I had a small issue & Ink Owl went above and beyond to remedy it. I was floored by their immediacy, professionalism, and truly empathetic customer service. The quality of their toner, the way they tre... See more
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I’ve had so many discount ink cartridge companies that I used whether it be self filling cartridges or their pre-fill cartridges and I recommend this company 110% above and beyond any other company.... See more
We ran into an issue with delivery. Our Post Office had a photo of my package just before delivery, but there was no package in our rural mailbox. Disappearing ink? Mailbox thieves? The folks at Ink... See more
Top flight customer service backing up a good product. Having grown frustrated at Dell’s price gouging for OEM toner cartridges, I gave Ink Owl a try. I am very pleased. Reusing a cartridge... See more
Company details
Written by the company
InkOwl sells toner and inkjet refill kits, compatible cartridges, and more to help the average Joe beat the printing companies' outrageous prices. Over the last ten years, InkOwl has served tens of thousands of satisfied customers.
Contact info
102 W Service Rd, PMB 122, 12919, Champlain, NY, United States
- 1-888-446-5695
- info@inkowl.com
- inkowl.com
Really pleased!
I came here shortly after placing my order with InkOwl (I know!) and my heart sank a little. I wondered had I been scammed. Anyway I'm currently typing this review as my printer purrs merrily away with the bulk ink and refillable cartridge set I bought.
Lovely prints and no more blocking nozzles on the print head. Delighted with my purchase. I had a pay a good chunk extra for "postage" in a second email but that also included the import taxes so I was happy enough. I'll definitely be back when I need more ink to refill my refillable cartridges. Thank you! :)
March 20, 2023
Unprompted review
Sublimation Geniuses - InkOwl forever.
I have been using sublimation for almost 10 years. I used to purchase expensive inks from Sawgrass, then found out about InkOwl. I purchased ink first for a new printer, an Epson 7720. I had no idea that I needed a new ICC profile to get the colors perfect. I contacted InkOwl, and they spent countless hours with me, getting me setup with a profile, and making sure my settings where correct. My prints not only came out better then the expensive Ricoh printer, but at a fraction of the cost now. My business started to see some major profit increases because of this switch. Years later I bought a new Epson 2800, and again, InkOwl worked with me on a perfect ICC profile, called me and walked me through printer settings, and spent hours helping me make it absolutely perfect.
Their communication skills are beyond impeccable, and not only respond to emails immediately, but go out of their way to make sure you are taken care of. The inks I have used for 4 different printers now, all of which are the best way for our business to be profitable since they are so inexpensive but perform so well. InkOwl has my dedication as a customer for life. Customer service is the cornerstone to any business, and this company has that down to a science.
They are ink artists with the best people ever working for them. Thank you InkOwl for everything you have done for me!
January 17, 2023
Unprompted review
Ripp
First, after an order for 128 USD I received an email stating that the shipping was incorrect and that I needed to pay an additional 28 USD to complete order. Fine. Now after 7 weeks I still have not received my order. I have contacted Ink Owl and the only reply I ever receive are screenshots of the tracking page showing the order is still in transit. Nothing else. Just a screenshot. I have already contacted my credit card and will receive this charged reversed.
August 7, 2022
Unprompted review
Placed on order, got charged and then they email asking for more shipping charges.
Placed an order for delivery outside North America, paid for shipping , the order got charged to my card. Got an email from customer service asking for $10 more for shipping. I said no. This would have brought the shipping charges to 50% of the item's cost! They cancelled the order. Now waiting for the refund to my credit card. Terrible experience and customer service. Waste of time for non US based buyers.
January 13, 2022
Unprompted review
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