Infrassistance Reviews 38

The presentation materials, relatable topics, and overall drive to initiate ideals of this course is the main topic. John's ability to engage class forums (even remotely) sets a new high bar compared to other similar courses. He is patient while getting across the points with self-experiencing, relatable stories and experiences. Well worth the time invested to consume and participate in this great instructor led course. Thank you!

John kept the entire session very interactive and engaging. He provided real life examples to relate to the learned topics and terms which is helping me to remember it better. Timely break in between helped to keep the distraction away. Overall, I really enjoyed the training materials and learned new terms and processes which is going to benefit our team.
Thank you John.

Clear explanations with differences of previous ITIL versions. Good tips for exams.

Very pleased with the ITIL 4 Foundation training from John. Whilst going through the training, you get a good insight on where your company stands and what aspects it could improve on regarding ITIL practices.

John also let us do sample papers and explain the rationale behind some tricky questions/answers. He also gave us many real life examples to make it easier to understand ITIL practices

So useful and well done that I passed at my first try.

ITIL training is good and very informative, And I got the good idea about service management practices.

My first real detailed encounter with the ITIL framework. To say John understands ITIL is the understatement of the century, giving real world examples of benefits and pitfalls which added context to the subject from first principals through to mock exams.

Course content and presentation were excellent

I thought this was a really well run one-day course. It's a far better way of learning ITIL than via those online courses with dull voices, and John our trainer managed to keep us engaged throughout the day for what is understandably a difficult subject. I would recommend this route for others wanting to learn about ITIL v4 Foundation.

The session was very focused and never let us get divert!

Ive worked with and known John for a number of years.
The experience that he brings and the personality he has to get people to join in on the conversations and inspire enthusiasm is priceless. He brings some real world examples which encourages thought provocation among the attendees.
All the feedback i had from the team were, when can we get John back?

Honestly, I am not a big fan of such courses (I prefere technical ones), but I was very pleased by this one. It was very well taught and I took many things from it which I believe will be useful for my everyday job.

I have to thank John Sansbury for his amazing presentation which wasn't boring at all even though it was full day training. How John engaged all of us (students) was brilliant.

A very good experience on my ITIL4 training path. The Trainer was very helpful and gave a clear guidance through the ITIL training sessions.

Very positive result, I learnt and see processes and tasks I am aware of in a more structure way.

Thanks

Training was interactive and engaging. The materials provided by John made all the components of ITIL fit together well in my mind and increased by appreciation of ITIL greatly.

Thanks John!

Fantastic course facilitated by John Sansbury. Brilliant teaching style adding context to the syllabus. Really enjoyed it and look forward to more with you in the future. Thank you.

I have learnt a lot regarding how the entire organisation works following the ITIL framework.The trainer, John, gave us lot of information that makes significant difference in terms of activities i would do within ITIL framework.

ITIL 4 - training. Training was well structured. We get all informations which we need for ITIL 4 exam.