Let's hope you don't need to return anything
Firstly let me say I have been a regular ILWF customer for the last couple of years and the products themselves are fab however the website and customer service is diabolical. My advice would be use the website to look at what you like it and order it elsewhere like in Topshop or on asos.com.
I placed 2 orders at the end of June and one at the beginning of August, and returned them by next day delivery the very next day after they were received. The June orders took until the 28th and 29th July to be refunded and I am STILL waiting for the order place on 2nd July to be refunded...absolute joke. I have also sent an email and facebook message chasing this both of which have been ignored.








