Online Web Designer Reviews 63

The item was delivered after one month. There was no response to my two emsils asking for update on estimated delivery time. The pants arrived. Described as corduroy sweat pants. They are very poorly made. If you hold up to the light you can see daylight through them. Material resembles a very cheap polyester velvety thin hand towel. Maybe closer to pyjamas than pants you would wear outdoors. Would not recommend them.

I made an order and still have no confirmation about the delivery after 2 weeks. The support emails are non responsive and just feels like the website is a scam. Not positive I'll ever see my 40 pounds again.

Update 1:
More attempts were made but has been fruitless. What kind of service level this company has, after accepted order and payment. I will advise against buying from this company.
Will initiate a resolution request to Paypal.

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Update 0:
Got an email response after I posted my review on Trustpilot, saying that my order shall be ready by the week. That timeframe has passed & I tried to follow up several times again.....no response at all !!
I tried another method via PayPal which provides email access to the payment beneficiary, however still no reply.
I really really feel that I might have been scammed!?
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Made numerous queries via their website chat function & email regarding my order status but to no avail. No replies at all. Wondering if it is a scam.

No delivery despite ordering a long time ago.
No response to emails about this either.
Very poor.

So far haven't been responded to about my order from Black Friday. Emailed twice, still no response since a week ago. Hopefully haven't been scammed...

The clothing does take a while to reach you. Didn’t mind that. I ordered about seven garments four of which didn’t fit but they were able to refund me for part of this close. Some of clothing didn’t fit me because I am a bit tall and I think these are more for people who are shorter than 6’2” mostly. I’m happy with the garments that fit and they’re great quality. Would recommend them!

Ordered 3 times and 3 times it was sent and delivered perfectly. Clothes are the exact same as advertised. Would recommend to anyone who is interested.

The only downside was the long wait for my order to arrive in CA, so keep that in mind for shipping times. Not a major issue, though. I'm already browsing their site to see what else I can snap up.
Fast delivery, and pants as expected.

COMFY AF, exactly what I needed. Curious to see how the elastic holds up around the ankles, guess time will tell. Fits perfectly for a 36 waist. Definitely planning to get more from Insakura.

Got the t-shirts from Insakura and I'm really stoked about the quality and embroidered design. I'm on the skinny side and was worried about the fit, but they're actually perfect, way better than I expected. Big thumbs up and totally recommend!

My review below was based on receiving a prompt from Trustpilot when I had become convinced that I had been scammed. This turns out to not be the case. My garments arrived today (finally) after a long delay and very spotty communication. I am very happy with the products and with the more recent communications that have come since the shipment was (finally) expedited.

I have been waiting for my order for almost a month - customer service is no help. I'm starting to feel like I got scammed for a $30 pair of pants...

Update: Received order on 10/10. This was not a scam, just poor communication over an item lost in the mail. Changing my score from 1 star to 4 since they were helpful and eventually fully resolved the issue.

I didn recevie my order, support dont answer!!!!!