INOV8 - SheffieldReviews 

64
TrustScore 5 out of 5

4.8

Dyson Place 6, Sheffield, S11 8XX Sheffield, Sharrow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I dropped into the shop at lunch time on the 24th June and the two in the shop were awesome. Super helpful and got me what i needed quickly so that i could get back to the horrors of work and still ha... See more

Company replied

Rated 5 out of 5 stars

So friendly and welcoming and inspiring. I feel encouraged to do more running and getting out after talking to the staff. Passionate about being active and know about the products they sell. They... See more

Company replied

Rated 4 out of 5 stars

Great relaxed environment with quality products. Good level of knowledge about the products too

Company replied

Rated 5 out of 5 stars

I went to buy a pair of Mudtalon running shoes. The assistant was extremely helpful and patient as I tried another size just to check and then bought the original pair. She was also a runner which mea... See more

Company replied


Company details

  1. Shoe Store
  2. Activewear Store
  3. Outdoor Clothing and Equipment Shop
  4. Running Store
  5. Sportswear Store

Written by the company

Forged in the fells and mountains of the English Lake District in 2003, INOV8 is an ambitious and innovative sports brand. It thrives to empower the world's physical and mental fitness through more fulfilling sporting experiences, with pioneering products and innovations that keep athletes within the flow. Across its three categories of Run, Walk and Gym, INOV8 is neither over or under engineered, in the belief that nature knows best. Products and innovations are developed to enable ‘the flow’ – a state of mind and feeling sportspeople get when all distractions fall away, leaving nothing but the pure enjoyment of accomplishment. This allows runners, walkers, hikers and gym enthusiasts to go faster, or longer again. INOV8 make purposeful design decisions that strike a precise balance between the body and the environment to enable a more fulfilling sporting experience. Throughout its 20+ years, INOV8 has led the way and been rewarded with many prestigious awards. It continues to proudly call the Lake District its home, testing ground and design centre. Trusted by sportspeople worldwide, a third decade under the leadership of innovative founder Wayne Edy is now in progress. In truth though, INOV8 is just getting started. #AmbitionInMotion


Contact info

  • Dyson Place 6, Sheffield, S11 8XX, Sheffield, Sharrow, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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1-star

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4.8

All reviews

(64)

1,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent shoes

Excellent shoes, really comfortable from the start Strong feel like they’ll see me through all sorts of terrain . Great for rough walking and trail runs but also okay around town.

January 26, 2026
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Hi Marie,
Thank you so much for leaving this review! We hope you will continue to enjoy your INOV8 kit.
With thanks,
the INOV8 team

Rated 5 out of 5 stars

I got the shoes I wanted

I got the shoes I wanted. The staff were warm, friendly and helpful. Always a pleasure to visit and spend a little money 😁

February 10, 2026
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Hi Will,
Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience at our York Store.
Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all.
Best wishes,
the INOV8 team

Rated 5 out of 5 stars

Community love and passion at the heart ♥️ of what they do.

So friendly and welcoming and inspiring.
I feel encouraged to do more running and getting out after talking to the staff. Passionate about being active and know about the products they sell.
They engage positively giving me information about runs/ groups me and my husband could join.
It has a community feeling in the shop and that’s really lovely.

January 24, 2026
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Hi Jenny, Thank you so much for taking your time to leave this review. We really appreciate it :) All the best, the INOV8 team

Rated 5 out of 5 stars

Excellent shopping experience

The salesperson was excellent thanks.

Gave clear explanations and understood exactly what my needs were.

They provided advice but were not pushy.

The shop had calm ambience about it- perhaps the lighting and space.

It made me want to return next time I need sports kit.

January 23, 2026
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Hi Katy, Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience. Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all. Best wishes, the INOV8 team

Rated 5 out of 5 stars

Great service

Great service and parcel arrived in time. We called in at the Sheffield store and staff were brilliant. They didn’t have the size in store that we needed but they gave great advice on how to buy what we needed online. Will be going back to the store very soon!!

January 5, 2026
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Hi, Thank you so much for taking your time to leave this review. We really appreciate it :) All the best, the INOV8 team

Rated 5 out of 5 stars

Welcoming and knowledgeable staff

Welcoming and knowledgeable staff. Excellent selection of products and sizes. Good vibes!

January 17, 2026
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Hi Lauren, Thank you so much for leaving this great review! We hope you will continue to enjoy your INOV8 kit. With thanks, the INOV8 team

Rated 5 out of 5 stars

Purchase of Mudtalon shoes

I went to buy a pair of Mudtalon running shoes. The assistant was extremely helpful and patient as I tried another size just to check and then bought the original pair. She was also a runner which meant she understood the needs of customers. We had a discussion about the RSR last weekend. This is the second time I’ve purchased in this store and will do so again.

January 15, 2026
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Hi Judith, Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience. Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all. Best wishes, the INOV8 team

Rated 5 out of 5 stars

Friendly staff and nice spacious store

Nice store layout, friendly and helpful (but not pushy) staff, nice range of well-designed kit!

January 5, 2026
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience :)
Best wishes,
The INOV8 Team

Rated 5 out of 5 stars

Excellent service and always with a smile

I have popped in a few times, this was my first purchase. As always the team were very happy, helpful and knowledgeable. It was easy to find what I wanted and the lady serving me gave me plenty of time and despite being the last customer near the end of the day I wasn't rushed.

January 4, 2026
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Hi Ben, Thank you so much for leaving this great review! We hope you will continue to enjoy your INOV8 kit. With thanks, the INOV8 team

Rated 5 out of 5 stars

Great service

I'd bought a pair of fell shoes in May and had done less than 100 miles in them. They had started to fall apart. The shop exchanged the with no fuss - apologising for the inconvenience and saying that it was the first pair of that model they'd seen fail like that.
Fantastic service. I'd recommend Inov8 shoes to anyone and the Sheffield shop to anyone local.

January 4, 2026
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Hi mark.
Thank you for the fantastic review, its great to know the team were able to resolve the issue.
We hope you enjoy your INOV8 kit.

Rated 5 out of 5 stars

Dyson Place

Very helpful and knowledgeable staff. Good range of products available in shop

January 3, 2026
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Hi Jo,
Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience at our Sheffield store.
Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all.
Best wishes,
the INOV8 team

Rated 5 out of 5 stars

Great customer service

Great customer service. Informed staff, relaxed buy.

December 30, 2025
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Hi Catherine , Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience. Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all. Best wishes, the INOV8 team

Rated 5 out of 5 stars

Very knowledgeable customer service and…

Very knowledgeable customer service and advise.

December 28, 2025
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Hi Deborah.
Thank you for taking the time to write a review.
I6ts great to hear you were happy with the service received in store.
We hope you enjoy your new INOV8 kit
Best wishes.
The INOV8 team

Rated 5 out of 5 stars

Really helpful & knowledgeable shop…

Really helpful & knowledgeable shop assistants

December 28, 2025
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Hello.
Thank you for taking the time to write a review.
We're please to hear the team instore were able to help you find the perfect kit.
Best wishes.
The INOV8 team

Rated 5 out of 5 stars

Outstanding customer service!

Outstanding customer service!

Just the nicest and most helpful shopping experience. Thank you. The shoes are great too!

December 23, 2025
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Hi Lucy, Thank you so much for taking your time to leave this review. We really appreciate it :) All the best, the INOV8 team

Rated 5 out of 5 stars

The staff were really helpful and…

The staff were really helpful and knowledgeable. They clearly knew the products very well and made the buying experience special. You felt you were in expert hands.

Excellent!

December 19, 2025
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Hi David ,
Thank you for taking your time to leave us some lovely feedback. It is great to hear you are happy with your shopping experience from our Sheffield store!
Please don't hesitate to get in touch with our Consumer Care team via the website or pop back in store if you have any questions at all.
Best wishes,
the INOV8 team

Rated 5 out of 5 stars

. Well worth a visit.

Friendly staff and plenty of stock to try. Discount for my old shoes was very welcome.

December 18, 2025
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience.
Best wishes,
The INOV8 Team

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, mainly from the shop staff but also an incredibly speedy mail order process.

December 8, 2025
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Hi Louisa, Thank you for taking your time to leave us some feedback. It is great to hear you are happy with your shopping experience. Please don't hesitate to get in touch with our Consumer Care team via the website if you have any questions at all. Best wishes, the INOV8 team

Rated 5 out of 5 stars

Great Service and Product

Popped into the Sheffield store today to look for some she's for CrossFit. The staff took time to understand what I was looking for asking sensible questions to guide me. There was no pressure to buy and some different shoes were given to me to try. The shoes I chose were really comfortable and functionally spot on. The cost of the shoes is very reasonable and good value for money. All in all a great experience with really friendly and knowledgeable people. Definitely recommend.

May 18, 2025
Unprompted review
INOV8 - Sheffield logo

Reply from INOV8 - Sheffield

Hi Andy.
Thank you for taking the time to write a review.
Its great to hear you were happy with the service received in the Sheffield store, we will be sure to pass your thoughts onto the team.
We hope you enjoy your new INOV8 kit.
Best wishes.
The INOV8 team

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