Unfortunately I had very bad experiences with this company. Their website is advertising Prices including VAT. However, after they issue the invoice they just remove that and pretend like it’s excludi... See more
Company replied
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I was in the market for a new Tablet, so searched the internet. Informatica - Barata.com had the best price but was uneasy as I had never had any dealings with them. What a GREAT EXPERANCE. Prior to o... See more
Company replied
Ordered a 9070XT on a Friday and received it Tuesday the week after, I sent a message to the support asking for the tracking number that was missing on the order they replied to me 30min later and g... See more
Company replied
Perfect experience. Bought a Macbook Pro M5 16Gb/1TB. Arrived quickly (24H) and well packed. Cheapest I could find while shopping online.
Company replied
Company details
- Computer and Accessories Store
- also in
- Computer Hardware Manufacturer
- Electronics Store
- Gaming service Provider
Written by the company
InformaticaBarata.com es una tienda online europea especializada en informática, ordenadores, portátiles, smartphones, componentes de PC, gaming, tablets y electrónica de consumo. Nuestro objetivo es ofrecer tecnología a precios competitivos, con un proceso de compra seguro, información clara y atención al cliente durante las distintas fases del pedido. En nuestro catálogo pueden encontrarse ordenadores portátiles, MacBook, PC gaming, tarjetas gráficas, procesadores, placas base, memorias RAM, smartphones, tablets y otros productos tecnológicos de las principales marcas del mercado.
Contact info
Tornimäe tn 5, Kesklinna linnaosa,, 11415, Harju, Estonia
- +34919464726
- informaticabarata.com
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Unbelievable 👌
October 1, 2026
Reply from informaticabarata.com
¡Muchas gracias por tu valoración! Nos alegra saber que tu experiencia de compra en Informaticabarata.com ha sido excelente.
Esperamos volver a atenderte muy pronto.
El equipo de Informaticabarata.com
Unfortunately I had very bad…
Unfortunately I had very bad experiences with this company. Their website is advertising Prices including VAT. However, after they issue the invoice they just remove that and pretend like it’s excluding VAT. Essentially rising the price by 21%. Order confirmation even shows the VAT as included.
September 28, 2026
Unprompted review
Reply from informaticabarata.com
Hello,
Your review confuses the final selling price with the VAT treatment of an invoice.
At Informaticabarata.com, the price agreed at checkout is the price paid. No additional 21% was charged, and the purchase price was not increased.
For qualifying intra-Community business transactions, VAT treatment differs from that of a domestic consumer purchase. This does not mean that the advertised price must subsequently be reduced by 21% or that a VAT amount must appear on an invoice where VAT is not chargeable.
Our pricing and tax conditions are explained on our website. We recommend consulting a qualified tax adviser if the implications of purchasing with an intra-Community VAT number are unclear.
A different VAT treatment is not a 21% price increase. Presenting it as such is misleading to other customers.
The Informaticabarata.com Team
Systematic VAT Scam
Hello,
Unfortunately I cannot add a screenshot here but your response directly contradicts the information shown to me at the time of purchase.
The order confirmation explicitly states:
- Products: €2,568.20
- Including total taxes: €445.72
- Total paid: €2,568.20
So this is not a case of me subsequently asking you to “redefine” the purchase price. Your own checkout/order confirmation represented the €2,568.20 I paid as a VAT-inclusive amount, with €445.72 specifically identified as taxes.
I paid based on that representation.
What happened afterwards is that the VAT treatment was changed on the invoice while the total amount charged remained exactly the same. In other words, instead of documenting the transaction consistently with the order confirmation — €2,122.48 net + €445.72 VAT = €2,568.20 — you are now claiming that the entire €2,568.20 was the net amount.
The fact that Althea Core S.L. purchased using an intra-Community VAT number does not erase what your checkout displayed or retroactively change the price and tax breakdown presented when payment was made.
I understand the VAT implications of an intra-Community B2B transaction. That is precisely why this is a problem. If you considered the transaction VAT-exempt, the checkout should have removed the VAT and charged the corresponding net amount before I paid. You cannot display and collect €445.72 as tax and then subsequently treat that same amount as part of the net selling price.
The attached order confirmation is evidence of exactly what was represented and charged at checkout.
Given this documentation, I consider your characterization of what happened to be seriously misleading. If this is your standard practice for intra-Community business customers — displaying VAT as included at checkout, collecting the VAT-inclusive total, and subsequently reclassifying the entire amount as the net price — I consider that a systematic and deceptive practice.
I therefore stand by my complaint.
September 16, 2026
Unprompted review
Reply from informaticabarata.com
Hola Althea Core S.L.
Ya te hemos respondido mas abajo, por muchas veces que opines la respuesta será la misma.
No es lo que tu consideres sino lo que estipula la normativa intracoumunitaria cuando compras a una empresa de la UE estando registrado como vendedor intracomunitario.
Lamentablemente lo que se pretende en estos casos por algunas empresas como es tu caso, es solicitar la devolución de un impuesto que no han pagado.
En cualquier caso como decimos lo mejor es que te informes con tu asesor fiscal.
Saludos.
Reply from informaticabarata.com
Thank you very much for your positive review.
We are delighted to hear that your order was delivered quickly, that the product met your expectations, and that you found our prices competitive. At Informaticabarata.com, we are committed to providing quality technology products, fast shipping, and excellent value for our customers.
Thank you for your trust. We look forward to serving you again.
The Informaticabarata.com Team
Highly recommend
The device I ordered was a competitive price, tracking was informative and prompt, I received my device within 36 hours from order without any issues, I would not hesitate to use or recommend Informaticabarata.com in the future.
July 10, 2026
Reply from informaticabarata.com
Thank you for your review. We are pleased to know that you were satisfied with the competitive pricing, the order tracking and the delivery time. At Informaticabarata.com, we work to provide a reliable purchasing experience, with transparent communication and fast delivery across Europe. We truly appreciate your recommendation and your trust.
The Informaticabarata.com Team
Very Unprofessional shop - Must read !
Read this before ordering from here
I want to share my experience in detail so other buyers can make an informed decision.
Timeline:
1.On 28th June I ordered a Black M5 Max MacBook Pro, listed as in stock (2 units available). The order went through with payment via Visa.
2.That same day I received a request to complete ID verification through their payment gateway (Sumsub), for a payment that had already gone through. In four years of online shopping in Spain, I'd never been asked to do this after a completed transaction. I finished the verification the next morning.
3.Estimated delivery was 30th June–1st July. With no updates by the 30th, I contacted customer service, who told me the order would arrive within 48 hours and I'd get courier details within 24 hours.
4.On 1st July, I was told via account chat that the black model was actually out of stock, and was offered a silver alternative instead. After some back-and-forth, I accepted the silver option.
Minutes later, the order was cancelled unilaterally, with no explanation. When I asked why, I was told hours later that there was "no stock in any color" — which didn't match the alternative I'd just been offered.
5.I filed a formal complaint through their website's "Contact Us" section (which states a 24-hour response time). Five days later, I still hadn't received a response or a refund.
6.I'm now locked out of my account on their website and still waiting on a refund of €4,329.38.
Things I'd flag for other buyers:
1.Stock shown as available at checkout wasn't actually there, in my case.
2.Communication was fast for payment and verification, but very slow (or nonexistent) once there was a problem with my order.
3.I received conflicting information about my order status at different points.
4.After the cancellation, I got no response via email or their website's contact form.
5.The Spanish phone number listed on their site connected me to an automated line with no option to reach a person.
6.My account was disabled before any refund was issued.
This has been a stressful experience, and as of now I'm still waiting for my money back. I'd encourage anyone considering this store based on price comparison sites like Idealo to weigh this experience first, and to consider sellers with a track record of responsive customer service.
(Update-6th July - The refund reached my account after I had also contacted my bank regarding the transaction dispute)
(Update - 8th July - Thank you for your response.
I agree that I received a full refund, and I have updated my review accordingly.However, I would like to clarify one important point. I did ask whether any commercial gesture could be offered because the original stock information was incorrect. When you declined, I nevertheless explicitly confirmed in writing that I accepted the Silver MacBook and requested shipment. Therefore, it is not accurate to suggest that I made compensation a condition of continuing the order.Your own subsequent communication stated that the order was cancelled because no stock existed in any colour. That explanation differs from the one now presented in your Trustpilot reply.
My review is not about the refund. It is about the contradictory communications throughout the order process, the incorrect stock information, and the cancellation of the order after I had accepted the proposed alternative.
July 5, 2026
Unprompted review
Reply from informaticabarata.com
Thank you for sharing your experience.
We consider it important to provide the full context, as several relevant facts are missing from this review.
The order was placed for a high-value product and, as part of our reinforced security procedures, an identity verification was requested. This is a legitimate security measure applied to certain transactions to protect both the payment holder and the integrity of the purchase.
Unfortunately, an unexpected stock discrepancy affected the specific model and colour ordered. Our team therefore offered the same product in an alternative colour. During that process, a financial compensation was requested in connection with accepting the alternative offered.
Informaticabarata.com does not accept additional financial demands as a condition for continuing an order. In such circumstances, our internal policy is clear: the transaction is cancelled, the amount is refunded and, where appropriate, the customer account may be closed because we prefer not to continue the commercial relationship.
This is what occurred in this case.
The order was cancelled, no product was shipped, and the full amount of €4,329.38 was refunded. The reviewer has now updated the review confirming receipt of the money.
We acknowledge the initial stock discrepancy and understand the inconvenience caused by not being able to supply the originally selected model. However, the final cancellation was not an unexplained decision: it followed the circumstances that arose during the attempt to offer an alternative product.
The account closure was likewise a commercial decision taken after the cancellation. It did not prevent the refund, which was processed in full and received by the customer.
We therefore find it difficult to reconcile the description of an unresolved €4,329.38 situation with the final outcome: the order was cancelled, the customer received the full amount back, and no financial loss was suffered.
At Informaticabarata.com, we work with reinforced verification procedures for high-value technology purchases, transparent order management and full refunds when an order cannot be completed. We also reserve the right to decide which commercial relationships we wish to maintain.
The Informaticabarata.com Team
Perfect experience
Perfect experience. Bought a Macbook Pro M5 16Gb/1TB. Arrived quickly (24H) and well packed. Cheapest I could find while shopping online.
June 2, 2026
Unprompted review
Reply from informaticabarata.com
Thank you for your excellent review.
We are delighted to hear that your experience was so positive and that your MacBook Pro arrived quickly, securely packaged, and fully met your expectations. At Informaticabarata.com, we work hard to offer original technology products at highly competitive prices, combined with fast and reliable delivery across the European Union.
We truly appreciate your trust and are pleased that we were able to provide both great value and efficient service. We look forward to assisting you again with your future technology purchases.
The Informaticabarata.com Team
Reply from informaticabarata.com
Thank you for your review and for highlighting our competitive pricing and fast delivery.
We are pleased to hear that your shopping experience with Informaticabarata.com was smooth and that everything was delivered quickly and without any issues. We work hard every day to offer quality technology products at competitive prices, backed by reliable and efficient service across Europe.
We look forward to serving you again in the future.
The Informaticabarata.com Team
Unfair sales conditions
I ordered a 5070 GTX card on the website. It seemed there was a bug as I did not get any change to the page after confirming the order. 2 orders were made instead one 1. I immediately cancelled the first order. They charged me 1.7 % of the value of the order for cancelling. Moreover, they unilaterally cancelled the second order almost a week after. If you wonder if they cancelled because they had no units left, they did, but the price had increased since then. This is such a scam.
April 3, 2026
Unprompted review
Reply from informaticabarata.com
Thank you for your review.
After internally reviewing the case, the statements provided do not correspond to the actual operation of the purchasing process or the timeline of the orders.
Two separate orders were created on the user’s own initiative, one via bank transfer (which was never completed) and another via credit card. Subsequently, a cancellation request was made for the confirmed order, which entails the application of the corresponding processing costs, as clearly specified in the purchase conditions accepted during the checkout process.
Regarding the cancellation of the second order, it was carried out in accordance with standard operational procedures and was not related to any subsequent price changes. Informaticabarata.com does not modify or cancel orders based on price variations once they have been placed, but rather follows established logistical and validation protocols.
The expressions used in the review do not describe an objective or verifiable experience based on the order data.
We remain available through our support channels to review any specific case with complete and verifiable information.
Informaticabarata.com Team
Everything went great
Everything went great ! Found this website via idealo.com and decide to order my phone here for it had the best price and the good reference. Got delivered in a week (in France) with regular updates.
I'll recommend it to my friends.
April 9, 2026
Reply from informaticabarata.com
Thank you for your review.
We’re pleased to hear that your experience has been positive, especially regarding pricing, delivery times, and communication throughout the process. At Informaticabarata.com, we work to ensure a reliable purchasing experience across the European Union, with competitive offers and transparent order tracking.
It’s great to know you discovered us through idealo.com and that the delivery to France met your expectations within the estimated timeframe.
We will be happy to assist you again in the future.
The Informaticabarata.com team
very bad societe
After an error on the technical descriptions, does not correspond at all to his description. After contacting the company, the company modifies the description of the product and puts the blame on the buyer. It is a Spanish company that should not be trusted.
March 11, 2026
Unprompted review
Reply from informaticabarata.com
Thank you for your review.
The keyboard layout of each device is clearly specified in the product description before completing the order, allowing customers to make an informed decision.
At Informaticabarata.com, all products are listed with their official technical specifications, including keyboard configuration. In addition, operating systems allow users to adjust language and keyboard settings according to their preferences.
We remain available through our support channels to review any specific order with verifiable details and provide appropriate assistance where applicable.
Informaticabarata.com Team
Terrible Experience
I bought a 5080 6th January. By 15th it hadn't arrive yet, so I sent an email only to receive the news that there was a "database problem" and the item I had bought 10 days ago was no longer in stock so I could either get a refund or buy another one.
I chose the refund on the 16th. Refund was supposed to land in my bank account 42/72h hours from issuing the it. It's the 20th (4 days later), and I haven't seen my refund yet.
I feel like I got scammed but this site has great reviews so maybe I just got a bad experience
(update: I got the refund on the 20th, at the end of the day.)
January 6, 2026
Unprompted review
Reply from informaticabarata.com
Thank you for updating your review.
We have reviewed the case and would like to clarify the facts objectively. The order was affected by an exceptional international logistics incident during transit, which ultimately resulted in the shipment being lost before delivery could be completed. As soon as this was confirmed, the situation was communicated and the available options were offered in accordance with our procedures.
The refund was requested on January 16 and processed on January 17. From that point on, the settlement time depends exclusively on interbank processing times, which may take several business days, especially for international transactions. The amount was effectively credited on January 20, at which point the case was fully closed.
While we understand the inconvenience caused by this situation, the process was handled correctly at all times, with no retention of funds and no delays attributable to the store.
The Informaticabarata.com team
Reply from informaticabarata.com
Gracias por tu valoración.
Nos alegra saber que todo fue correcto y que el envío cumplió con tus expectativas.
Será un placer atenderte de nuevo.
Un saludo,
El equipo de Informaticabarata.com
Excellent delivery and communication
Excellent delivery and communication, have nothing bad to appoint. Will be purchasing more soon!
December 11, 2025
Reply from informaticabarata.com
Gracias por tu valoración.
Nos alegra saber que todo fue correcto y que el envío cumplió con tus expectativas.
Será un placer atenderte de nuevo.
Un saludo,
El equipo de Informaticabarata.com
Fast delivery and fast reply from the support
Ordered a 9070XT on a Friday and received it Tuesday the week after, I sent a message to the support asking for the tracking number that was missing on the order they replied to me 30min later and gave me the tracking that was missing
Honestly I'm happy with them !
November 13, 2025
Reply from informaticabarata.com
Thank you for your review, Adel. We’re glad to hear that your 9070XT arrived so quickly and that our support team was able to provide the tracking information right away. We always aim to offer fast delivery and clear, timely communication.
We really appreciate your trust, and we’re happy to know you’re satisfied with your experience.
Best regards,
The Informaticabarata.com
Ordered a Samsung m35
Ordered a Samsung m35. Everything ok, no issues with the delivery
May 25, 2025
Unprompted review
Reply from informaticabarata.com
Thank you, Cam!
We’re glad to hear everything went smoothly with your Samsung M35 order.
If you need any assistance in the future or have questions about our products, don’t hesitate to reach out.
Enjoy your new device! 🙌📱
All perfect so far
March 14, 2025
Unprompted review
Reply from informaticabarata.com
Dear Carlos,
Thank you for your 5-star review! We're glad to hear that everything has been perfect so far.
We appreciate your trust and look forward to serving you again in the future!
Best regards,
They took 72 hours to process the order…
They took 72 hours to process the order and then promised a consignment number which never materialised and then stopped replying to my messages
November 5, 2024
Unprompted review
Reply from informaticabarata.com
We sincerely regret that your experience did not meet your expectations regarding the processing and shipping times for your order. We would like to inform you that, due to the recent severe flooding in Valencia and surrounding areas—where unfortunately lives have been lost—we have encountered logistical difficulties beyond our control. These conditions have caused road closures in numerous areas and significant disruptions in regional transport operations.
Your order was processed within the usual timeframe and dispatched to the shipping carrier on 31/11/24]. However, these extreme weather conditions have impacted courier operations, including the generation and updating of tracking numbers.
We appreciate your understanding during this extraordinary situation, and we remain at your disposal for any additional questions or further assistance.
Best regards
Great Service - A pleasure to deal with - Best prices.
I was in the market for a new Tablet, so searched the internet. Informatica - Barata.com had the best price but was uneasy as I had never had any dealings with them. What a GREAT EXPERANCE. Prior to ordering I utilised there Whatsapp platform to confirm there delivery. They replied in detail of the order process, so felt more reasured. Orded online on the 12 Aug at 18.00 Hrs, received a confirmation later the following day informing me that the delivery company had collected. On the 14 Aug at 13.00 Hrs I received my parcel in good condition, and was informed all the way. Great service.
August 12, 2024
Unprompted review
Reply from informaticabarata.com
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us and that our WhatsApp platform was helpful in providing you with the information you needed. We always strive to ensure that our customers feel confident and reassured throughout the entire process. It’s fantastic to know that your order arrived quickly and in good condition. We truly appreciate your trust in us and look forward to serving you again in the future. If you ever need anything else, don’t hesitate to reach out. Thanks again!
I bought a motherboard from them a week…
I bought a motherboard from them a week ago. Now it is laying still in their warehouse waiting to be send. It is the final component I need for my new system. It takes TWO WEEKS to ship. This is unacceptable. I ordered: Cpu, Fans, Case, Screen, Mouse, Keyboard, Mousemat, Desk, Cables, GPU (from Germany), Speakers (from Germany) and much more. All have arrived within two days and are waiting here to be installed. But somehow a company in Spain is not able to send it quicker. I even offered to pay extra for quicker shipping twice, but they simply dont respond. The only reason I dont cancelk my order is because this motherboard is a steal at the price they offer it. But this is not ok. Very unprofessional. And honestly? Looking at the way they reply to people on this page has me worried about this company and if the product I ordered has any issues, they would be of help.....
August 5, 2024
Unprompted review
Reply from informaticabarata.com
Hello Kava. We have tried to locate the order under your name, but we couldn't find any order under that name, nor do we currently have any delays in the delivery of computer components. Could you please provide us with an order number so we can assist you?
Thankyou
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