INIZ Reviews 135

Service is excellent, I haven't experienced any downtime and any additional request via tickets was handled quickly and efficiently!

I had issue with my setup of my MySQL server, while out of the scope of the agreement the support team fix the issue with grace, love, and easy!!

That is the kind of support that a customer needs!!
So happy with the support team.
I would highly recommend INIZ.

Regards,
Rob Oudendijk

I have used Iniz services for years. Good pricing on the SSD-VPS services - great uptime. Support is top notch.

Quick, accurate answer, problem resolved

I'm already a customer since 2016. I have a small vps. the linux OS was outdated and i needed a upgrade to a new linux distro. They helped me extremely good. I got a new vps so i could install everything. This was while my old server was still running.

i had some small issues with my install. But they helped me very well. it's amazing how well their service is!

they also respond very quickly to support tickets

While indeed a cheap price, and I was hoping to replace this with current setup with GCP.

While I admit my mistake that I didn't see the policy about proxy/vpn, as I've not encountered this before: I found my IP is banned, was not sure why (apparently my workplace IP was banned), I tried to get around it by VPN, which made things worse.

The 'support' is not a support exactly. It is incredibly rude and angry person, whom I sure this little action make him/her feel better about him/her-self, as the 'protector of the realm'. No conversation, nothing. Just cancelled my account, and refused further orders.

I'm glad this experience happened early before I invested more in their service. It is incredibly unreliable to do business with a moody organization.

Sure, it is cheaper, but I don't mind paying few euros more for a dignified experience.

I don't recommend it.

Edit 1: He claims false that I signed with false address. I didn't provide my 'street address' and 'city', because it is a bit too much to ask for a Virtual Machine. And it is interesting he claims that, since he has ZERO evidence on it.
Childish behaviors.

I have several VPS with iniz.com for some years now and the uptime has been great! Support is also fast and friendly. Recommended.

They raised the price of my service so I let it lapse. They continued to take payment at the old rate but I had no running service and they won’t refund. More than £100 out of pocket and nothing to show for it. Avoid at all costs, highly questionable ethics.

Has anyone noticed a theme to the negative reviews?

As stated, I did not cancel but did not agree to the increased charge. When you say the terms have been in place for several years, I’ve been a customer for around 8 years, have the terms in this regard changed in that time as I wasn’t notified if that’s the case.

Finally, who can really remember what they agreed to 8 years ago, this comes back to a question of ethics rather than contractual nuances

Decided to suddenly close their Sweden location with mere 10 days prior notice. No migration to new location, no automated refunds, nothing. What an absolute fraud. Don't use them if you want an actually reliable service.

I purchased a plan with INIZ, but unfortunately the resources purchased were not enough for my needs. I chose to upgrade to ensure resources were sufficient.

Unfortunately I chose not to continue with the service supplied and cancelled within 5 days.

I asked for a refund, but they argue that in their terms and conditions that upgrades are non-refundable so will only refund me for the original package purchased.

I would understand such a position had I been using their service for longer than 7 days, but I cancelled with 7 days and now have no services.

What sort of position is it not to offer a full refund? Morally reprehensible. Shame on you INIZ.

Paid with PayPal business with genuine details, services were activated and production environment were setup, so far so good.

1-2 days later received an email about a photo ID required for "verification purposes", which I declined, and this is understandable, hence I chose to receive a full refund instead of providing sensitive personal information.

My services were cancelled, however 36 hours later refund still no where to be found, intentionally / unintentionally, I guess time will tell....

A suggestion for your company is that if you take fraud protection so seriously to turn away genuine customers, is to pre authorized the payment and reverse the amount should you not accept their order- not withholding a customer's fund yet happily cancelled their order.

Been using their services for years and had zero problems. 100% uptime with no issues.

Thank you for support and excellent service for our vps since 2017 until 2020. The reason I leave is INIZ no longer have Singapore based vps. If not, I will stick with INIZ. Hope you guys have a bright future in this business

Regards
Ricky

Everything works as advertised. Support requests are speedily replied upon.

Hey! I'm pretty excited to be the customer of INIZ provider. I'v got KVM with 1482 days up time and no troubles during this period. What could i expect more? These guys listen their clients, provide good service and ready to satisfy custom needs.
Thank you!

Really like this service. The support seem really friendly and knowledgeable. Great uptime, and great time to resolve for any support tickets I have put in. Very reasonably priced too!

Kishan if you are reading this: Good job dude!

Have been using Linux VPS from Iniz for several years, very stable. Very friendly & quick responding helpdesk, when in need of technical assistance. Multiple locations and competitive pricing. Easy simple management interface. Looks like I am there to stay ;-)

Good and reliable hosting, fast and very helpful helpdesk. Customer for several years now.

When it comes to first impressions I'm not a strong believer and as a seasoned user of hosting services from different providers, this guys are the best!

As a cheapskate that I am and a newcomer to their hosting service arrangement they greeted me with utmost respect and promptly replied to any query providing even an extended service to comply with some of my requests. Imagine that... especially taking into account the day and age we all live in, where everything sucks and you don't get your money's worth, their CRM implementation is beyond anything I've seen so far and for a shamefully affordable price

All in all,
A well deserved salute is in order

INIZ is by far the best host I've ever used in all my years of working on the web. They offer rock solid reliability at outstanding prices and honour their commitments and offers. If you do have any question, it is always answered by knowledgable support individuals and any actions required are taken without you needing to follow-up with a request for them to be completed. It really is a service-first company and an outstanding provider.

If you're looking for any kind of unmanaged services. This is the place to go.