In Print We Trust Reviews 1,140

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, kindness, and solution-focused approach. Many people appreciate the quick responses and the personalized support received, making their interactions pleasant and productive. The quality of the products, particularly the unique designs and comfortable fit of the t-shirts and hoodies, is also frequently commended by consumers. However, some people experienced significant delays with their orders and deliveries, with several instances of packages being lost or not shipped as expected. A few other people also felt that the product quality was not always up to standard, mentioning issues like poor fabric or damaged items upon arrival.

What people talk about most

Order

People report ambiguous experiences with their orders. Many customers express frustration over significant... See more

Product

Consumers find product quality and availability to be ambiguous. Many reviewers praise the great quality of... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the quick responses and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise individual team... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers experienced significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Took awhile to receive my package, but shirts were in good condition! Also received great service from Tina who patiently updated me and replied to all my queries 👍🏻

Rated 4 out of 5 stars

I ordered 2 t-shirts on 25th March and I have not received them. I have reached out and have not received a response from them. My order number is ORDER #1335955 placed on 25 March and t... See more

Company replied

Rated 4 out of 5 stars

My order was delayed but when I contacted then the customer service was outstanding. Very friendly, responsible ans solutions focused. Good quality t-shirts that even ordered from a number of times.

Rated 4 out of 5 stars

Besides that my package got lost, i got one as a replacement. Hani, the kind lady that answered my e-mail is the sweetest and the best. Customer service is amazing!


Company details

  1. Fashion Designer

Written by the company

Sustainably sourced cotton tees with print-magazine inspired graphics.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amazing customer support!

I reached out because I was having issues with shipping and Jonah replied very quickly and was so helpful my issue was resolved and questions answered within only a couple days. Thank you Jonah!

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Help with order

I completely missed that two of the shirts I ordered were pre ordered shirts. But jonah helped me greatly and explained my options. Very happy with the customer support!!!

February 24, 2026
Unprompted review
Rated 4 out of 5 stars

The customer service is great

The customer service is great, Hani had fast replies, super kind and accommodating. Was very appreciative of the experience as sometimes having to contact customer service can be draining but not with Hani. I would although say the actual quality of the tops are rather thin, so I’d say only worth it on sale/if you really like the printed design.

February 26, 2026
Unprompted review
Rated 4 out of 5 stars

Good quality, top customer service

Some of the item waits can be long, hence 4 stars. However, customer support was brilliant! Hani was top and understand the asks, flexible to offer alternative!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

10/10

it was easy to talk to the team and i liked that making the order was super easy too

February 22, 2026
Unprompted review
Rated 4 out of 5 stars

Great and honest customer service

I ordered two shirts in february and didn‘t receive an update about the order for about 2 weeks so I reached out via email and Neil let me know that the items were out of stock. He gave me a discount for future orders and was extremely nice and helpful. My order showed up not long after that. I would recommend ordering here as the shirts are really high quality! Just keep in mind that shipping might take a bit longer!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve recently ordered 2 t-shirts and…

I’ve recently ordered 2 t-shirts and I’m in love! Also huge shoutout to the customer service, my order got somehow lost and IPWT or the tracking company couldn’t find it. Luckily once I contacted them via email, amazing Hani helped me with everything and secured me an order for replacement, which was shipped in the next week right away. Huge thank you!

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with my return…

I had a great experience with my return request thanks to Tina. She was very helpful, responsive, and made the whole process smooth and stress-free. She kept me informed throughout. Really appreciate the excellent customer service!

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Jonah was amazing!!

Great customer service I spoke to Jonah who was amazing, very attentive with very clear communication and sorted out my missing item and kept me updated on the replacement item the whole time

February 24, 2026
Unprompted review

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