Inflation Reviews 68

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant delays in receiving their orders, with some waiting weeks or even months, and items often not arriving as expected. People also expressed dissatisfaction with customer service, citing unresponsiveness to inquiries about order status and difficulties in resolving issues or obtaining refunds. Additionally, some encountered problems with product sizing being inaccurate and materials not matching descriptions, leading to frustration. Conversely, a small portion of people felt satisfied with the quality of the clothing, describing items as comfortable, well-fitting, and durable. Some customers also noted that despite occasional shipping delays, the products were worth the wait, and a few even experienced quick delivery and good service.

What people talk about most

Product

Clients share ambiguous opinions on product quality and delivery, with many praising the great quality, fit,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing long wait times and... See more

Order

Reviewers highlight negative aspects of order, with many expressing significant dissatisfaction regarding... See more

Quality

Consumers find quality to be positive, with many reviewers praising the great material and design of items... See more

Customer service

Customers had negative experiences with customer service, with many reporting poor communication and a lack... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered a hoodie and jeans together. Paid for both and only received the hoodie. Only reason it’s not a one star is because I actually really like the hoodie. Just tragic I didn’t get to try the pan... See more

Company replied

Rated 2 out of 5 stars

took too long to ship and has been sitting in the shipping place for a week really bad service it said it sould ship within 48 hours.

Rated 2 out of 5 stars

Orders take way too long to arrive I am yet to revive some of my clothes dispite ordering over 3 weeks ago

Rated 2 out of 5 stars

I emailed a couple times asking where my package was and no response took a few days to ship out.


Company details

Written by the company

inflation's design philosophy is inspired by modern urban life. Our goal is to create easy-to-match streetwear through excellent craftsmanship,unique design and focus on details, helping everyone show their truest and most comfortable self. At inflation, fashion is a tool for self-expression, offering endless possibilities.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

68 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Good to know before you order from USA...

I give one star for that the order was delivered on time, the product looks like having good quality, and the customer support, even it's just an email address you have to write to, was quite prompt and answered my questions.
First response was something like "the shipping cost is too high. why don't you consider gifting your item to a friend?", and, after the second email, insisting to give me a cost estimation for my return, they sent me a very long address from China and said: "you'll need to contact your local post office for specific shipping costs."

WARNING:
As a client from USA, I would not recommend ordering from this website because the returning process is too risky; if you need to return an item, you have to pack it and send it to an obscure address in China, and even if you do that, besides having you to pay the shipping cost, you'll never know if the package will ever be returned, so the worst scenario would be to have your item shipped back to China and the company to tell you they didn't get your package so no money back for you.

I did my mistake ordering and not informing myself in advance about the returning process. That's why I post this review for others to be more aware.

Best.

November 2, 2025
Unprompted review
Rated 1 out of 5 stars

Never again – disappointing service and no refund!

I ordered a hoodie from Inflation’s online shop three months ago and paid by credit card. The item still hasn’t arrived — apparently lost somewhere between China and Germany. Inflation refuses to refund the amount to my credit card and instead expects me to investigate where the package went. Absolutely outrageous! I’ve also told them I can’t call their premium-rate number, but that was completely ignored. This is not what customer service should look like. I strongly advise against ordering from Inflation.

November 13, 2025
Unprompted review
Inflation logo

Reply from Inflation

hi dear, i feel so sorry for this , would you please send me your order ID to check?

Rated 2 out of 5 stars

Missing order

I ordered a hoodie and jeans together. Paid for both and only received the hoodie. Only reason it’s not a one star is because I actually really like the hoodie. Just tragic I didn’t get to try the pants

October 20, 2025
Inflation logo

Reply from Inflation

Hi dear , We have checked your order and confirmed that two products were shipped. Could you please provide a detailed description of the package you received and send it to our email at inflationbrand@outlook.com
? We will verify what happened and get back to you.

Rated 1 out of 5 stars

Horrible customer service

Purchased an expensive sweater for my son. The sizing was off and I inquired with customer service to make a return. I was told by the customer service agent that the shipping fee back to China is too expensive and to instead give the sweater away as a gift! I will never order from them again. It was waste of money.

October 16, 2025
Inflation logo

Reply from Inflation

We’re sorry for the inconvenience caused. Currently, our free return policy only applies to quality issues, as stated on our website. However, once we open our U.S. warehouse, free returns will be available.
For size concerns, feel free to reach out to us before placing an order, and we’ll gladly assist you.

Rated 1 out of 5 stars

30 octobre 2025

Hi I made my order with your site until today I did not succeed in my order because your delivery man got the wrong address since I made my statement there is no follow-up to my problem I am disappointed to have dealt with the case with your sales site

Salut je fait ma commande avec votre site jusqu’aujourd’hui j’ai pas réussi ma commande parce que votre livreur se tromper d’adresse depuis que je fait ma déclaration il y’a aucun suite à mon problème je suis déçu d’avoir traité l’affaire avec votre site de vente

October 16, 2025
Inflation logo

Reply from Inflation

Hi dear, as for this problem, we still checking with logistic company and ask them to deliver again. Once there is any update, we will give back to your email, so sorry for the logistic problem.

Rated 2 out of 5 stars

the sizing chart is not accurate for u.s customers

the sizing chart is not accurate for u.s buyers , said size L would fit from heights 5'8 to 5'11 and it was very small

October 8, 2025
Inflation logo

Reply from Inflation

hi dear, our clothing is asian size, if you aren't sure about the size, pls email us to confirm before placing order.

Rated 5 out of 5 stars

Great

Ive ordered from inflation multiple times and the clothes always turn out great very recommended.

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

A+ Zip up hoodie

Quality zip up hoodie, great fit and super comfy! Came quickly and just as described. Will absolutely being purchasing again from Inflation!!!

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

I bought blue denim jeans from…

I bought blue denim jeans from inflation, and they are great, i love the aesthetic and they shipped within 7 days they looked just like how they did in the images so I recommend inflation especially for jeans.

October 16, 2025
Unprompted review

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