Ink Nurse Reviews 498

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly impressed with the product's quality and its effectiveness for tattoo aftercare, noting that it helps with healing, reduces itching, and maintains vibrancy. People appreciate that the cream is non-greasy, light, and versatile, often using it for various skin ailments like eczema and dry skin, not just tattoos. The staff is frequently praised for their helpfulness and for treating customers like family, contributing to an overall excellent service experience. However, some reviewers were not happy with the product for new tattoos, experiencing stinging pain or finding the cream too thin, which led to issues like cracking scabs. A few other people also felt that it couldn't alleviate extreme itchiness in specific areas, particularly during tattoo removal, despite its general effectiveness.

What people talk about most

Product

Reviewers express high satisfaction with the product, often highlighting its effectiveness for tattoo healing... See more

Quality

Customers consistently report positive experiences with the quality of the products, often describing them as... See more

Service

Clients share positive opinions on service, with many describing the company as fantastic to deal with and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising the team as fabulous and amazing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What can I say about Ink Nurse and their products.... Outstanding quality, multiple uses, great value and impeccable service. Benji, Jason and the team treat each and every customer like family. The a... See more

Rated 5 out of 5 stars

Really impressed with Ink Nurse. It kept my tattoo moisturized without feeling heavy and helped support a smooth healing process. The colors healed nicely, and my skin felt comfortable throughout. Eas... See more

Company replied

Rated 5 out of 5 stars

I have tried many different aftercare products and nothing compares to Ink Nurse. I hate aftercare that feels oily on the skin, Ink Nurse however is the complete opposite. Not only does it feel amazin... See more

Rated 5 out of 5 stars

Had an issues with my order (not the companys fault) and had quick and amazing customer service. The product itself is phenomenal - there's nothing like this on the market! Heals, no itch, and help... See more

Company replied


Company details

  1. Cosmetics Industry
  2. Beauty Product Supplier
  3. Tattoo Shop

Written by the company

Ink Nurse® – Australia’s #1 Tattoo Aftercare & Skin Recovery Cream Ink Nurse® is more than just tattoo aftercare—it’s a trusted skin recovery solution used by thousands across Australia for tattoos, eczema, psoriasis, TSW (topical steroid withdrawal), and other inflammatory skin conditions. Our fast-healing, non-greasy formula is packed with natural botanicals and backed by science, making it a must-have for any skin first-aid kit. Recommended by tattoo artists and healthcare professionals alike, our multi-purpose remedy cream is proudly Australian made, vegan, and endorsed by the Australian Tattooists Guild. You can now find us stocked nationally in over 600 Chemist Warehouse stores as the leading brand in their dedicated tattoo care category. Real results. Real skin transformations. From tattoo healing to calming flare-ups, burns, bites and everything in between—Ink Nurse is trusted by both inked and non-inked customers who value powerful skin support without the nasties. ✔ Fast tattoo healing with no itchy phase ✔ Safe for eczema, psoriasis, and sensitive skin ✔ Loved by the TSW community ✔ Multi-use for bites, burns, dry skin, rashes ✔ Recommended by tattoo professionals ✔ Proudly Australian made and cruelty-free Join the growing community of Aussies who swear by Ink Nurse®—because your skin deserves better.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

498 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Love the wash the cream not as much

The wash is extremely good. The cream just wasn’t thick enough. Was super thin and didn’t soak in

June 9, 2026
Unprompted review
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Reply from Ink Nurse

Hey Charlotte, sorry to read this - we are obviously very happy you enjoyed the wash, it's certainly a very advanced formula and does a tremendous job with a lot of added benefits but not so thrilled to hear about the cream. It's widely regarded and known for being "thin" and lightweight compared to balms - that's the whole purpose of it and it's very absorbing, so perhaps just something that isn't your taste or used to? That's okay - thanks for taking the time to leave a review regardless. Thanks :)

Rated 5 out of 5 stars

Really impressed with Ink Nurse

Really impressed with Ink Nurse. It kept my tattoo moisturized without feeling heavy and helped support a smooth healing process. The colors healed nicely, and my skin felt comfortable throughout. Easily one of the best tattoo aftercare creams I've tried. Would happily use it again for future tattoos.

June 9, 2026
Unprompted review
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Reply from Ink Nurse

Thanks so much Josiah, we're glad to hear you think ink nurse is the best tattoo aftercare you've tried!

Rated 5 out of 5 stars

Really great ethical company

Really great ethical company, no animal testing and vegan! Also I love the aftercare, it’s the best by far and my tattoo healed really fast with it. . Will order again!

May 6, 2026
Unprompted review
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Reply from Ink Nurse

Thanks so much Lily! Appreciate the time taking to reply. Ink Nurse has always been and will always be a vegan and cruelty free tattoo aftercare company.

Rated 5 out of 5 stars

Best of the best

The best tattoo cream that you can use for the aftercare of your tattoo, I healed twice as quick and had no itchy feeling at all, I would definitely recommend using ink nurse for your next tattoo

June 14, 2025
Unprompted review
Rated 4 out of 5 stars

Almost perfect

Almost perfect. Disclaimer, this was used for tattoo removal. Ive had 6 tattoo removal sessions on very large areas. My entire foreman removal was the worst. Alot of large blistering, excessive heat but mostly extreme itchiness nonstop. I previously used bepathem. It was good for stopping infection but that's about it. I tried ink nurse on my third session and was so relieved. It stopped itchiness 90% of the time. Which is the most important thing, so I could sleep and not think about it during the day. Essentially just eased the whole process. I was able to apply it, put tubi grip on it and forget. The blisters just went flat and the top layer of skin eventually peeled off. I tried it again for the upper part of my arm but there was a part near my elbow that was relentlessly itchy and hot. It woke me at night, I put ink nurse, steroidal cream and ice on it all at once, but none of it worked. I just think that was an extreme reaction to the removal process because it wasn't the whole area, just a certain spot. So, that's the only downside to not having made it perfect. It couldn't alleviate a certain area of itchiness that was unbearable. But mostly it works really well and I'll continue buying it.

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

It’s the best cream I have used on my…

It’s the best cream I have used on my tattoos it made the itching process completely disappear and made my old tattoos pop, and it was also amazing on my newborns skin when her eczema flared up, it’s the best multi purpose cream around

December 29, 2024
Unprompted review
Rated 5 out of 5 stars

As a loyal bepanthan customer for…

As a loyal bepanthan customer for years, when I found Ink Nurse, my life was changed. All my tattoos I've healed with Ink Nurse just look better. Even with the same artist! Not to mention the colour pop when I chuck some on as a normal moisturiser.
It's calming and soothing and I loved the old packaging style. I'm glad with the packaging change the product stayed the same.
I will always recommend Ink Nurse to my tattooed and non-tattooed friends alike, because it's good for everything! Not just tattoos!
If you haven't tried it, definitely give it a shot. You won't be disappointed.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

All hail INK NURSE

What can I say about Ink Nurse and their products.... Outstanding quality, multiple uses, great value and impeccable service. Benji, Jason and the team treat each and every customer like family. The aftercare cream works so well on tattoos, coriasis, most all skin ailments, wounds/sores related to cancer treatments, sunburn, simply dry skin and don't get me started on Foamnurse (gods elixir)... We definitely need more Aussie-made legends like these guys.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

I have tried many different aftercare…

I have tried many different aftercare products and nothing compares to Ink Nurse. I hate aftercare that feels oily on the skin, Ink Nurse however is the complete opposite. Not only does it feel amazing on your skin, takes that horrible itch away, leaves your skin feeling silky and soft not only and gross! I loved it that much after trying it, i started stocking it in my studio! If you thinking about trying it i strongly recommend grabbing some and slapping it on your tattoo. Your skin will thankyou!

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Ink Nurse literally GOAT..imo

I've been using Ink nurse still the early days and honestly haven't used anything else for my skin care. I use it for all my after tattoo treatment and maintenance! I also buy this purposely for my daughters eczema-again as a maintenance cream and when she has flare ups.(beats the topical steriod creams they prescribed her) I even use this as an after shave lotion 😅 i know it sounds crazy but i do and i stopped getting the rash afterwards! I highly recommend it to anyone and everyone i talk to about creams.
Keep up the good work team!

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

highly reccommend

Tried a lot of remedy creams but this one of the few that works well and it’s a huge plus that it’s affordable and made up of healthy ingredients. My tattoos have healed so well, hardly any itching and it’s great for sunburn, blemishes, and even daily moisturising.

June 28, 2025
Unprompted review
Rated 1 out of 5 stars

I miss the old formulation.

I miss the old formulation and packaging. It used to heal my tattoos so well but now it just looks and feels like an average cheap cream. It also has a phenoxyethanol which is a risky ingredient. It's not suited for a baby's bottom so not sure why it's ok to use on a fresh tattoo.

December 21, 2024
Unprompted review
Ink Nurse logo

Reply from Ink Nurse

Hi Regina,

Thanks for your input and feedback.
We can’t find your name in our system having ever ordered? Was it off a supplier/retailer?

Anyway, to address your concerns/points:

A) The old packaging had too much plastic and was insanely expensive. We now use less wastage and more recycled materials, our packaging is cheaper but our ingredients more expensive and higher quality.

B) Brands such as Neutrogena, Olay, L’Oréal, Clinique, Kiehl’s, and many, many more use the same preservative. It’s a safer preservative rather than parabens and is widely accepted as an excellent bacteria and microbial growth preventer. The FDA and very strict EU Compliance approves it up to 1% and we use much less than that.

Rest assured, our expert chemists and scientific testing rounds have well and truly done their diligence and our formula is very purposefully designed FOR TATTOO WOUNDS. Not baby’s bottoms.

I can assure you that our ingredients are not cheap and everything has improved from the old formula to the new formula. We used to see 1/500 customers have a less than ideal reaction with the old formula, now, we’ve literally not had a single person complain that we’re aware of. Drastically reducing potential irritation - which when it comes to skincare, in particular for tattoos - is a monumental feat, as it’s incredibly individual when it comes to this niche.

Our formulations include premium botanicals and plant-based extracts that are not only effective but unlike cheaper alternatives, we don’t rely on low-cost fillers or bulk-produced ingredients, we invest in natural, potent ingredients that deliver visible results.

While we would’ve preferred feedback via contacting us than a 1 star review, it’s okay, we value everyone’s opinion and hope this helps. If we’re not what you’re after that’s totally fine, there’s plenty of brands popping up now.

Thanks Regina. Have a great Christmas!

Jason

Rated 5 out of 5 stars

Itchy tattoo? Look no further! 😍

I got a new tattoo 4 days ago, and today the itchiness was unreal! Went to chemist warehouse and found this product! It helped with the itch soo much! So glad i purchased the biggest bottle and not the small tub!

December 11, 2024
Unprompted review
Rated 2 out of 5 stars

It's a basic moisturiser.

One of the worst "tattoo" after-care products I've ever used.
On a fresh tattoo, it burns. Honestly burns, worse than the tattooing itself
It's just a basic moisturiser (look at the ingredients and compare them to a cheap moisturiser, almost identical).
Doesn't go very far. Burned through a whole tub in 1 week of twice daily applications on a 1/4 thigh piece.
They seem to delete negative reviews from any location they have that power. E.g. Facebook. I've commented my poor experience on over a dozen of their posts, only for my comments to be removed, or the whole post being removed.
It also appears that they are paying for positive reviews. Products like this should recieve a 3.8-4.2 star reviews, just based on people's preferences, or bodily reactions. But these seem to have overwhelming amounts of 5 star reviews.

Some of this is opinion based on available information, others are personal experiences.
Do with it what you will. At the end of the day, you can buy an almost identical product from Kmart.

Edit to address their response:
I purchased from Chemist Warehouse, not directly, that's the problem when you go national with a chain, you lose direct contact with customers.
With such rave reviews on a product, and no poor ones, anyone would try again after an initial use brought along a weird, or according to them, unheard-of reaction.
Multiple people have posted about this burning sensation, but their posts keep getting removed.
I have only ever used my own Facebook profile, I do not "create" others.

October 14, 2024
Unprompted review
Ink Nurse logo

Reply from Ink Nurse

Hey Matthew, We recall your out of pocket commentary on occasions and are unsure why you’re continuing on with it considering there’s no recollection of any orders under your name, ever.

If any skincare product irritates your skin, you discontinue use, it’s common knowledge to spot test and also listed (by law) on packaging printed directions. So, if you did get your hands on our new formula and products and have this very rare (unheard of for the new formula tbh) experience, then that’s unfortunate and we are sorry to hear. However you don’t need to continue to create Facebook profiles and come to our Trustpilot account - which we haven't used in a very long time.

Anyway, we hope you have got this out of your system now and wish you the best. We’re a small Aussie team having a crack with Aussie made and owned products, partnering with the world’s leading chemists and plant extraction specialists to ensure the quality of our ingredients and products.

For the record - we have NEVER paid for anything regarding reviews or anything like that. We’ve let our brand ethos and products do the talking.

Thank you for your opinion, wish you well.

Cheers, J.

Rated 5 out of 5 stars

The best there is.

Best Australian owned, vegan, cruelty-free product I've found for tattoo after care. Tried many others but this is now my go to as I find it far superior to other creams out there.

July 7, 2024
Unprompted review
Rated 1 out of 5 stars

Non existent customer service and keeping my money

I ordered the cream but no 'it's been posted' notification. My friend had some so I bought it off of her. I wrote to them to say if it's not posted, please cancel. I had order a small pit and medium pot. They said I'd been refunded but they only refunded the small pot and not the large. Also not refunding postage, even though it was never posted. Have emailed. If no Joy I will get credit card or PayPal involved and update.

March 6, 2024
Unprompted review
Ink Nurse logo

Reply from Ink Nurse

Hey Jen! We just looked into this with our UK rep and can see that she did refund the whole order?

You ordered 2 x 100ml jars with our promo of giving the 2nd one for free.

There has been issues with stock in the UK but she did refund you, so there is no “keeping money”?

You’ve ordered a few times without issue and this has been the only time a hiccup with stock has happened and it’s been refunded.
Milly will reach out to you again now to confirm again that the entire amount including shipping has been processed for refund.

But please, a 1 star review without facts is pretty unfortunate. We’ve just read your emails and you even show that it’s been refunded. Shipping included.

Have a lovely weekend, hope to have you back one day.

- Jason, Founder
Ink Nurse
Australia

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