Ingilby Paints Reviews 46

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I found this company online while looking for some barn paint. They have a good choice of colours and I found the colour I wanted. In my infinite wisdom I ordered a 10l tin without getting a sample fi... See more

Rated 5 out of 5 stars

Great company, always found the elderly gentleman owner to be incredibly knowledgeable and he helped me with many of my queries on exterior paints for timber guttering etc. He even provided tips for t... See more

Rated 5 out of 5 stars

Amazing service and product. Our "Professional" painters had turned up with normal paint. We knew we had to have breathable as its a timber listed building. I contacted Ingilby and explaine... See more

Company replied

Rated 5 out of 5 stars

I recently bought the pure linseed oil paint for my newly installed log cabin. Great customer service. Made up and delivered quickly. The product has very good coverage and good pigment content. Much... See more

Company details

  1. Interior Designer

Information provided by various external sources

Ingilby Paints are a family of traditional, modern & specialist paint makers. Our small workforce consists of 3 generations who have been hand producing paints for over 50 years. All of our paints are hand produced from start to finish using only the finest traditional & eco friendly materials taking inspiration from recipes & methods formulated since 1951. Each order is hand weighed, hand filled & hand labelled in our Suffolk workshop. We continue to offer a bespoke one to one service to all our customers, offering our expert advice & guidance on restoration & new projects ranging from Grade I listed churches & windmills to modern eco conversions & new builds.


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good service, matched some paint for me, can't say yet if its any good as not yet used it. Will write another review when I've used it

September 9, 2021
Unprompted review
Rated 5 out of 5 stars

A great company who were really

A great company who were really, really helpful when I needed a colour matched in a lime wash finish. The colour match was very accurate and the paint very good quality. Recommended

June 22, 2021
Unprompted review
Rated 1 out of 5 stars

Nightmare barn paint !…

Purchased some barn paint last year after reading the reviews we found a colour we liked in another brand so asked if it could be matched.. 1st lot of paint was nothing like it ..nor was the second ended up mixing 2 colours together to try get a colour we wanted a brown and ended up with a very pale green ..

After spending most of last summer rubbing down and sanding and painting after a few months the paint started cracking and now this year it's cracking peeling and blistering ..

We have no choice now but to rub down and repaint with another well known brand very disappointed with this company !!!

April 23, 2021
Unprompted review
Rated 5 out of 5 stars

Tallow Bound Limewash

I was advised to use IngibysTallow Bound Limewash after some pargetting work I did last summer was saturated with driving rain which then froze and cracked the panel so badly I had to remove it.I have now replaced it with Tallow Bound Limewash which acts like Gortex.I have already noticed the water just forms beads on the surface and does not soak into the lime Obviously my problem has occurred many times in the past and this wonderful product appears to be the solution.

March 9, 2021
Unprompted review
Rated 5 out of 5 stars

Ingilby Paints provided an excellent…

Ingilby Paints provided an excellent service. They did not have the charcoal grey colour that I wanted, so they mixed it and it was the perfect colour. I used the chalk furniture paint on top of a generic grey primer (although this wasn’t necessary, but I wanted to make sure I had enough top coat to finish the job). The paint went on smoothly and 1 litre covered 6 dining chairs with some to spare. I also used the finish coat to protect and give a modern durable finish. ( I applied with a sponge as I wanted a light coat smooth finish ). Would highly recommend the paint and the company.

November 22, 2020
Unprompted review
Rated 5 out of 5 stars

What wonderful paint this is!

What wonderful paint this is! Our house is a listed property with quite a lot of externally exposed wood (window frames, half timbering, etc.). Some of the previously applied black paint clearly had a modern petrochemical base, and was peeling and flaking off in small thin sheets of various size, and with some damage in places where the modern paint acted like plastic wrap preventing the wood from drying. A section on heritage paints in The Listed Property Owners' Club magazine helped convince me to try a linseed-oil based paint when repainting. I obtained excellent service from Ingilby over email from the start, and appreciated the small minimum order size (just 1 litre) to be able to give it a try. The paint was delivered without any fuss by Royal Mail, in a well secured, clip-sealed tin.
Now imagine the experience that followed. You open the lid of the paint tin ... reflexes prepare you to recoil from the shot of solvent fumes, but instead you are drawn in by the distant memory of the smell of linseed oil, a memory sitting hazily between old paint brushes in a long-since demolished shed, and oiling a new cricket bat as a child. Then there's the sight ... a thick luscious creamy consistency, not a runny liquid. It doesn't slosh around the tin, and you're not worried it will evaporate faster that you can apply it. You brush it onto the wood, and instantly you know you're doing something good for the timber. While modern paints cover and hide the wood, the linseed paint seeps oil-like slightly into the surface layers, retaining and accentuating the fine patina of the wood, yet still achieving the full depth of colour because of its thick, luscious consistency. It spreads easily and seamlessly across bare wood, islands of remaining old paint, sanded wood-filler repairs, metal pipework, and plastic trunking - it covers them all. Concerns about whether the paint would appear thin, or fail to adhere, or take forever to dry, all vanish. It looks stunning. It looks like wood --- well-cared-for wood. The preparation was simple, and the price really was about the same as for modern petrochemical paints, and probably less in the long term once longer life (and less time painting) are considered. There is no going back! Do your house a favour, and make the switch to linseed oil based paints for the exterior timber … and anything else in its vicinity. Ingilby will see you right!

September 9, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect.

Good, quick, reliable service. Paint is reliable and of good quality also. No complaints, everything fine.

August 3, 2020
Unprompted review
Rated 5 out of 5 stars

I have just discovered Ingilby paints…

I have just discovered Ingilby paints and purchased some barn paint for my fence around the vegetable garden. Its easy to apply and was touch dry in 10 minutes with a very solid colour finish after 2 coats. I look forward to trying more paint from the range.
I consider Ingilby paints a great find.

May 13, 2020
Unprompted review
Rated 5 out of 5 stars

Top class independent paint and lime wash manufacturers.

My dealings with Ingilby Paints have always been very good. They will do their utmost to provide the best match to any colour and in many products.
Their knowledge on Limewash products is second to none and they always provide a first class service.

October 31, 2018
Unprompted review
Ingilby Paints logo

Reply from Ingilby Paints

Cheers Dom

Rated 5 out of 5 stars

good honest company

The staff were very honest and helpful. The paint product ( masonry) is a very good product easy to use and covers well. Would definitely recommend this company thanks to all.

April 18, 2018
Unprompted review
Ingilby Paints logo

Reply from Ingilby Paints

Great. Thanks for your comments Steve

Rated 5 out of 5 stars

Fantastic service and product

Ingilby paints are a rarity- not only do they produce superb paints but have expert knowledge about their product and its application. The depth of colour that you achieve is amazing which can only be down to using quality pigments. The turn around, having once placed your order is very quick and the staff are friendly and helpful. I have been an antique restorer and upholsterer for 30 years and firms that that supply quality product and have an in depth knowledge of their product are hard to find. I highly recommend Ingilby.
Michael stone. C M Upholstery and Furniture restoration. Hertfordshire.

November 23, 2017
Unprompted review
Ingilby Paints logo

Reply from Ingilby Paints

Hi Michael, thank you for your comments.

Rated 5 out of 5 stars

Absolutely fantastic paint

Absolutely fantastic paint. I was able to turn a dark, old, dated wardrobe into a beautiful shabby chic masterpiece. Used one coat of primer and two coats of the chalk paint. I still have 3/4 of a tin left because it goes on so thick and perfectly. I look forward to buying different colours!!

August 9, 2017
Unprompted review
Ingilby Paints logo

Reply from Ingilby Paints

Hi Jordan, thanks for the great comments, much appreciated! :)

Rated 5 out of 5 stars

THE BEST CHALK PAINT BY FAR....Having …

THE BEST CHALK PAINT BY FAR....Having tried the perceived top 4 or 5 chalk paints available to the general public then having tried Ingilby chalk coat there is no comparison. This product glides onto to bare wood or coated surfaces with little or no preparation, the paint has the appearance and texture of double cream and the application is therefore smooth and easy. There is little or no odour (as opposed to one of the most popular chalk paints which has an odour that I find unpleasant), the drying time is amazing and the Finish Coat used after the Chalk Coat has dried is by far the best I have ever tried. Going forward Chalk Coat is the product I will use every time I paint furniture and other objects, painting cheap plastic tubs for the garden look so much more expensive. An added bonus the Chalk Coat does not bother my Asthma or Chronic Pulmonary Disease, (obviously I cannot speak for the Asthma community as a whole) The only issue I have is that the writing on the tins is so small, change this to accommodate older eyesight and Ingilby Paints will deserve a 5 +++

July 26, 2017
Unprompted review
Ingilby Paints logo

Reply from Ingilby Paints

Thank you Diane, so glad you like our Chalk Coat. Thanks for the great feedback.

Rated 5 out of 5 stars

Amazing service and product.

Amazing service and product.

Our "Professional" painters had turned up with normal paint. We knew we had to have breathable as its a timber listed building. I contacted Ingilby and explained. They had 20 litres of Pozilime paint mixed and ready to collect within two hours. The colour once settled is the perfect match.

Price is half what the "Professional" painters would have paid trade.

Also very helpful when we required guidance on application

Highly recommended

July 11, 2017
Unprompted review
Ingilby Paints logo

Reply from Ingilby Paints

Great, thanks for your comments Roy

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look