InPost España Reviews 570,966

I was kept informed and the man at the collection point was polite, friendly and helpful.

Unfortunately, like nearly all the courier services in Spain, InPost cannot be relied upon for home deliveries. Even if you are waiting at home all day, you will just suddenly receive a message saying they couldn't deliver. No one calls you, no one rings the door bell, no one speaks to the building concierge, nothing at all. They claim the address is wrong, even though it is clearly entirely correct. No option is provided to subsequently recover the item from a depot or store, and there is no email or telephone number to contact inpost for assistance. Ultimately the parcel is lost. Could not be a bigger failure.

Todo Excelente

The products arrived crumpled and can’t be used in this condition.

They deliver very quick with secure pincodes. They also notify you of your parcel with clear instructions.

Rápido, fácil , fabuloso

From final destination agency in A Coruña to place about 20 minutes away is taking longer that other orders from china delivered by ecoscooting, which is way better for example. It is on delivery for 7 days with no updates.

Reasonable shipping times and number of pick-up points

The package arrived partially opened, and the box inside had also been opened. It was clearly done intentionally to check the contents. The only reason nothing was stolen is probably because it contained cat food — otherwise, I’m quite sure the package would have been taken.

Super!
Everything went perfect !

I live 30 km from barcelona - the parcel arrived in barcelona at 13.5. - as the delivery point (that was assigned by inpost) in mataró was not available it took INPOST 7 days to deliver it to another delivery point. how can that be - it took more time to get this parcel from Italy-Barcelona via INPOST , than other parcels that i receive from China via aother companies.

Amazing. Easy to pick up your order and more secure .
Thanks

The drop off point is easily accessible and quick to serve customers.

I reached out to Joaquin Saez as a last resort while trying to resolve a complex shipment issue that standard customer support channels could not help with. My package was lost and customer support has a limited visibility on the location and status

From the very beginning, he demonstrated remarkable ownership, professionalism, and persistence in following up and providing updates throughout the process. Beyond being highly competent at what he does, he was also genuinely thoughtful and supportive as a person.

It’s rare to come across someone who combines operational excellence with such a strong human approach. Best approach I have ever seen. Inpost - good job for hiring the real talents.

The box came smashed, one of the products went missing. Since the box wasn't sealed properly, it was easy to open and take the items inside.

My Package was not delivered to the Adresse I had given. This is close to being a scam. Horrible support and horrible experience in general. Do not recommend!!!

It took a week when others deliver packages in 24 or 48 hours; they went from Catalonia to Madrid and from Madrid to Valencia, the package has gone through many twists and turns.

All worked well and on time