Informed Financial Planning Reviews 187

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fabulous experience with Darren from IFP! I thought I knew a thing or 2 about finance, but my knowledge doesn't come close to Darren's. His advice and guidance has been invaluable! No 'one size f... See more

Company replied

Rated 5 out of 5 stars

With various pension pots between us my hubby and I contacted IFP after doing some internet research and reading great reviews about Darren Goodall. From our initial free meeting we knew that Darr... See more

Company replied

Rated 5 out of 5 stars

Joe and the team at Informed Financial Planning have been a pleasure to work with and have explained everything about my pension and investments in a way that is easy to understand. The fact they are... See more

Company replied

Rated 5 out of 5 stars

I have found Darren Goodall of Informed Financial Planning to be a very good financial adviser. He asks a lot of questions and really listens to your plans about life going forward. He not only advise... See more

Company replied

Company details

  1. Financial Consultant
  2. Financial Planner

Information provided by various external sources

Informed Financial Planning are an award-winning firm of Independent Financial Planners with Corporate Chartered Status. Our mission is to help our clients make smart financial decisions through building relationships based on uncompromising trust, knowledge and expertise. We accomplish this by offering holistic and comprehensive financial advice to help our clients prioritise and achieve their life goals. Our range of services include retirement planning, investments, tax planning, insurance and cash management. We are 100% employee owned and totally independent, meaning we can provide advice relating to products from the whole of the market.


Contact info


4.9

Excellent

TrustScore 5 out of 5

187 reviews

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Rated 5 out of 5 stars

Follow up

Excellent service as normal
Very helpful and professional Staff

June 1, 2023
Unprompted review
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Reply from Informed Financial Planning

Hi Ian, thank you for taking the time to leave us a review! We really appreciate your continued support, and are so glad you are happy with the service IFP have provided!

Rated 5 out of 5 stars

IFP a company who are friends

IFP haven been helpful not at all pushy, they are friendly and do all thy can for there customers

April 2, 2022
Unprompted review
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Reply from Informed Financial Planning

Hi Malcolm, thank you for taking the time to leave us a review! We really appreciate your continued support, and are so glad you are happy with the service IFP have provided!

Rated 5 out of 5 stars

Knowledgeable and incredibly helpful

Knowledgeable and incredibly helpful. Josh talked us through every question we needed to answer and explained everything we needed to know. We felt completely reassured and confident about our options and next steps. Thank you!

December 14, 2022
Unprompted review
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Reply from Informed Financial Planning

Hi Jeffrey, thank you so much for taking the time to leave Josh a review. We're so pleased that you were happy with the service he and IFP provided!

Rated 5 out of 5 stars

Highly Recommend

Really impressed with the service and explanation of options and products. Professional, friendly and efficient.

December 21, 2022
Unprompted review
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Reply from Informed Financial Planning

Hi Alison, thank you for taking the time to leave us a review. We're pleased to know that you highly recommend us and are impressed with the service we provide!

Rated 5 out of 5 stars

We have been with IFP for 5 years now…

We have been with IFP for 5 years now and they have always been brilliant. John really knows his stuff, and is extremely efficient and helpful. Not only that, he is a really nice guy. A pleasure to work with.

December 1, 2022
Unprompted review
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Reply from Informed Financial Planning

Hi Katy, thank you for taking the time to leave John a brilliant review. We're so pleased you're happy with the service both he and IFP provide. Thank you for your continued support over the last 5 years!

Rated 5 out of 5 stars

I didn't feel pressured

The whole process was very easy, it wasn't made complicated and every single step was explained to me. A representative from Informed Financial Planning, came to my house, I didn't feel pressured and I could back out at any time.

September 1, 2022
Unprompted review
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Reply from Informed Financial Planning

Hi Dawn, thank you so much for taking the time to leave us a review. We're so pleased you were happy with the service we provided!

Rated 5 out of 5 stars

My parents have been a client of…

My parents have been a client of Informed Financial Planning for well over 15 years and have had excellent service from Gregg Crawford and the team for all of those years. They have been very pleased with the service offered and the recommendations most of the time. They are not perfect, the odd recommendation didn’t go as planned, I’m sure all IFA encounter this, it was quickly resolved to my parents satisfaction though.
My father passed away in 2021 and Gregg and his team were there to assist in sorting out the transfer of investment etc into my mother’s name and made recommendation for changes to investments due to the change of circumstances.
Informed Financial Planning are not the cheapest nor the most expensive, but I feel their fees are fair based on the service they offer. I would recommend them to anyone seeking financial advice

October 28, 2022
Unprompted review
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Reply from Informed Financial Planning

Hi Philip
Thank you so much for taking the time to leave such a brilliant and detailed review. We're pleased that you and your family are happy with the service Gregg and IFP continue to provide.
Apologies for the recommendation which didn't go to plan. We are pleased to hear that you were satisfied with how quickly this was resolved!
It is fantastic to hear that you would recommend us to anyone seeking advice, thank you again for taking the time to write this, and for yours and your family's continued support over the last 15 years!

Rated 5 out of 5 stars

Solid, reliable expert financial advice when you need it

Gregg Crawford and the team based at Hessle have always been a source of dependable financial advice to my mother who is 95 and me since my father died just over 10 years agp. Their approach is both professional and friendly which is perfect for my mother to continue to fully appreciate what is happening with the family investments. Thank you IFP.

September 8, 2022
Unprompted review
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Reply from Informed Financial Planning

Hi Andrew, thanks so much for taking the time to leave Gregg and the team this great review. We're so pleased that you are happy with the financial advice we provide to you and your family. Thank you for your continued support!

Rated 5 out of 5 stars

A good honest company to deal with.

A good honest company to deal with.
We have been a client of Informed Financial Planning for over a decade, I have complete trust in their advice. When we have asked questions or put forward idea's, they have been listened to by our adviser (Josh) and he has advised within the scope of the discussion, sometimes making a better suggestion than our original thought. We have recommended multiple members of family to use this company.
Our opinion of all the staff is one of a very professional company nothing is too much trouble in wanting to advise or help with our requirements.

September 18, 2022
Unprompted review
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Reply from Informed Financial Planning

Mr Wildbore, thank you so much for taking the time to leave us a fantastic review. We're so pleased that you are happy with the service both Josh and IFP have provided, and continue to provide, over the years. Your continued support is greatly appreciated!

Rated 5 out of 5 stars

Pension support

Having been divorces late in life I had to deal with the investment of a lump sum for a pension, something that was out of my area of knowledge and that I found daunting.
The team at IFP have been professional, supportive and understanding - taking the time to make sure that everything is clear for me and replying to any queries promptly.
They have made what was a very difficult time as stress free as possible

September 9, 2022
Unprompted review
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Reply from Informed Financial Planning

Thank you for taking the time to leave us a review! We really appreciate it, and are so glad you are happy with the service IFP have provided!

Rated 5 out of 5 stars

I would highly recommend Joe Sanders of…

I would highly recommend Joe Sanders of Informed Financial Planning to anyone looking for a relationship driven, forward thinking financial planner.

Joe is really on the ball, extremely knowledgable, very personable and a pleasure to deal with.

You get the best of both worlds with IFP in that you have a dedicated advisor to chat through any issues/concerns with but also have access to state of the art online portals too.

August 23, 2022
Unprompted review
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Reply from Informed Financial Planning

Hi Siobhan, apologies for the delayed response! Thank you so much for taking the time to leave Joe and IFP a review. We're so pleased that you're happy with the service Joe and the team provide. We love that you are utilising our online portals too, that's great to hear! Thank you for your continued support!

Rated 5 out of 5 stars

Future planing with Greg and the team…

Future planing with Greg and the team on my retirement very sound advice and guided process
Plan all in place
And ready to go
Great team
Great advice

August 1, 2022
Unprompted review
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Reply from Informed Financial Planning

Hi Gary, thank you for taking the time to leave Gregg and the team a review. We're so pleased you're happy with the service and advice provided!

Rated 5 out of 5 stars

Ongoing Great and Reliable Advice

I have been with Informed Financial Planning for many years, receiving advice on pensions and investments from Gregg Crawford.

I have found Gregg and IFP to be always helpful with any queries and also proactive when appropriate.

I have regular financial reviews and have always been completely satisfied with the service

August 16, 2022
Unprompted review
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Reply from Informed Financial Planning

Hi Mr Wells! Thank you so much for taking the time to leave Gregg and IFP a review. We're so glad that you continue to be satisfied with the service we provide. Thank you for your continued support over the years.

Rated 5 out of 5 stars

Brilliant company

This is the most professional company I have ever dealt with in all of my 59 years they took the time to find out what my needs where & fulfilled all my wishes if I could give 10 stars I would .

August 10, 2022
Unprompted review
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Reply from Informed Financial Planning

Hi Michael, thank you so much for leaving such a sterling review. We're so pleased that you are more than happy with the service IFP provide. Thank you for your continued support, it's really appreciated!

Rated 5 out of 5 stars

Financial Services

The service I have received from Gregg Crawford and his team over the last six years has provided me with confidence that my investment is well managed and expertly looked after. I would have no hesitation in recommending Informed Financial Planning to any of my colleagues or friends.

July 30, 2022
Unprompted review
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Reply from Informed Financial Planning

Hi Malcolm, thank you for taking the time to leave Gregg and IFP a review. We're so pleased that you are happy with the service we provide, and it's great to hear you wouldn't hesitate to recommend us. Thank you for your continued support!

Rated 5 out of 5 stars

Helpful and informative

This company are so helpful and informative and have assisted with a complaint I've had with a ex-ISA provider. The back office are clearly very knowledgeable. The prompt response to emails confirms they are providing a professional and excellent service for day to day management and any queries.

July 5, 2022
Unprompted review
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Reply from Informed Financial Planning

Hi Sheila, thank you so much for taking the time to leave us a fantastic review. We're pleased you're happy with the service the team at IFP provide. Thank you for your continued support!

Rated 5 out of 5 stars

IFP continue to guide me successfully…

IFP continue to guide me successfully through the convoluted post covid world of the financial market.

July 5, 2022
Unprompted review
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Reply from Informed Financial Planning

Hi Peter. Thank you for taking the time to leave us a review, it's greatly appreciated. We're so pleased you're happy with the service we have provide!

Rated 5 out of 5 stars

Trusted for over 20 years pension…

Trusted for over 20 years pension planning with great results

June 29, 2022
Unprompted review
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Reply from Informed Financial Planning

Hi Sharon, apologies for the delayed reply! Thank you so much for taking the time to leave us a review. We're so pleased you're happy with the service you've received from IFP for the last 20 years. Thank you for your continued support!

Rated 5 out of 5 stars

Excellent professional advice

Excellent professional advice, and efficiently carried out all relevant recommendations.

June 16, 2022
Unprompted review
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Reply from Informed Financial Planning

Hi Mindi. Sorry for the delayed reply! Thank you so much for taking the time to leave us a review. We're so pleased you're happy with the service provided!

Rated 5 out of 5 stars

Recommend

IFP were recommended to me by a family member who has dealt with Darren for a few years. I felt at ease with Darren from our first meeting. I wasn't sure what to expect but Darren explained everything thoroughly. Our meetings are followed up with summary email. I feel confident the right decisions have been made and that IFP will keep everything under review in my best interest. The team are friendly and efficient, communication is excellent.

June 13, 2022
Unprompted review
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Reply from Informed Financial Planning

Hi Kim

Many thanks for taking the time to leave a review. We're delighted that you are happy with Darren and IFP's service! Thank you for your continued support.

Kind regards,

Ellie Dickens
Business Development Executive

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