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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the customer service for being outstanding, quick to respond, and very helpful with various inquiries and issues. Many people highlight the high quality of the products, noting that they are effective and deliver positive results. The promptness of the support team in addressing questions and resolving problems is frequently mentioned as a significant positive aspect. However, some people were dissatisfied with the products, stating that they did not experience any benefits or that they caused stomach issues. A few other people also felt that the ordering process was confusing, leading to accidental double orders or difficulties in managing subscriptions.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. While many customers express satisfaction, praising the... See more

Customer service

People report positive experiences with customer service. Many customers praise the prompt, helpful, and... See more

Order

Consumers have mixed experiences regarding their orders. Many report positive interactions with customer... See more

Quality

Users describe positive interactions with product quality. Many consumers are highly impressed, finding the... See more

Response time

Customers consistently note positive experiences with response times, often highlighting the speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my second order and never been disappointed. the night shred does really help me. when I wake up in the morning I don’t feel bloated and my days supplements curbs my appetite and gives me ener... See more

Company replied

Rated 5 out of 5 stars

I am super excited about these products. I have been an influencer and an ambassador for several companies for the last 12 years on supplements. Wish this company had that opportunity because I would... See more

Company replied

Rated 5 out of 5 stars

They have great customer service support!! And awesome products!! I accidentally ordered extra stuff I didn’t need and I contacted their customer service team and explained what happened and they too... See more

Company replied

Rated 5 out of 5 stars

Just started with Inno Supps. To start, excellent experience with ordering and delivery. Great support and quick responses from their support team as I had questions about my order and then great supp... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

Natural High Performance Supplements ⁣


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Total health amplified all the way around!

I am super excited about these products. I have been an influencer and an ambassador for several companies for the last 12 years on supplements. Wish this company had that opportunity because I would totally jump on the wagon. I purchased the FEMALE SHRED STACK It comes with Inno Glow, Volcarn 2000, Inno Shred, Night Shred , Inno Cleanse, Complete PMS Support. WOW, i’m sleeping amazing, seemed like my cortisol face is shrinking. I’m staying thirsty so drinking more water. I sweat my foot off at the gym with the Volcarn, I gave my 21 year-old daughter the PMS support since I had a hysterectomy and she is amazed. They truly are amazing products.

September 19, 2025
Unprompted review
Inno Supps logo

Reply from Inno Supps

Hi Kim,

Thank you for sharing your experience! We’re happy to hear how much you’re loving the Female Shred Stack and that both you and your daughter are seeing great results.

We actually do have an ambassador program, feel free to reach out to our team for more details, we’d love to share the info with you.

-Inno Supps Team

Rated 5 out of 5 stars

Fast customer service.

Fast customer service.

September 16, 2025
Unprompted review
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Reply from Inno Supps

Hi Lancea,

Thank you so much for sharing your feedback! We appreciate your support.

-Inno Supps Team

Rated 5 out of 5 stars

I rated InnoSupps a 5 star…..

I rated InnoSupps a 5 star…..
I had an issue…My auto subscription processed and was being delivered to my previous address. I contacted customer service and they immediately rerouted my delivery to my current address and updated the system to reflect the changes.

I also returned a shipment. They immediately processed my return and issued my credit.

September 15, 2025
Unprompted review
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Reply from Inno Supps

Hi Danielle,

Thank you so much for the 5 stars! We’re happy our team could jump in quickly and make the process smooth for you. We’ll always be here to help whenever you need us!

-Inno Supps Team

Rated 1 out of 5 stars

Don’t waste your money

I’m 42 years old and my libido has been going down for the past 3 years. I bought 3 bottles of the supplement thinking it will improve my energy and sexual desire but nothing has changed. I suggest you only buy 1 bottle to start with and see how it goes. It didn’t work for me at all. I thought something might change but it didn’t. You are better of talking to a gp than relying on this. I feel do regretful spending 300$ for nothing.

September 13, 2025
Unprompted review
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Reply from Inno Supps

Hi there,

We’re sorry to hear the product didn’t meet your expectations. Everyone’s body responds differently, and while many customers notice improvements, results can vary from person to person.

Since you’ve been experiencing these concerns for some time, we recommend discussing them with your doctor, as there could be other factors that supplements alone cannot address. Our products are dietary supplements, not medications. If there is something else contributing to your experience, your doctor may be able to help identify it.

If you’d like, our team can also make personalized product recommendations based on your specific needs. Please feel free to reach out to us, we’d be happy to help.

-Inno Supps Team

Rated 1 out of 5 stars

Do not get this

Do not get this! They will try everything they can to scam and make more money off you. Pieces of shit

September 11, 2025
Unprompted review
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Reply from Inno Supps

Hey there,

We’re sorry to hear you feel this way. Since no details were provided, we’re unable to review your account or understand what led to this feedback. If you’d like us to look into your concern, please reach out with your information so we can investigate further.

-Inno Supps Team

Rated 5 out of 5 stars

Fast Promt Resolution

I had an issue with my latest Subscription Order and all I did was contact Inno on Chat online and my issue was taken care of. Very helpful and extremely fast results with solving my issue. Thank you so much.

September 10, 2025
Unprompted review
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Reply from Inno Supps

Hi Lauren,

We’re so glad our team could jump in and get things sorted quickly for you! We’ll always be here to help whenever you need.

- Inno Supps Team

Rated 5 out of 5 stars

Amazing products, superb customer service!!

Not only are their products amazing, but their customer service was excellent and quite impressive! I made a mistake on an order during a Sunday evening, late at night. I reached out to the customer service department, and truly thought no one would get back to me. Within two minutes a wonderful customer service agent reached out and fixed my problem immediately. Truly, the best customer service I’ve ever had!

September 7, 2025
Unprompted review
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Reply from Inno Supps

Hi Brittany,

Thank you so much for your kind words! We’re thrilled to hear our team was able to help you so quickly , even on a Sunday night! We’ll be here anytime you need us.

-Inno Supps Team

Rated 1 out of 5 stars

Scam

I tried to order from Inno Sups. My payment went through but I never got an email confirmation, which made me suspicious. When I called the phone number on my Pay Pal receipt, it went to a company called 'bank click' and they never heard of the company described on the payment. Really bad experience.

September 7, 2025
Unprompted review
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Reply from Inno Supps

Hi Barbara,

We’re sorry to hear about the confusion with your order. I checked on our end, and your order was received Yesterday but is currently on hold because a dispute was opened with PayPal. Unfortunately, orders are automatically paused until the dispute is resolved.

For the fastest resolution, we recommend contacting us directly at customerservice@innosupps.com so we can assist you right away and prevent any further delays. We’re happy to help get this sorted for you.

-Inno Supps Team

Rated 5 out of 5 stars

Misdirected Package

I had two packages expected to be delivered on the same day. Both were delivered at the same time, but to the wrong address! I reached out to Inno for assistance and they were very understanding and helpful. As it turns out I was able to obtain my package and am truly grateful for the assitance I received with a special mention going to Vanessa!
Thank you!!!

September 5, 2025
Unprompted review
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Reply from Inno Supps

Hi Dan,

We’re so glad to hear everything worked out and that you were able to get your packages! Thank you for taking the time to share your experience and for recognizing Vanessa , we’ll be sure to pass along your kind words to her. We’re grateful for your patience and are always here if you need anything else.

-Inno Supps Team

Rated 1 out of 5 stars

Buyer Beware - Adverse side effects

I purchased Trim Biome™ GLP-1, Night Shred™ GLP-1, Inno Shred™ GLP-1 and started taking the product a few days ago as direct. 2 pills of trim bone in the morning, 2 Inno Shred 30 to 60 minutes before food and 2 pills of Night Shred 30 minutes before bed. I felt a little jittery at first, but figured that was my body getting used to the product. I made sure to drink plenty of water. Then, out of now where the adverse side effects started happening. Stomach cramping, constant diarrhea and non stop vomiting's for 24 hours. Needless to say, i immediately discontinued the use of this product. I reached out to their customer service team, and while they were sorry to hear about my experience they were more then happy to let me know that i can return the product, albeit for a small shipping fee that they will deduct from my purchase price. I am not returning this product because i want to, i had the full intention of using it. I am returning this product because of its adverse side effects and what they did to me and probably countless others. Use these products at your own risk, better yet, don't use them at all and save yourself the trouble of being sick for 24 hours. As i finish writing this, i still cannot stomach food and my entire body is still shaking.

September 4, 2025
Unprompted review
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Reply from Inno Supps

Hi Kevin,

We’re very sorry to hear the products did not work out for you and that you had such a difficult experience. Your health and safety are always our top priority, and we take feedback like this very seriously.

We can confirm that your order has already been refunded.

While many of our customers tolerate these products well, we understand that everyone’s body can respond differently depending on individual circumstances. Given the symptoms you described, we strongly recommend checking in with your physician, as they could be related to something beyond the supplements.

Thank you for bringing this to our attention. We truly wish you a speedy recovery, and please don’t hesitate to reach out if there’s anything that remains unresolved.

-Inno Supps Team

Rated 4 out of 5 stars

Customer service top notch

Customer service was very responsive and made things right almost immediately! I'm super impressed. Hopefully the product is as great as their customer service!

September 5, 2025
Unprompted review
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Reply from Inno Supps

Hi Danielle,

Thank you for sharing your experience! We know you'll love our products just as much as we do!

-Inno Supps Team

Rated 5 out of 5 stars

WELL NO WAY!

I got trapped and confused in their damn sales funnel and double ordered without knowing it. And it was a big order, so the double was a shock. I contacted support through their AI Chat tool and was soon connected with live agent RONA... who handled it like a BOSS!!

Thank you RONA! OK, so if their product experience matches my customer experience, i will be back for more.

Thank you INNO TEAM! ~ Kirk

August 26, 2025
Unprompted review
Inno Supps logo

Reply from Inno Supps

Hi Kirk,

Thanks for the kind words! We’re thrilled Rona took great care of you, she’s a superstar on our team. We’re all about making things right and keeping it smooth from start to finish.

Can’t wait for you to dive into the products. If they hit the mark like Rona did, we’ll be seeing you again soon!

-Inno Supps Team

Rated 5 out of 5 stars

Customer service was very helpful

Customer service was very helpful. Val was able to cancel my order quickly.

August 25, 2025
Unprompted review
Inno Supps logo

Reply from Inno Supps

Hi Jody,

Thank you for your feedback! Let us know if you need anything else, we're always here to help.

-Inno Supps Team

Rated 5 out of 5 stars

Their Customer Service team is Fabulous!

Their Customer Service team is fabulous! Queries are answered promptly.

August 25, 2025
Unprompted review
Inno Supps logo

Reply from Inno Supps

Hi Adele,

Thank you for taking the time to share your feedback! We’re always here if you need anything!

-Inno Supps Team

Rated 5 out of 5 stars

Great Products!

Love InnoSupps products! I’ve tried multiple and I’m always satisfied. They work well and continue to work whether I use them for a couple weeks or months. I’ve used their inno shred, night shred, gut health, inno cleanse, and more. Their customer service has always been excellent as well. Anytime I’ve had a question or issue they respond quickly and sort it out.

August 24, 2025
Unprompted review
Inno Supps logo

Reply from Inno Supps

Hi Sarah,

Thank you so much for the kind words and continued support! We're thrilled to hear you've had a great experience with both our products and our customer service team. It means a lot to know that Inno Supps has been a consistent part of your routine. We're here anytime you need us!

-Inno Supps Team

Rated 4 out of 5 stars

Inno Supps definitely helped me lose the weight I wanted to lose!

Inno Supps definitely helped me lose 110 lbs over the past 6 months. Using their products (Night Shred, Shred, etc) helped me reach my goal!! Don't usually leave comments or do reviews, but Inno deserves it. Thank you!

August 23, 2025
Unprompted review
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Reply from Inno Supps

Hi Gene,

Thank you so much for sharing your experience! We're thrilled our products supported your wellness journey. Congrats on reaching your goal, and we truly appreciate your support!

-Inno Supps Team

Rated 1 out of 5 stars

It ate the lining of my small intestine

I used innocleanse for a couple of weeks. I never noticed myself getting any slimmer & after a couple of weeks I ended up in the hospital with severe intestinal inflammation. Innocleanse literally ate away the inner lining of my small intestine. Please avoid this product. I'm working with my doctors now to see if there is a direct connection between innocleanse & my condition. I was in the hospital for 3 days.

August 14, 2025
Unprompted review
Inno Supps logo

Reply from Inno Supps

Hi Eddie,

We’re sorry to hear about the symptoms you experienced and appreciate you taking the time to share your feedback.

As part of our internal quality and safety protocols, we’ve documented your report. We also looked into your order history and noted that you had previously used Inno Cleanse in both 2020 and 2022 without reporting any issues. The formula has remained the same during that time.

While we understand your concern, we’re glad to hear you’re working with your doctor to explore what may have caused your symptoms. Digestive discomfort can sometimes be influenced by a variety of external factors, including diet, hydration, medications, or pre-existing conditions, so it’s important to take a comprehensive approach when evaluating any health changes.

Wishing you a steady recovery,

-Inno Supps Team

Rated 5 out of 5 stars

I bought the female shred stack and it…

I bought the female shred stack and it works! Start slow like 1 capsule a day until you get used to it. I did my in body analysis and in 3 months, i lost 5 lbs of fat and 3.4% of total body fat (for my weight) I’m 5’2 and about 110 lbs.

August 18, 2025
Unprompted review
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Reply from Inno Supps

Hi Anna,

Wow!! Your results are amazing. Thanks so much for sharing your experience with us. You’re absolutely crushing it, keep going!

-Inno Supps Team

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