Changer !

Nothing but positive things to say about Inblair and their rejuvenate serum ! For the first time using this product I could actually see and feel a big difference in my skin's appearance ! Thank you to Zezza for her
kind ,helpful and prompt assistance. If you are thinking of trying this serum don't hesitate !

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

I’m 77 and delighted with this product

I’m 77 and delighted with this product, I have very dry skin and have never found anything to help with this, until now. I’ve been using this serum for a month now and although I thought I could see a difference it wasn’t until I went to my hairdressers that I really noticed the change in my reflection in their mirror. I’ve bought 3 more bottles.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Safe for sensitive skin and it works!

I have very sensitive skin and can use very few skin products. I am over 60 years old and have looked a LONG time for a serum that did not break out my face. This product works! It did not cause any breakouts and actually diminished the signs of some of my wrinkles. I believe my face looks 'smoother' when I use this product. I am not one to write reviews, but if it helps someone out there find a good product, I am willing to help!

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

I was looking for a serum and I asked…

I was looking for a serum and I asked what serums were best for women over 70. Rejuvenate came up as #1 so I inquired about the serum. After I bought and used it I was so amazed at how it felt on my face and how well it gave me a fresh look. I brought it to my aesthetician along with the ingredient list and she said this was a very good serum with all natural ingredients. A lot of serums have fillers but this one is all good.
The customer service is outstanding and they follow up with you to make sure everything is okay with your order and will assist you with whatever makes the process smooth. I have used this serum 6 or more months and very very happy with it.

April 26, 2025
Unprompted review
Rated 1 out of 5 stars

Not worth the money!

I bought 4 bottles of InBlair Rejuvenating Face Serum and have used it faithfully twice a day since October 2024 and there has been no difference at all in the dark spots on my face. Very disappointed!

March 9, 2025
Unprompted review
InFlair (formerly Inblair) logo

Reply from InFlair (formerly Inblair)

Hi Heather
We’re truly sorry to hear that you’re not satisfied with your purchase. After checking our records, we could only find a purchase from October 2024—could you confirm if this was yours?

We want to highlight that we offer a 30-day full refund policy in case the product doesn’t meet expectations. So if we had received any feedback you could have gotten your full money back... Since we never heard from you, we had no way of knowing there was an issue, but we fully value your feedback and want to make this right. If your bottles are still unopened and sealed, we’d be happy to offer a return.

Please reach out to us directly, and we’ll gladly assist you!

Rated 5 out of 5 stars

Awesome serum and customer service!

I absolutely love this face serum! It has made my face smoother, softer, and brighter! I have sensitive skin and it has not caused me any issues at all, if anything it has made it better! As for the customer service, they are wonderful! They reached out to me when they noticed that I had two subscriptions of the same product. One was a single bottle of the serum and the other was the three bottle subscription. They emailed me to check and make sure that is something I wanted. They also stated in the email that they would put the one bottle subscription on hold until they heard from me. I mentioned to them that I couldn’t figure out how to cancel the one bottle subscription because I would prefer to order three bottles at a time. They took care of it for me! First class customer service in my book! I am a customer for life!

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Product and Company

Shipping time was a bit slow (though faster than most), BUT, everything else made up for that.
Starting with your exceptional customer service, cheerfully volunteering to go above and beyond! And the serum? Well, “liquid gold” doesn’t do it justice. It goes on soo smooth, it actually feels soothing. It absorbs quickly, leaving my skin feeling velvety. The decrease in facial lines and increase in the skin’s luminosity was noticeable after the first application, and is ongoing. In short, I love, love this serum.
Thank you, so very much!

December 16, 2024
Unprompted review
InFlair (formerly Inblair) logo

Reply from InFlair (formerly Inblair)

Thank you so much for your kind words! We’re thrilled you love the serum. Your feedback about our customer service means the world, and we appreciate your patience with shipping. Hearing your skin feels velvety and radiant makes our day! Thank you for your support! ❤️

Rated 5 out of 5 stars

Amazing face oil

On my second bottle of InBlair’s amazing face oil. Use it under my moisturizer daily, and it has really worked to eliminate the fine lines. Makes my face smooth without feeling oily and does not cause breakouts.

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

The Best Look Ever!!

Ever since I started using Clinical Formulations-Rejuvenate Face Serum for all skin types my skin has really looked amazing in every way possible!! It reduces wrinkles and gives a glowing, smooth finish which makes me look younger and feel younger!!! People think I look 25 years younger than I am!!!! Isimply love the way I feel and look!! Zezza the agent who works for Inblair is absolutely the kindest, courteous knowledgeable person I have ever dealt with. So polite, encouraging, sweet, understanding and extremely helpful in every way possible!!! It is such a pleasure to know Zezza!!!!!

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

Rejuvenate Resurfacing Serum works

I recently started to use the Rejuvenate Resurfacing Face Serum. Even though online reviews were good, I am always skeptical.

I have been using this product for over a month now and I can definitely see improvements. I had some light wrinkles at the corner of my eyes, and using the product every other day made them disappear. I can also feel my skin being less dry, softer and more elastic. Not a lot is needed and you can get results fairly quickly. My face now looks younger and brighter and I am very satisfied with this product.

My grown-up daughter asked me about it and even though she is far from my age, she has some wrinkles that bothered her. I let her use my product, and after seeing some results, she said she would get her own - I am not sharing anymore...

Additionally customer service is very responsive (less than 1 day) and acted on my request to full satisfaction.

October 20, 2024
Unprompted review
Rated 1 out of 5 stars

This company is ridiculous

By the way, YOU complained to Trustpilot numerous times, so now I am telling the truth. Don't exaggerate and play the victim! Your customer service is horrible and that's the bottom line. By the way, I still have not gotten my credit!

I am sticking by my review. The timeline is below:

On Monday, November 11, 2024 at 5:04, order confirmed (work email)
On Monday, November 11, 2024 at 5:09pm, Thank you email for the order. (work email)
On Monday, November 11, 2024 I received a credit card alert that an International Charge had been made in the amount of $133.99
On Tuesday, 11/12/24 at 9:50am, I sent an email to the company with several questions
On Tuesday, 11/12/24 at 12:52pm, I sent another email with the same questions.
On Tuesday, 11/12/14 at 12:55pm I sent another email telling them to CANCEL the order
On Tuesday, 11/12/24 at 4:13pm I sent another emails to CANCEL the order.
On Tuesday, 11/12/24 at 5:05pm (now it's after the 24-hour timeframe which they are stating) I received an email from Clair from InBlair saying they are PREPARING my Order
On Tuesday 11/12/24, at 5:05pm I sent yet ANOTHER email stating that they have not replied to any of my emails to please cancel the order
On Tuesday 11/24/24 at 9:04pm, I received an email from Zezza reviewing my order and how I can return the products.
On Tuesday 11/24/24 at 9:15pm, I sent another email stating CANCEL THIS ORDER
On Tuesday 11/24/24 I received a duplicate email from Zezza reviewing my order and explaining the return policy.
At 9:55pm on 11/12/24, I received a cancellation email.
At 9:56pm, I received another email from Zezza asking to change my Trustpilot review (unbelievable)
at 12:20am on 11/13/24 I received another email from InBlair (not signed) spinning the situation on me: "as soon as you requested to cancel your order, we canceled it" - No You Did Not and also requesting that I remove my Trustpilot review.
On Wednesday, 11/13/24, I replied that I would not be removing my review.
On Wednesday, Nov 13, 2024 at 10:12pm, I received ANOTHER credit card alert that another
INTERNATIONAL charge was made in the amount of $133.99

Today, November 15, 2024, I received an extremely curt email from Sara saying my accusations are inaccurate. I NEVER SAID you don't return money; I said that I received another alert from my credit card for the same charge.

Sara, please do NOT exaggerate or put false words in my mouth!

This company is ridiculous! I tried to cancel my order a few hours after I placed the online order, but after FIVE emails, no one ever got back to me. They finally got back to me after the sixth email. TOO LATE! I just got a credit card alert that another International Charge for $133.99 from Inblair was charged to my card! Are you kidding me? They need to refund me immediately!!! DO NOT SHOP HERE!

November 12, 2024
Unprompted review
InFlair (formerly Inblair) logo

Reply from InFlair (formerly Inblair)

To whom it may concern,

We made every effort to resolve this matter privately, but unfortunately, the customer disagreed. First, we want to sincerely apologize for any inconvenience caused. After reviewing the customer's past interactions on Trustpilot, we noticed a recurring pattern of cancellation and refund requests followed by 1-star reviews.

We genuinely prioritized communication, responding promptly and professionally. However, despite our efforts, we feel it’s important to share our side of the story: The customer contacted us five times within 24 hours, and we responded to each inquiry within 20 hours with a single, clear email confirming the cancellation and processing the refund. After this, she proceeded to post two separate disputes on Trustpilot.

As a small company, we prioritize personalized communication over automated responses. The customer was refunded promptly, and we reached out to apologize. Everything was resolved in under 24 hours, with her order canceled and refunded in full.


Dear N. Smith,

I’m sorry for the misunderstanding. As soon as you requested a cancellation, we processed your cancellation followed by your full refund.

It’s disappointing to see two negative reviews, especially as we’ve been responsive to all your emails within 24 hours.

We consider this matter resolved and will not be dedicating further time to it. We wish N. Smith a pleasant day ahead.

We kindly request that you refrain from making future purchases in our store.

Sara
Manager & COO, Inblair

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